AmericInn Hotel & Suites Des Moines Airport

AAA Inspector Rating
8.7
1920 Hackley Ave
Des Moines, IA 50315- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
2.7
Overall
Room2.8
Bath2.7
Public Areas2.7
AAA Inspector Notes
This hotel features many different room types, all with large desks and flat-panel TVs. The Des Moines airport and many restaurants are nearby. Smoke free premises. 62 units. 2 stories (no elevator), interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Opposite the airport. 1920 Hackley Ave 50315.
Pool
heated indoor.
Parking
winter plug-ins.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
coin laundry.
Terms
cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 76 guests
Showing reviews 1 - 5 of 50
2.0
Traci
Poor
Group Traveler
01-12-2018
Pros: Near the airport and clean
Cons: Was some confusion at check in with the room that we had reserved. Had to go back down to change rooms. The front desk lady could use some customer service training. She was craaaaaaby the next morning and let everyone within ear shot as to why she was .
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
01-12-2018
Pros: Cleanliness and Close to where I needed to be.
Cons: We got a handicapped room so it was Laid out really weird. Everything was way shorter than for an average person standing up.
3.0
Verified Hotel Guest
Poor
Family with Young Children
01-12-2018
Pros:
Cons: We stayed in a room that the phone was not working. When I turned the air on at night it took a while for it to cool down. The next morning when I took a shower there was an inch of water all over the floor. Not pleased !
4.0
Verified Hotel Guest
Disappointing
Group Traveler
01-12-2018
Pros: It is set back from the road and we did not hear road traffic or air traffic at night.
Cons: The pool was not in operation most of the two day stay. One vending machine was not in operation. No one was attending to the breakfast area - "hot" water for tea was room temp.
4.0
Verified Hotel Guest
Disappointing
Family with Young Children
01-12-2018
Pros: Nothing about this hotel was more than "meh." Fridge and microwave were nice to have though.
Cons: The internet was down for the whole stay and staff did nothing to even try and fix it, seemed like the staff didn't try to fix anything/were not knowledgeable about the hotel.
Showing reviews 1 - 5 of 50