Quality Inn & Suites

AAA Inspector Rating
8.7
Very Good
29 Guest Ratings
125 W Joseph Ave
Ottumwa, IA 52501- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
2.7
Overall
Room2.8
Bath2.6
Public Areas2.6
AAA Inspector Notes
Although rooms at this hotel are a bit small, they do provide good-size work desks, colorful bedding and large flat-panel TVs. The property features a large parking lot for semi-trucks. Smoke free premises. 82 units. 2 stories (no elevator), interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Jct US 34, 2 mi n on US 63. 125 W Joseph Ave 52501.
Pool
heated indoor.
Parking
winter plug-ins.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
coin laundry.
Terms
pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 29 guests
Showing reviews 1 - 5 of 47
10.0
Anonymous
Exceptional
08-11-2017
The Hotel and Staff were beyond my expectations. We had a horrible time getting to the Hotel, car issues, etc--upon hearing it--The Night Person who checked us in--Upgraded us to the Suite for the Night for FREE. The Breakfast the next morning was unexpected and beyond expectations as well. I will definitely look for Heartland Inn in the Future!
Pros: Very Helpful staff, we arrived late and had a heck of a time. Upon hearing that--they upgraded us to a Suite Free
Cons:
9.0
Anonymous
Wonderful
08-11-2017
I only stayed one night, but I'd definitely stay again.
Pros: The bed was so comfortable! And staff was friendly.
Cons: The location isn't the best and the driveway is a bit confusing to figure out how to get to the lot.
8.0
Anonymous
Very Good
08-11-2017
Pros: clean, convenient location, great staff
Cons: young enthusiastic employees wouldn't take tips. little overpriced for the summer season being over
8.0
Anonymous
Very Good
08-11-2017
Pros: the fellow that checked us in was great. very friendly and helpful.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: When checking in the young man first provided an upgrade the the king bed suite which was nice but he went further by offering me a bottle of water when I had little cough problem. My wife and I also enjoyed the biscuit and gravy, eggs with bacon.
Cons:
Showing reviews 1 - 5 of 47