Best Western Plus Des Moines West Inn & Suites

AAA Inspector Rating
8.7
Excellent
31 Guest Ratings
1450 NW 118th St
Clive, IA 50325- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
2.8
Overall
Room3.0
Bath2.5
Public Areas2.9
AAA Inspector Notes
The property's large indoor pool offers a great spot to relax in the evening. Rooms are good sized and work nicely for families. Several rooms offer pull out couches. Smoke free premises. 62 units. 3 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-80/35 exit 124 (University Ave), just nw. 1450 NW 118th St 50325.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
heated indoor.
Parking
winter plug-ins.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet. Some: microwaves.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet laundry.
Terms
pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 31 guests
Showing reviews 1 - 5 of 50
5.2
Verified AAA Guest
Fair
Couple
08-25-2017
Clean and cute. Ruined by multiple poor customer service interactions from the night desk clerk.
Pros:
Cons: The customer service was very poor. We had a broken bed in our room that was not addressed. The Hort tube jacuzzi jets are disabled, won't work, and when my wife asked the clerk treated her like she was stupid. The hotel looks nice. There staff are not.
9.6
Verified AAA Guest
Exceptional
Family w/Teens
07-18-2017
Pros: Friendly staff and very clean. Good breakfast.
Cons: None
6.4
Verified AAA Guest
Pleasant
Couple
06-14-2017
Clean
Pros:
Cons: Toilet seat brokeRemote control didn't workBed was too hardNo plates for breakfast on Sunday morning
9.0
Verified Hotel Guest
Wonderful
Group Traveler
12-15-2017
Pros: Close to Drake University, only 10 min away.
Cons:
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
12-15-2017
Pros: Very helpful staff.
Cons:
Showing reviews 1 - 5 of 50