Holiday Inn Hotel & Suites Jordan Creek in West Des Moines

AAA Inspector Rating
8.7
Wonderful
18 Guest Ratings
6075 Mills Civic Pkwy
West Des Moines, IA 50266- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room3.1
Bath2.8
Public Areas3.2
AAA Inspector Notes
This hotel features guest rooms with large pull-out desks on wheels. Enjoy a full work out in the state-of-the-art fitness room. The property is located near several shopping and dining options. Ample parking is available. The sundry shop includes snacks and refrigerated beverages. Smoke free premises. 137 units. 6 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-35 exit 70 (Mills Civic Pkwy), just w. 6075 Mills Civic Pkwy 50266.
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, high-speed Internet, wireless Internet. Some: microwaves, safes.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, room service, area transportation-within 5 mi.
Terms
check-in 4 pm.

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 18 guests
Showing reviews 1 - 5 of 50
8.0
Anonymous
Very Good
07-21-2017
Pros: Friendly staff, clean hotel, comfy bed!
Cons: No Continental breakfast
5.0
Anonymous
Fair
07-21-2017
This is not 3 star hotel. 3 star is he highest level in the West Des Moines, Jordan Creek area but it is very poorly rated. The hotel is easy to find but the entrance is really bad. The front desk is so small, I had to wait and wait and wait for the front desk Clark was on the phone. I would not stay this place if I have a choice. The TV selection was not good. I was expecting at least PBS for my kid but there is no such kid's friendly channel available.
Pros: Swimming pool was clean and nice
Cons: The breakfast in Johnny's restaurant is really rough. Waitress rushed me to pay within 3 minutes after I sat down and start eating
10.0
Anonymous
Exceptional
07-21-2017
Pros: Very nice front line staff. Very helpful.
Cons: Shuttle could expand hours (if necessary) to later pick-up of 11 pm or so. How nice to have a shuttle though.
9.0
Anonymous
Wonderful
07-21-2017
Pros: Very friendly staff, went above and beyond in meeting requests.
Cons:
5.0
Anonymous
Fair
07-21-2017
Pros: The location was great and the staff were very friendly and accommodating.
Cons: We had to switch rooms due to the fridge not working. The pool was closed the first night we were there. Resurfacing the pool deck on a Friday doesn't seem smart. The beds were not comfortable and very springy and we could hear a lot of outside noise.
Showing reviews 1 - 5 of 50