Soft white duvets and TV trays make the beds hard to get out of in the morning, but the nice complimentary breakfast buffet is tempting. The hotel is only minutes from the Lake Michigan shoreline.
Smoke free premises. 60 units. 3 stories, interior corridors. Accessibility (Call).
Cons: weird observation, toilet really was too low for the elderly
2.0
Anonymous
Poor
08-11-2017
Pros: Location
Cons: The staff was awful. No one was at the front desk when we walked in to check us in. We waited for 15 minutes and there ended up being 2 people on duty. We went back several times and no one was there either. Cleanliness of bathroom was not ok.
1.0
Anonymous
Very Poor
08-11-2017
Pros: The staffs were very accommodating and friendly especially the lady that checked us in. SHE helped us resolved the issue with 1 room that was not booked in the system but it shows on our booking confirmation that we booked 4 rooms.
Cons: Bathtub is sleepery, no refrigerator
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great hot breakfast.
Cons: Could use some more equipment i the work out room
6.0
Anonymous
Pleasant
08-11-2017
Pros: Staff was friendly. Carpet didn't look vacuumed well or clean.
Cons: Cleanliness of room.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Normal when booking in an area not familiar, I'm not so lucky with condition of hotel. However, we were greeted with friendliness and it was a really nice hotel for the price we paid. Met above our expectation.
Cons:
4.0
Anonymous
Disappointing
08-11-2017
Pros:
Cons: The room smelled like smoke.
6.0
Anonymous
Pleasant
08-11-2017
Pros: Decent location. Not as close to beach as some, but close to restaurants and main roads. The room was clean. Check-in was easy. The hotel allowed us to check in 45 minutes early, which was very helpful.
Cons: The staff were less than friendly--not mean, just disinterested. The breakfast was just OK. The AC unit in our room didn't work very well.
7.0
Anonymous
Good
08-11-2017
Pros: The staff were very friendly and accomodating
Cons: I found blood on the toilet seat
9.2
Anonymous
Wonderful
07-31-2017
Superb
Pros: Super clean place
Cons:
10.0
Anonymous
Exceptional
07-23-2017
Exceptional
Pros: Friendly staff. Great bed.
Cons:
7.5
Anonymous
Good
07-17-2017
Great quality e.
Pros: Comfy bed and pillows, great breakfast, quiet area, nice staff
Cons: Almost too quiet of an area, run down building across street, pool was overly chlorinated, too long of a wait with only one waffle maker
7.1
Anonymous
Good
07-14-2017
Good
Pros: Excellent free continental breakfast.
Cons: Pool was cloudy and over chlorinated. No hot tub.
6.7
Anonymous
Pleasant
06-22-2017
Friendly staff and clean facility,...
Pros: The staff was very friendly and the hotel and room were very clean and perfect for what we needed.
Cons: The windows are poor quality and it is located right off of a busy road, so you could hear noisy traffic all night, as well as conversations from the upstairs guests.
9.6
Anonymous
Exceptional
06-12-2017
We had a baseball tournament...
Pros: The staff were very courteous and accommodating.
Cons: Because I booked through booking.com I wasn't credited for my Hilton Honors points. I was booking as part of a group.
5.4
Anonymous
Fair
06-04-2017
No refrigerator!
Pros: Location to be near friends.
Cons: No refrigerator to keep some water cold. Chose another Hampton on our way back through the area several days later, much better. Recommend by our friends.
9.6
Anonymous
Exceptional
05-30-2017
Great place to stay!
Pros: It was very clean, comfortable, and the staff were friendly.
Cons: No mini-refrigerator in the room.
9.2
Anonymous
Wonderful
05-22-2017
Nice.
Pros: Location and the staff.
Cons: I have nothing to complain.
5.4
Anonymous
Fair
05-15-2017
It was ok
Pros: The location was isolated and the room had an old hotel smell but it was a little dated.
Cons: The location was isolated and the room had an old hotel smell but it was a little dated
10.0
Anonymous
Exceptional
05-05-2017
Our overnight stay at The...
Pros: Exceptionally clean. No complaints.
Cons:
10.0
Anonymous
Exceptional
01-18-2017
Good value for the money
Pros: Very clean, well located
Cons: Lazy housekeeping staff. If you did not leave your room early, the room didn't get cleaned. Breakfast was sparse and very bland.
8.8
Anonymous
Excellent
11-03-2016
Stay was enjoyable
Pros: Staff friendly, the breakfast was good.
Room was spacious and clean.
Cons: Would have nice to have a refrigerator and a microwave.
8.3
Anonymous
Very Good
10-17-2016
Good value
Pros: Clean beds and staff was friendly.
Cons: Got bug bites
7.9
Anonymous
Good
10-14-2016
A decent hotel in a...
Pros: The room was exceptionally clean, and spacious. Staff were friendly. Location is convenient if you're stopping off the highway.
Cons: Very few options nearby for dinner, apart from a Dennys. If you're stopping off the highway, be prepared and maybe bring food from a supermarket somewhere else on your route. Portage is not a nice town and has very little to offer.
10.0
Anonymous
Exceptional
10-10-2016
Exceptional
Pros: The staff was extra friendly and helpful with getting around the area!
Cons: Most of the breakfast items were good, but the eggs were not so great!
