The beautiful lobby houses a lounge area offering for-purchase appetizers in the evenings. Guest rooms feature excellent amenities such as reading lights above the beds and upscale vanity areas. Find such in-room amenities as a 42-inch HDTV, triple sheeting with duvets and a wet bar with a microwave and a mini-fridge.
Smoke free premises. 67 units. 4 stories, interior corridors. Accessibility (Call).
Pros: Location is great for visiting Indy as it is just off I70. The hotel was super clean and loved the waffle maker for breakfast. Our extended family loved sitting in the lobby and watching the three TVs while catching on family news.
Cons: The hot tub had been removed.
7.0
Bobby
Good
Solo Traveler
10-13-2017
Pros: The location of the hotel was great! Made for an easy drive to the airport.
Cons: There were a couple things that were sketchy. First, the room that I had selected was not what I received. Secondly, the bathroom shower, you could tell that there had been a major leak and the ceiling was haphazardly patched up.
9.0
Verified Hotel Guest
Wonderful
Family with Teens
10-13-2017
Pros: NICE STAFF. NICE BREAKFAST. CLEAN. VERY COMFORTABLE BEDS.
Cons: ALTHOUGH GUEST HAD TO ACKNOWLEDGE THE NO SMOKING POLICY, THERE DEFINITELY WAS HOTEL GUEST SMOKING. IT CAME THROUGH THE BATHROOM VENTS.
9.0
Anthony
Wonderful
10-13-2017
Pros: Nice modern decor
Cons: Bathroom sink wasn't wiped out..Dirty water stains were visible on right side of sink. The carpet leading into bathroom was pulling loose at ceramic tile transition.
9.0
Matthew
Wonderful
Traveling as Couple
10-13-2017
Pros: Everything was really good!!! This is a must stay location...
Cons: Nothing.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-13-2017
Pros: I liked the quick room service and the amenities. The room was clean and spacious.
Cons: The hallways were had stains on their carpet and the breakfast area was a bit confusing finding things.
8.0
Stephanie
Very Good
Family with Teens
10-13-2017
Pros: I liked the way it was close to the airport and walking distance to the Steak-n-Shake. I liked the way they had fresh hot chocolate-chip cookies in the lobby. I liked the queen beds, they were comfortable.
Cons: They said they had free airport shuttle, that is one of the reasons why we picked it, but when we got there and asked they acted like we couldn't use it.So we had to drive.And they didn't have a soap dish on the wall up higher if you were taking a shower.
6.0
Verified Hotel Guest
Pleasant
10-13-2017
Pros: It was clean and room was modernly decorated
Cons: Rooms are motion activated climate controlled. Checked in and our room was hot turned air way down so room was comfortable upon return. It wasn't it was hot. That's when we learned of motion activated climate control. Pillows were the worse.
1.0
Rob
Very Poor
Business Traveler
10-13-2017
Pros: ACCESSIBILITY
Cons: The staff was dressed and acted very unprofessional and 2 of our rooms were dirty and had soiled sheets. Bathroom floor was sticky and the room above us had squeeking floors that kept us up all night.
5.0
Aaron
Fair
Solo Traveler
10-13-2017
Pros: Clean updated rooms.
Cons: Wifi internet was down for the majority of my stay. I probably won't stay here again as I often travel for business an not having internet access is unacceptable. Back to Hampton Inns for me.
3.0
Mark
Poor
Family with Young Children
10-13-2017
Pros:
Cons: Above all I was disappointed with the cleanliness of our hotel room. It had not been vacuumed apparently in some time as there was too much accumulated on the floor to have been from one missed cleaning. The counters weren't clean. Dust on appliances.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
10-13-2017
Pros: Modern room. Friendly staff
Cons:
9.0
Gary
Wonderful
Solo Traveler
10-13-2017
Pros: Excellent clean suite. Good breakfast. Across the street from excellent restaurant
Cons:
10.0
Jay
Exceptional
Business Traveler
10-13-2017
Pros: Clean, convenient, good location.
Cons: No
9.0
John
Wonderful
Senior Traveler
10-13-2017
Pros: Clean,good breakfast
Cons: Diffucult to get in and out of.
10.0
Shawn
Exceptional
Traveling as Couple
10-13-2017
Pros: Great hotel. It was way more than expected!!!
Cons:
10.0
Pamela
Exceptional
solo traveller
10-03-2017
My favorite place to stay
Pros: The best night sleep in a long time the bed was the best
Cons: Need better pillows
7.9
Adjutant47
Good
solo traveller
09-19-2017
Overall, I would recommend this...
Pros: Great location; check in was done with friendly and professional staff. Breakfast was great on first day and then the second day, they ran out of eggs and meat and I had to wait so I went to Cracker Barrel down the street. Room staff were friendly and honored my "do not disturb sign" but inquired if I needed any room service.
Cons: Having enough breakfast available for guests each day.
