Soft white duvets and TV trays make the beds hard to get out of in the morning, but the nice complimentary breakfast buffet is tempting. The hotel is only minutes from the Lake Michigan shoreline.
Smoke free premises. 60 units. 3 stories, interior corridors. Accessibility (Call).
Pros: Very friendly staff. They went above and beyond to make sure we were satisfied.
Cons:
9.6
Lisa
Exceptional
family with young children
09-14-2016
Pros: Friendly staff and clean facility
Cons: N/a
10.0
John
Exceptional
mature couple
09-06-2016
Pros: Exactly what we have come to expect from Hampton Inns - spacious rooms and bathrooms, excellent bed, and a fantastic breakfast.
Cons:
7.1
Dan
Good
family with young children
08-27-2016
Pros:
Cons: Room had no fridge or microwave. Also the hairdryer stopped worked 2 minutes into using. Called front desk and a replacement was brought up within 5 minutes. Pool had too much chlorine~ had to leave the pool after 30 minutes of play because my son was coughing. Second night was better because door was propped open to hallway.
7.9
Wayne
Good
solo traveller
08-22-2016
Pros: Older but clean and everything worked. It was right off a major roadway, but still quiet in the room. Breakfast was always ready and tasty. Very close to the beach.
Cons: Had to slam the door to lock it. Access to/from the road a little tricky.
6.0
Verified Hotel Guest
Pleasant
Business Traveler
08-14-2016
Pros: Staff was friendly. Carpet didn't look vacuumed well or clean.
Cons: Cleanliness of room.
10.0
Jaime
Exceptional
mature couple
08-11-2016
Pros: Excellent staff and comfortable.
Cons: Need to address the tub with magic eraser.
10.0
Anonymous
Exceptional
family with young children
08-10-2016
Pros: Breakfast was nice and great staff members.
Cons: Pool water was not enjoyable. Too much chlorine or chemical.
8.8
:)
Excellent
review category group of friends
08-03-2016
Pros: The hotel is very clean, easy to find and in a good location. Nice selection at breakfast.
Cons: No negatives that I could find.
10.0
James
Exceptional
solo traveller
08-02-2016
Pros: Quiet, clean, friendly staff. Who could ask for more?
Cons: Perfection
7.1
Leo
Good
mature couple
07-26-2016
Pros: Very friendly staff
Cons: Bathroom
10.0
Verified Hotel Guest
Exceptional
Group Traveler
07-22-2016
Pros: Great hot breakfast.
Cons: Could use some more equipment i the work out room
6.3
Cynthia
Pleasant
family with older children
07-12-2016
Pros:
Cons: The pool water was really salty maybe too much chlorine. The front desk clerk was rude to my children. Couldve really used a hot tub to warm up after swimming in the cold pool. A bigger workout room wouldve been better. The breakfast wasnt that great either.
1.0
Christina
Very Poor
Group Traveler
07-07-2016
Pros: The staffs were very accommodating and friendly especially the lady that checked us in. SHE helped us resolved the issue with 1 room that was not booked in the system but it shows on our booking confirmation that we booked 4 rooms.
Cons: Bathtub is sleepery, no refrigerator
8.3
Corkey
Very Good
family with older children
07-05-2016
Pros:
Cons: Needed more exercise equipment. Only 1 treadmill and 1 elliptical.
9.6
Rachel
Exceptional
family with young children
06-30-2016
Pros: Clean, staff was amazing and kind.
Cons: That there wasn't a hot tub.
6.7
Morgan
Pleasant
family with older children
06-28-2016
Pros: Staff pleasant. Quiet.
Cons: Breakfast was not very good. Room basic no refrigerator or microwave didn't find out til after seeing room to get one ask first come first serve for extra money
6.7
Delores
Pleasant
review category group of friends
06-27-2016
Pros: Breakfast was good.
Cons: Pillows!!!
9.6
Chris
Exceptional
mature couple
06-19-2016
Pros: bed was comfortable, breakfast was good
Cons:
10.0
Daesik
Exceptional
family with older children
06-10-2016
Pros: Great breakfast, Spacious, clean, and quite room, Kind staffs!!
