Holiday Inn Hotel & Suites at Ameristar

AAA Inspector Rating
8.7
Excellent
78 Guest Ratings
2202 River Rd
Council Bluffs, IA 51501- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.1
Bath2.9
Public Areas3.4
AAA Inspector Notes
This hotel has a lot to offer as it is connected to Hampton Inn and Ameristar Casino by covered corridors. The more recently renovated rooms are on the lower floors. All rooms are spacious. Smoke free premises. 185 units. 5 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-29 exit 52, just w. 2202 River Rd 51501.
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, airport transportation, area transportation-within 5 mi.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 78 guests
Showing reviews 1 - 5 of 50
7.6
Verified AAA Guest
Good
Family w/Children
07-24-2017
It is a good centralized place to stay to hit the attractions in the Omaha/Council Bluffs area.
Pros: Because of the centralized location, we took the shuttle to the zoo and drove to the locations in downtown Omaha. It was nice to have four restaurants within a quick walk (we went to 3 of 4 - food was probably best at the sports bar).
Cons: For having a salt water pool, it smelled a lot like chlorine throughout the building. Pool was freezing cold.At the beginning, the staff did not appear responsive: didn't answer desk phone and it took hours to get someone to fix the t.v. (however, when they did - they thankfully showed us how to fix it because we needed to do it again).
8.0
John
Very Good
Traveling as Couple
01-12-2018
Pros:
Cons: Upgraded to a hot tub suite...got in the hot tub only to find out that the timer switch to turn on the jets didn't work...was told I would be comped a room but have not heard back from the hotel GM yet.
9.0
Daniel
Wonderful
Family with Teens
01-12-2018
Pros: The location
Cons: We could very plainly hear our neighbors in the next room.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
01-12-2018
Pros: The staff and cleanliness.
Cons: Parking. We couldnt find a suitable parking space due to people from yhe casino taking them all up. Also housekeeping tried to come in even though we had the privacy sign on our door.
7.0
Verified Hotel Guest
Good
Solo Traveler
01-12-2018
Pros: Good location and friendly staff.
Cons: Room looked a little dated and had paint peeling from the bathroom ceiling. Some of the molding around the room was also peeling off the wall.
Showing reviews 1 - 5 of 50