3.8
Doug
Poor
solo traveller
12-14-2016
Poor
Pros:
Cons: I stay in a lot of hotels, but this place was ridiculous. The WIFI, would not work properly, the toilet broke twice because they used a safety pin to connect the chain, and I could not get my trash picked up. the internet issue finally made me move out to the hotel across the street and there were no problems there. I rarely say anything about hotels, but this place needs better management. It looks like a fairly new property.
6.7
向东
Pleasant
solo traveller
11-23-2016
Pleasant
Pros:
Cons: There are fly in the room!!
7.5
Melodie
Good
family with young children
11-14-2016
Good room for the money
Pros: Very nice clean hotel updated
Cons: No internet service
9.5
Jennifer
Exceptional
review category group of friends
10-12-2016
Exceptional
Pros:
Cons:
7.5
Pamela
Good
family with young children
10-02-2016
Disappointed
Pros:
Cons: Could not use pool had to go to another hotel for pool use I specifically booked with this BW for the pool.
9.2
Brianna
Wonderful
young couple
09-08-2016
Great place
Pros: Everything was great
Cons: Upity neighbors
2.5
Anonymous
Poor
solo traveller
08-14-2016
Very poor
Pros:
Cons: I was charged a different rate than listed on booking.com. Much more expensive than listed.
6.7
Brandi
Pleasant
young couple
08-11-2016
Convenient to airport decent breakfast
Pros: Breakfast was decent and everyone from the front desk to the breakfast attendant were friendly.
Cons: The pillows were really thick. Perhaps you could still have 4 pillows but have 2 that are flat and 2 that are fluffy. There was trash in our trashcan upon arrival an empty box and a wrapper of some sort.
5.4
Edward
Fair
mature couple
08-05-2016
A guest without a shower
Pros:
Cons: Serious water supply problems. Very hot water and virtually no cold water
10.0
Chris
Exceptional
solo traveller
08-04-2016
Exceptional
Pros:
Cons:
9.6
April
Exceptional
young couple
07-16-2016
Nice, pleasant stay.
Pros: The cleaning people left a friendly note that they hope we enjoy our stay.
Cons: Had to wait on the biscuits for 20 min. Once I asked someone they took care of it.
10.0
Teresa
Exceptional
family with older children
06-23-2016
Exceptional
Pros: Rooms were clean and comfortable
Cons:
10.0
Sharon
Exceptional
young couple
06-19-2016
Lovely place
Pros: The rooms bed was comfortable and clean
Cons: It was all great
9.6
Joe
Exceptional
family with young children
06-15-2016
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
review category group of friends
06-13-2016
Exceptional
Pros:
Cons:
9.2
Anonymous
Wonderful
review category group of friends
06-06-2016
Hotel great. Location great. Admin...
Pros: Location, cleanliness, comfort
Cons: Booked hotel via Booking.com. Multiple deposits were taken (instead of just one) after several conversations these were returned. Bill was calculated incorrectly but luckliy I had the hindsight to check this the night before departure.
7.5
John
Good
family with older children
06-02-2016
Room ok but reservation details...
Pros: Staff was friendly
Cons: Had reserved one room the two queen beds. Was advised since booking.com did not provide the specifics of the reservation to the hotel, I got a room with one bed and a fold out couch. They did reduce the room rate but makes me question using Booking.com.
8.8
David
Excellent
review category group of friends
05-31-2016
Fabulous
Pros: excellent location... very clean and well maintained
Cons: Breakfast (eg: Omelettes) were cold
10.0
Thayer
Exceptional
mature couple
05-31-2016
We will gladly return to...
Pros: We loved the large room, comfy bed and close proximity to everything.
Cons: No complaints!
5.0
Anonymous
Fair
mature couple
05-16-2016
Dissappointed
Pros:
Cons: Lamp broken. Tub didn't drain and was never repaired over the 3 days. Bedding was not supplied for the fold-out couch. We had to call down for bedding. Took 2 trips to get a complete set of sheets and blanket.
7.1
Tre
Good
young couple
04-04-2016
Good
Pros:
Cons: Could not connect anything to the Tv
7.9
Micki
Good
review category group of friends
03-24-2016
Good
Pros:
Cons:
7.1
Donald
Good
solo traveller
12-17-2015
Somewhat disappointed
Pros: Near the Airport
Cons: Bed was so poorly made up that I thought it had not been changed. I was tired so just took a whiff of the sheets and decided to stay put. I was surprised when I tried to place some paper in the wastebasket near the fridge to find it crammed completely full.
My telephone appeared to have a lock on 800 numbers and the receptionists did not know how to release it. She dialed the 800 number for me and I proceeded. By the morning it was cleared. The receptionist was pleasant as helpful as she could be.
7.5
David
Good
mature couple
11-21-2015
good value
Pros: room was large, comfortable beds, reasonable size bathroom, lots of power outlets around room. good value for money.
Cons: location 15 minute drive to airport; coming from indianapolis, location a bit difficult to find.
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