The beautiful lobby houses a lounge area offering for-purchase appetizers in the evenings. Guest rooms feature excellent amenities such as reading lights above the beds and upscale vanity areas. Find such in-room amenities as a 42-inch HDTV, triple sheeting with duvets and a wet bar with a microwave and a mini-fridge.
Smoke free premises. 67 units. 4 stories, interior corridors. Accessibility (Call).
just like it. Good impression to stay overnight. My kids like the room.
Pros: nice and clean.
Cons: We used it just one night. nothing to share.
7.0
Anonymous
Good
08-11-2017
Pros:
Cons: This hotel has pretty bad early morning (i.e., 4 AM!) aircraft noise from nearby airport. Aircraft fly over hotel almost constantly -- I was not able to sleep after 5 AM.
10.0
Anonymous
Exceptional
08-11-2017
Pros: They overbooked, then upgraded our room as an apology
Cons: couple maintenance things, hot tub jets and fridge didnt work, but still far and above a great stay
6.0
Anonymous
Pleasant
08-11-2017
Pros:
Cons: This room needed cleaning! Trash in the bathroom wastebasket! Tile floor had visible dirty bare footprints on the floor! A huge crawling bug on the bathroom floor! If it was not so late & we were not so tired, we would have asked for a room change!
10.0
Anonymous
Exceptional
08-11-2017
Pros: New carpet. Spacious and comfortable rooms. TV and appliances are in excellent condition. Excellent breakfast and courteous employees. This hotel is surrounded by a variety of restaurants making it easy to dine out.
Cons: Nothing.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Everything was really good!!! This is a must stay location...
Cons: Nothing.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Friendly staff, clean room.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: I liked the quick room service and the amenities. The room was clean and spacious.
Cons: The hallways were had stains on their carpet and the breakfast area was a bit confusing finding things.
4.0
Anonymous
Disappointing
08-11-2017
Pros: breakfast staff extremely pleasant and accommodating.
Cons: 1st room was wrong size. moved to second. had no rollaway . bathroom was stinky-smelled very sour.asked for xtra bedding. waited 30 minutes, called again, was delivered 10 min later
8.0
Anonymous
Very Good
08-11-2017
Pros: I liked the way it was close to the airport and walking distance to the Steak-n-Shake. I liked the way they had fresh hot chocolate-chip cookies in the lobby. I liked the queen beds, they were comfortable.
Cons: They said they had free airport shuttle, that is one of the reasons why we picked it, but when we got there and asked they acted like we couldn't use it.So we had to drive.And they didn't have a soap dish on the wall up higher if you were taking a shower.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Overall very impressive that the hotel is a great location, shuttle to Airport, friendly staff and many shopping in the area! I will come back!
Cons: No!
1.0
Anonymous
Very Poor
08-11-2017
Pros:
Cons: When we arrived, we were told the motel had been sold out for 3 months, and they had moved our reservation to Quality Inn across the street. We were not contacted or advised. My daughter had booked a room in the motel the same day- was given a room.
8.0
Anonymous
Very Good
08-11-2017
Pros: Great staff, very friendly
Cons: We experienced a fire alarm going off at 1AM, that was the only downfall of our stay.
6.0
Anonymous
Pleasant
08-11-2017
Pros: It was clean and room was modernly decorated
Cons: Rooms are motion activated climate controlled. Checked in and our room was hot turned air way down so room was comfortable upon return. It wasn't it was hot. That's when we learned of motion activated climate control. Pillows were the worse.
5.0
Anonymous
Fair
08-11-2017
Pros: Clean updated rooms.
Cons: Wifi internet was down for the majority of my stay. I probably won't stay here again as I often travel for business an not having internet access is unacceptable. Back to Hampton Inns for me.
10.0
Anonymous
Exceptional
08-11-2017
Pros: It was very nice and very friendly people
Cons: Bathroom could of been bigger ( bigger tub - shower) but the space was big
8.0
Anonymous
Very Good
08-11-2017
Pros: The room was great!
Cons: Needed a plug in under both nightstands, not just one. All hotels should do this. Such a simple thing to add in to a plan for a hotel.
8.0
Anonymous
Very Good
08-11-2017
Pros: Very pleased with everything.
Cons: Phone did not work and not seeing refrigerator unplugged till second day thought it didn't work. Cleaning crew must have moved plug so it was visible
9.0
Anonymous
Wonderful
08-11-2017
Pros: Modern room. Friendly staff
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Clean, convenient, good location.
