This hotel has a bright, modern design. Guest rooms with king beds feature desks and comfortable chairs with ottomans. Bathrooms include brightly illuminated mirrors.
Smoke free premises. 76 units. 3 stories, interior corridors. Accessibility (Call).
check-in 4 pm, 1-7 night minimum stay, cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 64 guests
Showing reviews 1 - 5 of 50
7.0
Anonymous
Good
08-11-2017
Pros: Nice rooms - comfy king size bed and delicious breakfast. The BEST part was its location. Perfect for downtown Louisville venues without downtown Louisville congestion. Easy to get to (not necessarily out of), plus walking distance to convenience store
Cons: The location is a bit tricky to get out of at first, if you're getting on I-64; but nothing, including that, was terrible. If I go back to Louisville I will most likely stay there again
6.0
Anonymous
Pleasant
08-11-2017
Pros: Location and Hampton brand bathroom.
Cons: Room odor was musty. Old towels.
9.0
Anonymous
Wonderful
08-11-2017
Pros: I loved the breakfast they had included in the hotel stay. It was more than just cereal and that is appreciated.
Cons: When we went to the front desk on Saturday the 16th of April in the morning, there was no one up there to help my husband. The cleaning ladies had been by and had taken our dirty towels and not provided clean ones in the room to replace them.
4.0
Anonymous
Disappointing
08-11-2017
Pros: Breakfast
Cons: Sink leaked on to bathroom floor Room smelled like dogs Refrigerator didn't work and smelled
9.0
Anonymous
Wonderful
08-11-2017
Pros: my son was traveling alone was a safe place and clean
Cons:
7.5
Anonymous
Good
07-24-2017
OKAY
Pros:
Cons: Very odd/poor lights in bathroom - did not like. Too much blockage to bathroom for AC to cool.
7.5
Anonymous
Good
06-24-2017
Enjoyable
Pros: Comfortable, restaurants close by, convenient
Cons:
10.0
Anonymous
Exceptional
06-03-2017
Exceptional
Pros: Loved the breakfast and the workout room was nice!
Cons:
7.9
Anonymous
Good
05-04-2017
Nice stay
Pros: Bed was comfy. Staff was EXCELLENT!
Cons: Was really disappointed that there was not a hot tub. I've never been to a Holiday Inn that didn't have one.
7.9
Anonymous
Good
12-25-2016
We slept well, but were...
Pros: Beds were excellent. Staff was wonderful. Breakfast delicious
Cons: The pool was under construction and was not told on the website. We picked that hotel just for the indoor pool, and our kids cried when they heard no swimming. Should be listed on your website as unavailable..
10.0
Anonymous
Exceptional
12-23-2016
Very convenient
Pros: Love that breakfast stays open until 10!
Cons: Everything was great!
5.8
Anonymous
Okay
12-22-2016
Disappointed.
Pros: Breakfast bar was adequate
Cons: We did not get what we booked and they would not work with us since we did not book thru them. It should have been 2 rooms with a couch which is what the picture represented when we booked the rooms. Was very disappointed. It was only one room with a couch which was very crowded.
7.5
Anonymous
Good
11-22-2016
Good
Pros: The rooms were clean and the beds were comfortable.
Cons: The staff when checking in was not very friendly. My family isn't your typical family looks wise. The older couple who checked in before us were greeted with smiles and front desk clerk was friendly. When I smiled at her and gave her my reservation she showed no smile.
4.2
Anonymous
Disappointing
11-06-2016
Disappointing
Pros: free breakfast
Cons: The bed was very old and uncomfortable. The air conditioner didn't work properly
10.0
Anonymous
Exceptional
10-09-2016
We would stay there again.
Pros:
Cons: Breakfast was a little sparce.
7.9
Anonymous
Good
10-04-2016
Good
Pros: Great front desk women , changed our room big smile, and acted like it wasn't an inconvenience ..
She was good with other stuff as well.
Cons: Tv did not work!!! Only 2 channels!!
7.5
Anonymous
Good
09-30-2016
Good
Pros: Room was clean friendly staff
Cons: Carpet and furniture is starting to show quit a bit of age and stains on them but to be expected
7.5
Anonymous
Good
09-26-2016
Good
Pros:
Cons: hair on bathroom floor that was not mine, carpet was dirty, keep shoes or socks on feet in the room.
10.0
Anonymous
Exceptional
09-15-2016
Awesome Get away
Pros: The staff was super friendly and outgoing.