Cons: Nothing.
10.0
Carlos
Exceptional
Family with Teens
06-07-2016
Pros: Excellent choice, at very good reasonable prices. The food was excellent
Cons: no everything was fine and good
2.0
Ashley
Poor
Family with Young Children
06-01-2016
Pros: Location
Cons: The staff was awful. No one was at the front desk when we walked in to check us in. We waited for 15 minutes and there ended up being 2 people on duty. We went back several times and no one was there either. Cleanliness of bathroom was not ok.
7.9
Anonymous
Good
young couple
05-17-2016
Pros: Nice safe place to stay
Cons: Do not know if it was booking.com or the hotel's mistake, but booked the room with a credit card they said wouldn't be charged until we show up at hotel, but it was charged within the next hour.
10.0
Teri
Exceptional
mature couple
10-21-2015
Pros: Warm and exceptionally friendly staff. Went out of their way to ensure our comfort. Extremely comfortable bed. Entire hotel was neat and clean. Would absolutely stay here again.
Cons:
7.5
Stacey
Good
young couple
09-30-2015
Pros: Friendly staff. Clean facilities.
Cons:
7.5
Anonymous
Good
mature couple
09-22-2015
Pros: The maintenance man was great! Sorry I don't remember his name. The breakfast lady on Friday was wonderful!
Cons: There was no refrigerator in the room but I may have missed that in the description. The problem was we were told at the desk it was $5 a night(& I believe I read that in the room literature)but when my husband went to pay, the manager said it was $10 a night. Didn't like that. Also, the breakfast lady on Thursday wasn't friendly, didn't even speak.
7.5
Jill
Good
family with young children
09-09-2015
Pros: Staff, room, and breakfast were very nice.
Cons: The pool was the worst ever. We were greeted by a loud, persistent whistling sound that was intolerable to the ear. Then, the pool room was cold and the pool was not warm. We were told there was a problem with the ventilation system - the cause of the whistle. This was also the reason the temp needed to be kept low - to avert condensation in the room. Obviously, the swim we looked forward to with our two little children didn't pan out.
10.0
Eva
Exceptional
family with young children
09-07-2015
Pros: Comfortable bedding that is laundered daily.
Cons:
5.8
Anonymous
Okay
mature couple
09-04-2015
Pros: Comfortable bed.
Cons: Breakfast lady couldn't keep up. Toilet flush got broken.
9.6
William
Exceptional
family with older children
08-29-2015
Pros: Comfortable room and good breakfast. Staff was pleasant and helpful.
Cons:
10.0
Darlene
Exceptional
solo traveller
08-26-2015
Pros: Comfortable, clean and friendly staff.
Cons:
10.0
Dan
Exceptional
Traveling as Couple
08-23-2015
Pros: clean friendly and quite
Cons: weird observation, toilet really was too low for the elderly
4.6
Yanhua
Disappointing
mature couple
08-20-2015
Pros:
Cons: The facility is very limited. No frige, no microwave. The hotel charged me three times, the total price is much higher than Booking.Com quoted. We are checking with Booking.Com now. Will update if we get the explaination on why we have been charged such higher price.
9.6
Robert
Exceptional
solo traveller
08-05-2015
Pros: Rooms were clean, spacious and quiet. The staff was friendly.
Cons: The attire of the front desk ladies seems a but casual for the hotel. On check-in I had to wait a few minutes for the young lady to come out of the back, and i had to shout HELLO twice to get a response.
10.0
David
Exceptional
mature couple
06-11-2015
Pros: Quiet. Comfortable beds. Carts are very helpful.
;detailController.handleFacebook('SEO','Hampton Inn-Portage', '110727', 'ACCOMMODATION', '3', '', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/110727H1.jpg', 'Portage', '', '', '', '');){kind=link}
;detailController.handleTwitter('SEO','Hampton Inn-Portage', '110727', 'ACCOMMODATION', '3', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/110727H1.jpg', 'Portage', '', '', '', '');){kind=link}