A nice property with modern décor and many great amenities, it's located near an interstate exit and a few dining options.
Smoke free premises. 60 units, some two bedrooms. 2 stories, interior corridors.
Cons: Carpets need cleaned - especially in the hallways
Cons: We had no room service on Saturday for our Friday & Saturday night stay.
Pros: Front desk clerks were very personable.
Pros: The staff went out of their way to help when my reservation is messed up (not their fault).
Pros: Clean room
Cons: TV small....channels poor
family with older children
Pros: It wasn't too busy
Cons: There was no hot tub
Pros: Great breakfast. Convenient hours for breakfast, swimming pool and exercise room. Bottled water in exercise room and everything works. Very clean! This will make me come back!
Cons: Better pillows!!! That is all!
family with young children
Cons: No kid pool anymore and didn't even have enough towels down by the pool when we asked for some they told us we were using to many but the funny thing was we never even had any. We go to Charles City a lot to visit family and we will never be staying there again. I think the next time we will just drive back to Minnesota
Pros: Convenient location for our trip.
Cons: Not bad experience. Would have liked bathroom sink & countertop located outside of toilet/shower area so two people can prep for the day.
Pros: Size of room. Kindness and friendliness of staff. Accessibility of hotel. Cleanliness of the room and bathroom.
Cons: The fact that the mattress pad and sheets kept pulling off of the corners. We'd wake up sleeping on the mattress itself. Most annoying!
Pros: Comfortable rooms and the beds and pillows were great.
Cons: Being charged for things I did not use or agree to such as the safe. We were charged even though I instructed at check-in we would not be using the safe. The $1.00 was deducted as far as I know at this time. Will not really know until I get my credit card bill. The safe thing is a bit scam like. If you need the $1.00 that bad then so do I at least on principle.