Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
The hotel offers an evening social Monday through Friday from 5-7, which includes appetizers and two drinks. Rooms were completely renovated with carpet, furniture, lights and work desks.
Smoke free premises. 83 units. 3 stories, interior corridors. Accessibility (Call).
Cons: The fact that the jacuzzi was out of order. Should have been put on the booking site. Would have booked another hotel instead.
Pros: The breakfast was ok. I really liked that they were walking distance to the Marriott for us to walk to Familylife's "Weekend to Remember" next time we'll stay with hotel that hosts the conference.
Cons: Well I'll start with what didn't with, they tried to charge more for the room than we booked it for on booking.com then they wanted to blame booking.com for booking the wrong room at the wrong price. So since we live on a budget and don't run life off credit cards. We went in with a prepaid card with over the amount of the price of the room to cover the standard deposit fee motels charge. But since they didn't follow the booking price they they maxed out that card for one night on a two night stay. Then told us to come up with with another card to pay for the next night for clear out of the room. So I gave them my debit card to pay the second night. They turned around and charged both nights to my debit card. Now all the money on the prepaid is held up in waiting to be returned which could take a month or more to get released back to us. This has been a frustrating for us. I won't be staying with another of Holiday Inn or any of their other motel chains. Their manager in that motel and her attitude settled that for me. Since I am a Manager with a company that is all about customer service I know what it should look and act like. I as a customer give one chance to treat me right. They messed up blamed it on others and cunitued to mess things up. All I'm doing here is sharing my experience. They can't get my business again.
Pros: Beds were very comfortable. Breakfast options excellent
Pros: The breakfast had several choices and what good.
Pros: Comfortable and clean. Nice breakfast
Cons: I didn't care for the modern room decor but that's the only thing I didn't like.
family with older children
Pros: The bed was comfy
Cons: Breakfast was mediocre
Pros: Just about everything.
Cons: The tub was very slick no bath mat.
Pros: We used this hotel as a stopping point during a road trip and was so impressed that we have used them several times since.
review category group of friends
Cons: Breakfast needs some improvement. Pancakes, eggs & and meats were mediocre.
Pros: Very nice place to stay.....
Pros: Breakfast was nice and had a large assortment which was fantastic! The room was clean and very well kept, definitely very modern and comfortable.
Cons: Breakfast could have been opened a little longer in the morning.
Verified Hotel Guest
Traveling as Couple
Pros: The bed was very comfortable and the room was nicely updated but a little small in size.
Cons: On the first floor lots of traffic noice and loud kids but overall not bad.
Pros: The lighting in the room was awesome!
Cons: Staff was very casual, unprofessional.
Breakfast was not very great.
family with older children
Pros: Beds were comfortable, front desk was friendly, and breakfast was decent.
Cons: Room was not clean, and apparently hadn't been thoroughly cleaned in some time. Headboards and lamps had a thick layer of fuzzy dust (not due to the construction going on), the showerhead had lots of orange mildew on it and the tub faucet had black colored mold under it. Yuck.
Pros: the room and the breakfast
Cons: the price. the room wasn't worth the price charged. The last day our room wasn't completely made up. no towels were left for us and the bed was unmade.
Pros: Convenient to the expressway.
Cons: The room hadn't been totally cleaned. There were used bars of soap in the bathroom.