6.7
Anonymous
Pleasant
10-04-2016
Not a great area to...
Pros: The Hotel itself was old but nicely updated, Clean, and breakfast and staff was great.
Cons: I didn't like the area which when you are booking you don't know that Not many places to choose from to eat.
9.2
Anonymous
Wonderful
09-27-2016
Quick Overnight
Pros: The bagel toppers for breakfast were great!
Cons:
7.1
Anonymous
Good
09-15-2016
Very friendly service
Pros: Very friendly staff. They went above and beyond to make sure we were satisfied.
Cons:
9.6
Anonymous
Exceptional
09-14-2016
Exceptional
Pros: Friendly staff and clean facility
Cons: N/a
10.0
Anonymous
Exceptional
09-06-2016
Typical Hampton Quality
Pros: Exactly what we have come to expect from Hampton Inns - spacious rooms and bathrooms, excellent bed, and a fantastic breakfast.
Cons:
7.1
Anonymous
Good
08-27-2016
Good
Pros:
Cons: Room had no fridge or microwave. Also the hairdryer stopped worked 2 minutes into using. Called front desk and a replacement was brought up within 5 minutes. Pool had too much chlorine~ had to leave the pool after 30 minutes of play because my son was coughing. Second night was better because door was propped open to hallway.
7.9
Anonymous
Good
08-22-2016
This hotel is exactly what...
Pros: Older but clean and everything worked. It was right off a major roadway, but still quiet in the room. Breakfast was always ready and tasty. Very close to the beach.
Cons: Had to slam the door to lock it. Access to/from the road a little tricky.
10.0
Anonymous
Exceptional
08-11-2016
Would stay here again.
Pros: Excellent staff and comfortable.
Cons: Need to address the tub with magic eraser.
8.8
Anonymous
Excellent
08-03-2016
Great choice
Pros: The hotel is very clean, easy to find and in a good location. Nice selection at breakfast.
Cons: No negatives that I could find.
10.0
Anonymous
Exceptional
08-02-2016
Perfection
Pros: Quiet, clean, friendly staff. Who could ask for more?
Cons: Perfection
7.1
Anonymous
Good
07-26-2016
Pleasant
Pros: Very friendly staff
Cons: Bathroom
6.3
Anonymous
Pleasant
07-12-2016
Couldve been better
Pros:
Cons: The pool water was really salty maybe too much chlorine. The front desk clerk was rude to my children. Couldve really used a hot tub to warm up after swimming in the cold pool. A bigger workout room wouldve been better. The breakfast wasnt that great either.
8.3
Anonymous
Very Good
07-05-2016
Very good
Pros:
Cons: Needed more exercise equipment. Only 1 treadmill and 1 elliptical.
9.6
Anonymous
Exceptional
06-30-2016
Exceptional
Pros: Clean, staff was amazing and kind.
Cons: That there wasn't a hot tub.
6.7
Anonymous
Pleasant
06-28-2016
Not too bad seem that...
Pros: Staff pleasant. Quiet.
Cons: Breakfast was not very good. Room basic no refrigerator or microwave didn't find out til after seeing room to get one ask first come first serve for extra money
6.7
Anonymous
Pleasant
06-27-2016
Overall good. Person checking us...
Pros: Breakfast was good.
Cons: Pillows!!!
9.6
Anonymous
Exceptional
06-19-2016
No problems, hotel was what...
Pros: bed was comfortable, breakfast was good
Cons:
10.0
Anonymous
Exceptional
06-10-2016
A great place to stay!!
Pros: Great breakfast, Spacious, clean, and quite room, Kind staffs!!
Cons: Nothing.
10.0
Anonymous
Exceptional
10-21-2015
Great choice for Visiting Indiana...
Pros: Warm and exceptionally friendly staff. Went out of their way to ensure our comfort. Extremely comfortable bed. Entire hotel was neat and clean. Would absolutely stay here again.
Cons:
7.5
Anonymous
Good
09-30-2015
Good
Pros: Friendly staff. Clean facilities.
Cons:
7.5
Anonymous
Good
09-09-2015
Stay for the sleep, not...
Pros: Staff, room, and breakfast were very nice.
Cons: The pool was the worst ever. We were greeted by a loud, persistent whistling sound that was intolerable to the ear. Then, the pool room was cold and the pool was not warm. We were told there was a problem with the ventilation system - the cause of the whistle. This was also the reason the temp needed to be kept low - to avert condensation in the room. Obviously, the swim we looked forward to with our two little children didn't pan out.
10.0
Anonymous
Exceptional
09-07-2015
Great Stay
Pros: Comfortable bedding that is laundered daily.
Cons:
9.6
Anonymous
Exceptional
08-29-2015
Nice place
Pros: Comfortable room and good breakfast. Staff was pleasant and helpful.
Cons:
10.0
Anonymous
Exceptional
08-26-2015
Thumbs up
Pros: Comfortable, clean and friendly staff.
Cons:
4.6
Anonymous
Disappointing
08-20-2015
Disappointing
Pros:
Cons: The facility is very limited. No frige, no microwave. The hotel charged me three times, the total price is much higher than Booking.Com quoted. We are checking with Booking.Com now. Will update if we get the explaination on why we have been charged such higher price.
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