Rooms feature plenty of sitting room and an extra-large desk. The community-style set up of the lobby makes for a nice, small meeting spot before a night out on the town.
Smoke free premises. 97 units. 4 stories, interior corridors. Accessibility (Call).
Pros: 1. Pool facilities are nice with sky lights, lots of space, and a rinse shower.
2. The Wi-Fi had enough bandwidth for us to stream shows even though it was a busy holiday weekend.
3. The staff was helpful in giving us a good restaurant recommendation to go out to eat with our kids (Club Car).
4. Even with the issues listed under what we did not like, the front desk staff was very polite.
Cons: 1. There was a mix-up between engineering and the front desk where they came into our room and removed our air conditioner while we were at the pool. They did take $15 off our bill for the hassle, but it is kind of annoying to have your room unexpectedly raided by people (and flies) with your stuff all laying out while you are not there. We walked into our room to find the pullout bed we had just made flipped back up to the wall which led to a frantic double checking of all our valuables as we knew someone had been in our room.... then we finally noticed the hole in the wall looking down to the parking lot (see picture).
2. The bathroom shower head had been broken for a long time spraying water out all over the bathroom leading to mold growing behind pictures, by the shower rods and on the shower curtain. It wasn't till I took my morning shower that I realized what had been causing my allergies to go nuts during our stay.
3. It was a busy holiday weekend, and the morning breakfast area was pandemonium. Not enough seating and nobody forcing squatters to open up tables when they were done. There were no trays available for us to bring breakfast back up to the room.
4. They have the world's SLOWEST elevator that doubles as a hot box \ oven.
8.8
John
Excellent
family with young children
08-11-2016
Pros: Bed was nice, room was clean.
Cons: Breakfast closed at 9AM...though the food, etc. was out past 9AM (thank you), while we were serving ourselves, the staff turned off the lights. It is a small thing, but at least wait till we are in the dining area to turn the lights off and start cleaning up for the day.
7.1
Allison
Good
mature couple
08-11-2016
Pros: Bed was comfy. The size of the spa tub was spacious.
Cons: The bathroom could be updated.
8.8
Joe
Excellent
mature couple
08-04-2016
Pros: My wife thought the bed was comfortable
The Front Desk clerk working evenings was very nice- pleasant, and very helpful.
Cons: My wife recently broke her foot. I should have asked for a accessible suite, but didn't want to pay more for a room.
10.0
Barbara
Exceptional
mature couple
07-31-2016
Pros: Everything!
Cons: Nothing!
10.0
Mary
Exceptional
solo traveller
07-27-2016
Pros: Very friendly staff.Great location.
Cons:
7.5
Jeremiah
Good
family with young children
07-26-2016
Pros: Great location for shopping and dining.
Cons: There was a baseball tournament going on and it just happened to have a lot of the young kids staying at this hotel. They were very loud and disrespectful when it came to sharing the swimming pool with my 4yo daughter.
10.0
Kristy
Exceptional
family with older children
07-19-2016
Pros: The room was bigger than the picture!
Cons: Nothing!
8.8
Diane
Excellent
family with older children
06-29-2016
Pros: Beds and pillows were very comfortable, had king suite with sofa sleeper and jacuzzi tub which was great after a long day of driving. Breakfast was good. Room was clean and modern. Quiet.
Cons: Our room must have just had the carpets washed before we came because they were still damp in places when we got there and completely dried by the next morning.
8.8
Ahumpal
Excellent
family with young children
06-28-2016
Pros: They had state baseball so the pool was really crowded, but we still had a great time!
Cons: They need a bigger pool!!
7.1
Lekisha
Good
solo traveller
06-22-2016
Pros:
Cons: I was charged a smoking fee $250 because I lite candles in the bathroom
10.0
Couple
Exceptional
young couple
06-09-2016
Pros: The availability of a pool, hot tub, and the complete separate living quarters from the bed room
Cons: Breakfast was over at 9 especially if wanting to sleep in
8.8
Amanda
Excellent
mature couple
06-08-2016
Pros: The complimentary breakfast was excellent. The room was comfortably large. Great value for the money.
