King's Pointe Waterpark Resort

AAA Inspector Rating
8.7
1520 E Lakeshore Dr
Storm Lake, IA 50588- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room3.1
Bath2.8
Public Areas3.2
AAA Inspector Notes
Located on a scenic lake, this property has a large water park that's open year-round (it's open weekends only in winter). Rooms are nicely enhanced with extra space and cozy bedding. The water park is an indoor/outdoor facility. Many recreational activities are also available at the resort. Smoke free premises. 100 units, some two bedrooms. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Waterfront. Jct Business Rt US 71 and SR 7, just n. 1520 E Lakeshore Dr 50588.
Pool
heated indoor.
Dining & Entertainment
Regatta Grille, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, high-speed Internet, wireless Internet. Some: microwaves.
Sports & Recreation
beach access, boat dock, fishing, miniature golf, playground, game room, exercise room.
Guest Services
valet laundry, room service.
Terms
N, check-in 4 pm, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 24 guests
Showing reviews 1 - 5 of 15
6.3
Lu
Pleasant
family with young children
04-29-2017
Pros: Great waterpark, but it was closed during our stay. Rooms are large and the hallways were large. Can make a whole pot of coffee instead of just a cup.
Cons: Check in employee Emma was rude. She didn't welcome us nor give us any helpful information. When my son found someone's wallet in the parking lot full of money and credit cards, he turned it in to Emma, and she just took it and did not say anything to him nor make eye contact. The next day, every time when I walked by the front desk, none of the staff acknowedged our presence made eye contact and there were never ANY smiles. Just not friendly, and we are not used to that in a facility of this quality and price.
9.6
Rodney
Exceptional
solo traveller
02-04-2017
Pros: bed was very firm too firm.
Cons: water park should have been open.
9.2
Anonymous
Wonderful
family with young children
11-28-2016
Pros:
Cons: Would like to have brought some of our snacks into the pool area, fruit etc.
3.3
Lacy
Poor
family with young children
11-26-2016
Pros: Room size was good, but dirty. No extra blankets, even though ours has a massive wet stain on it, they refused to give us a new one.
Cons: The worst customer service I have ever received! This goes all the way up to the regional manager and corporate office. I will never stay at their hotel again.
7.5
Kaila
Good
solo traveller
11-04-2016
Pros: A lot of times when traveling alone you end up in a room with two queens it was nice to have a couch.
Cons: Not a big deal but they forgot to put shampoo in my room, when I asked the receptionist took care of me. Another area for improvement was that I selected a lake view room but was given a view of the parking lot. For the money I paid a parking lot view would have been acceptable but after so many rooms are booked maybe that option should not be Available.
Showing reviews 1 - 5 of 15