Cons: We couldn't access the free wifi
7.9
Anonymous
Good
08-23-2016
If I'm ever through New...
Pros: Always can depend on Hampton Inns for quality, cleanliness, friendly staff, good value, and this location did not disappoint. Front desk staff helpful with recommendations for dinner. Breakfast had nice variety and was tasty - especially the biscquits and gravy. Had a problem with our AC that was attended to immediately.
Cons: What, no freshly baked cookies?
Also would have liked a laundry room, but that's a minor issue.
10.0
Anonymous
Exceptional
08-18-2016
What a great place!
Pros: The facilities are first rate and the staff excellent - especially Judy at the front desk. She was extremely kind and helpful when we got lost and needed directions.
Cons: Tough place to find, especially with all the highway/bridge construction going on with detours.
6.7
Anonymous
Pleasant
08-11-2016
OK stay
Pros:
Cons: Crowded with a large group of kids (and chaperones). They filled the entire lobby and breakfast area. Also, the AC in our room never really cooled the room.
10.0
Anonymous
Exceptional
08-11-2016
Exceptional
Pros: Great spot for our 2 day trip to grandson in NC. Way happy!
Cons:
7.1
Anonymous
Good
08-10-2016
Good
Pros: The continental breakfast was delicious. Staff was very friendly and helpful.
Cons: The pool was too cold.
10.0
Anonymous
Exceptional
08-08-2016
Great place to stay
Pros: Very friendly, clean room, great breakfast
Cons:
6.3
Anonymous
Pleasant
06-27-2016
Pleasant
Pros:
Cons: Breakfast was poor
10.0
Anonymous
Exceptional
06-20-2016
Exceptional
Pros: The staff was very helpful when we asked a question. The food for the breakfast was assorted, good and a great variety.
Cons:
10.0
Anonymous
Exceptional
05-24-2016
Exceptional
Pros: Everyone was nice room was clean breakfast was good thanks.
Cons:
4.2
Anonymous
Disappointing
05-23-2016
Disappointing
Pros:
Cons: High cost for an older motel that relies on its name.
10.0
Anonymous
Exceptional
05-22-2016
Exceptional
Pros: Everything was great
Cons:
7.5
Anonymous
Good
05-01-2016
Good
Pros: It was convenient to my destination
Cons: Very basic. Could stand an upgrade
4.6
Anonymous
Disappointing
05-01-2016
Need for Warmth
Pros: Location was good
Cons: Bed had a noise in it, floor was stickly
7.5
Anonymous
Good
04-10-2016
Good
Pros: Good brealfast.
Cons: The fan was making a weird noise everytime it turns on. Also the mini refrigerator was making some noise too. We unplugged the refrigerator from the outlet to stop the noise.
5.4
Anonymous
Fair
03-22-2016
Had a great time with...
Pros: The hotel was nice enough and had a good breakfast.
Cons: The bed was a king and sunk in the middle. It was terribly uncomfortable. The first night we were there it was also very noisy until after midnight. We didn't ask to change rooms because we had unpacked and didn't want to have to move everything. It was only 2 nights. There is also an extra charge on the card that I am hoping to not have to dispute and it will fall off. The woman said it was for incidentals but it was put on the second day we were there.
8.8
Anonymous
Excellent
02-06-2016
Fabulous
Pros: Great breakfast, nice stay.
Cons:
7.1
Anonymous
Good
02-03-2016
overall very good.
Pros: location, helpful staff
Cons: breakfast
10.0
Anonymous
Exceptional
12-06-2015
very clean hotel
Pros: Greate breakfast
Cons: X
5.8
Anonymous
Okay
12-05-2015
Okay
Pros: Good location
Cons: Room smelled, but staff in general were very nice.
9.5
Anonymous
Exceptional
11-17-2015
Exceptional
Pros: Very clean
Cons: We specifically stated that we'd be paying cash for our room. The front desk said that was fine but couldn't accept cash until checkout and that she'd need a card to have on file until then. We went to breakfast the following morning and when we went back to our room we couldn't get in..Our credit card didn't process...hello...we said we were paying CASH!!
9.2
Anonymous
Wonderful
09-23-2015
Nice but not pet friendly
Pros: Staff friendly. No problems with anything.
Cons: Disappointed that it was not pet friendly, we really needed to bring our dog but couldn't because of this. There should be a pet friendly section. Also always had to search for or ask for coffee cups, it was always empty
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