Comfort Inn

AAA Inspector Rating
8.7
2300 Willowcreek Rd
Portage, IN 46368- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
2.6
Overall
Room2.8
Bath2.5
Public Areas2.4
AAA Inspector Notes
Nicely appointed guest rooms have decorative plush duvets that provide added comfort. Micro-fridge units are provided in each room. Some suites are equipped with sleeper sofas. Smoke free premises. 52 units. 2 stories (no elevator), interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-80/90 exit 23; I-94 exit 19, 1.5 mi s on CR 249. 2300 Willowcreek Rd 46368.
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Terms
pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 79 guests
Showing reviews 1 - 5 of 49
8.0
Verified AAA Guest
Very Good
Couple
08-04-2016
Overall it was a bit rundown but passable as a place to sleep. Right off the toll road
Pros: The desk clerk really did do the best she could.
Cons: Their computer system needs an upgrade and their staff needs more training and support. The computer got stuck in a loop when trying to put in our AAA card and info. We stood at the desk for an hour to check in while she worked on it. In addition, the door to our room and the faucet both squeaked. Breakfast also was an hour shorter than the other comfort inn's we stayed at and didn't have as much variety.
6.3
Connie
Pleasant
family with young children
04-22-2017
Pros:
Cons: We walked in and received a scowl from the clerk before we even walked into the desk area. She was counting money and made it very clear she didn't want to be bothered. She never smiled at us or made us feel welcome. We said HI first. We did not end up staying here because the clerk we talked to was rude and made NO effort to even consider accommodating our request to get into our room early. The kids were tired after a 4.5 hour car trip and needed to rest. I was told all rooms were full the night before and so no one had signed off any rooms yet. When told there was no elevator, she said it shouldn't be a problem getting on the first floor because there were not a lot of bookings for that night yet. So my question is, if there were not a lot of rooms booked yet, why couldn't she have attempted to get ahold of the cleaning staff and ask them to clean 1 room for us? I would not recommend this hotel based on that experience. That's a shame because the entry way looked nice.
9.2
Dixie
Wonderful
review category group of friends
04-05-2017
Pros: Clean and colors nice
Cons: Bathroom needs recaulk & painted
6.3
Nancy
Pleasant
family with young children
03-24-2017
Pros:
Cons: Place overall seemed dingy and depressing.
8.3
Richard
Very Good
solo traveller
01-12-2017
Pros: Clean and comfy got what i expected.
Cons: First room smelled like smoke. They quickly moved me and 2nd room was great. No exercise room.
Showing reviews 1 - 5 of 49