Cons: No
10.0
Verified AAA Guest
Exceptional
07-03-2017
Very nice hotel with friendly staff
Pros: Fridge had a freezer compartment
Cons:
3.8
Anonymous
Poor
12-14-2016
Poor
Pros:
Cons: I stay in a lot of hotels, but this place was ridiculous. The WIFI, would not work properly, the toilet broke twice because they used a safety pin to connect the chain, and I could not get my trash picked up. the internet issue finally made me move out to the hotel across the street and there were no problems there. I rarely say anything about hotels, but this place needs better management. It looks like a fairly new property.
6.7
Anonymous
Pleasant
11-23-2016
Pleasant
Pros:
Cons: There are fly in the room!!
7.5
Anonymous
Good
11-14-2016
Good room for the money
Pros: Very nice clean hotel updated
Cons: No internet service
7.5
Anonymous
Good
10-02-2016
Disappointed
Pros:
Cons: Could not use pool had to go to another hotel for pool use I specifically booked with this BW for the pool.
9.2
Anonymous
Wonderful
09-08-2016
Great place
Pros: Everything was great
Cons: Upity neighbors
6.7
Anonymous
Pleasant
08-11-2016
Convenient to airport decent breakfast
Pros: Breakfast was decent and everyone from the front desk to the breakfast attendant were friendly.
Cons: The pillows were really thick. Perhaps you could still have 4 pillows but have 2 that are flat and 2 that are fluffy. There was trash in our trashcan upon arrival an empty box and a wrapper of some sort.
5.4
Anonymous
Fair
08-05-2016
A guest without a shower
Pros:
Cons: Serious water supply problems. Very hot water and virtually no cold water
9.6
Anonymous
Exceptional
07-16-2016
Nice, pleasant stay.
Pros: The cleaning people left a friendly note that they hope we enjoy our stay.
Cons: Had to wait on the biscuits for 20 min. Once I asked someone they took care of it.
10.0
Anonymous
Exceptional
06-23-2016
Exceptional
Pros: Rooms were clean and comfortable
Cons:
10.0
Anonymous
Exceptional
06-19-2016
Lovely place
Pros: The rooms bed was comfortable and clean
Cons: It was all great
7.5
Anonymous
Good
06-02-2016
Room ok but reservation details...
Pros: Staff was friendly
Cons: Had reserved one room the two queen beds. Was advised since booking.com did not provide the specifics of the reservation to the hotel, I got a room with one bed and a fold out couch. They did reduce the room rate but makes me question using Booking.com.
8.8
Anonymous
Excellent
05-31-2016
Fabulous
Pros: excellent location... very clean and well maintained
Cons: Breakfast (eg: Omelettes) were cold
10.0
Anonymous
Exceptional
05-31-2016
We will gladly return to...
Pros: We loved the large room, comfy bed and close proximity to everything.
Cons: No complaints!
7.1
Anonymous
Good
04-04-2016
Good
Pros:
Cons: Could not connect anything to the Tv
7.1
Anonymous
Good
12-17-2015
Somewhat disappointed
Pros: Near the Airport
Cons: Bed was so poorly made up that I thought it had not been changed. I was tired so just took a whiff of the sheets and decided to stay put. I was surprised when I tried to place some paper in the wastebasket near the fridge to find it crammed completely full.
My telephone appeared to have a lock on 800 numbers and the receptionists did not know how to release it. She dialed the 800 number for me and I proceeded. By the morning it was cleared. The receptionist was pleasant as helpful as she could be.
7.5
Anonymous
Good
11-21-2015
good value
Pros: room was large, comfortable beds, reasonable size bathroom, lots of power outlets around room. good value for money.
Cons: location 15 minute drive to airport; coming from indianapolis, location a bit difficult to find.
9.5
Anonymous
Exceptional
10-12-2016
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
08-04-2016
Exceptional
Pros:
Cons:
9.6
Anonymous
Exceptional
06-15-2016
Exceptional
Pros:
Cons:
7.9
Anonymous
Good
03-24-2016
Good
Pros:
Cons:
9.6
Anonymous
Exceptional
10-18-2015
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
09-22-2015
Exceptional
Pros:
Cons:
9.2
Anonymous
Wonderful
09-07-2015
Superb
Pros:
Cons:
2.5
Anonymous
Poor
08-14-2016
Very poor
Pros:
Cons: I was charged a different rate than listed on booking.com. Much more expensive than listed.
9.2
Anonymous
Wonderful
06-06-2016
Hotel great. Location great. Admin...
Pros: Location, cleanliness, comfort
Cons: Booked hotel via Booking.com. Multiple deposits were taken (instead of just one) after several conversations these were returned. Bill was calculated incorrectly but luckliy I had the hindsight to check this the night before departure.
5.0
Anonymous
Fair
05-16-2016
Dissappointed
Pros:
Cons: Lamp broken. Tub didn't drain and was never repaired over the 3 days. Bedding was not supplied for the fold-out couch. We had to call down for bedding. Took 2 trips to get a complete set of sheets and blanket.
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