Holiday Inn Hotel & Suites Northwest

AAA Inspector Rating
4800 Merle Hay Rd
Urbandale, IA 50322- Map It
AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room3.0
Bath2.7
Public Areas3.3
AAA Inspector Notes
This traditional-style hotel features an on-site popular chain restaurant and a great variety of meeting spaces. Upgraded room amenities include coffeemakers and flat-panel TVs. Some extended-stay units are available. Smoke free premises. 198 units, some efficiencies. 5 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-35/80 exit 131 (Merle Hay Rd), just s. 4800 Merle Hay Rd 50322.
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, airport transportation, room service, area transportation-within 2 mi.
Terms
N, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 19 guests
Showing reviews 1 - 5 of 41
9.2
Sheri
Wonderful
young couple
02-20-2018
overall excellent stay, we will...
Pros: Loved the layout of the hotel lobby, easy access to various entrances, pool area was awesome.
Cons: I thought the bed was a little to firm. Hot tub was too hot, I love relaxing in hot tubs this one just seemed to be the hottest I've ever sat in.
6.3
Anonymous
Pleasant
young couple
02-17-2018
disappointing
Pros: bed was comfortable
Cons: it wasn't what it was advertised as meaning an express motel no breakfast buffet
4.0
Chris
Disappointing
Traveling as Couple
02-16-2018
Pros: It was clean.
Cons: Two things: 1. the lake outside our door due to the ice maker - our shoes got soaked. There should have been a sign. 2. The cleaning lady began knocking on the door at 7:30am, then again every 20 minutes. She finally used her pass key and came in!
10.0
James
Exceptional
Traveling as Couple
02-16-2018
Pros: Clean, easy check in
Cons: Everything was great
5.0
Terri
Fair
Business Traveler
02-16-2018
Pros: comfortable bed- spacious room
Cons: on the street sign- lots of flashing lights-could not leave blinds open at night , no breakfast except in Bennigans, meeting place in basement dark
Showing reviews 1 - 5 of 41