Cons: The room, while in excellent condition and very clean, had a stale, musty odor about it which was not present in the common areas such as the hallways. The drape over the window did not extend past one side of the window, allowing the morning light into the room.
10.0
Keith
Exceptional
mature couple
05-27-2016
Pros: Very comfortable room and facilities. Breakfast was good. Pool and hot tub were quite nice. Perkins restaurant was next to hotel which made it convenient for road weary travelers!
Cons: There was nothing we did not like.
10.0
Brendan
Exceptional
solo traveller
05-21-2016
Pros: Excellent modern rooms with great layout. A lot of space (and value) for a solo traveler, but I could see even 4 people staying in my room and feeling comfortable.
It was also very convenient that this hotel was right off the interstate, had a nearby gas station, and a Culver's across the street.
Very safe feeling neighborhood. Would stay again!
Cons:
10.0
Mike
Exceptional
Business Traveler
05-18-2016
Pros: Very nice & clean
Cons:
8.0
Sue
Very Good
Family with Young Children
05-10-2016
Pros: Very good breakfast served. The pool was very nice
Cons: They didn't have enough towels in the pool and we had to ask for the lights to be turned on in the evening. There were only three pillows in the room with a queen bed and a queen hideabed .
7.5
Jodi
Good
family with older children
05-02-2016
Pros: Check in gal was very polite! Breakfast was very good!
Cons: There was a wad of Hair under our sink in our room.
8.8
Margi
Excellent
solo traveller
04-18-2016
Pros:
Cons: The bathroom sink wasn't private or enclosed
10.0
Jared
Exceptional
Family with Young Children
03-30-2016
Pros: Great Location, clean rooms, descent pool and hot tub
Cons:
10.0
Lynne
Exceptional
solo traveller
03-27-2016
Pros: I liked the layout of our room. In the above question none of the categories was correct; I was traveling with my adult daughter, and the bed with sofa worked well for our sleeping arrangements.
Both the desk clerk and breakfast staff were exceptionally friendly and helpful.
Cons: I couldn't get my laptop to work, but that may have been because I didn't quite know what to do.
10.0
Penny
Exceptional
mature couple
03-26-2016
Pros: The room was very large and comfortable.
Cons:
9.2
Nancy
Wonderful
mature couple
03-23-2016
Pros: Room was clean and beautiful. Very nice stay
Cons: The bed was way to hard. It made my sides and back hurt
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
03-20-2016
Pros: The staff were very friendly. We loved the location because it was close to the mall. The breakfast was great and my kids enjoyed the pool!
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Teens
03-20-2016
Pros: great room. comfortable beds. quiet.
Cons:
7.0
Verified Hotel Guest
Good
Traveling as Couple
03-18-2016
Pros: The breakfast. The staff.
Cons: The rooms are a bit dated. The Picture on the TV was too dark and hard to see.
7.5
Lance
Good
family with young children
03-15-2016
Pros: Nice place. Good value for the price.
Cons:
10.0
Paul
Exceptional
Solo Traveler
03-14-2016
Pros: The biggest thing I liked is that the motel is located in the area I like to stay at while in Des Moines.
Cons: The only thing I didn't really care for is that there weren't any big drawers to put my clothes in. It did have a closet but I wear jeans & T-shirts so all I need is a drawer to put them in & not hang them on a hanger.
9.0
Verified Hotel Guest
Wonderful
03-09-2016
Pros: comfortable and location/breakfast was good and had a variety
Cons: the pool was a little cold
9.2
Jodi
Wonderful
mature couple
03-01-2016
Pros: Bed felt awesome!
Cons: The cover on the comforter had blood spots on it. The garbage wasn't taken out when I asked for maid service.
10.0
John
Exceptional
mature couple
02-18-2016
Pros: The room was very comfortable in size.
Cons: The bathtub was quit small..
10.0
Antoinette
Exceptional
family with young children
02-15-2016
Pros: Great hotel overall. Nice selection for breakfast. Very courteous staff!
Cons:
9.6
Anonymous
Exceptional
solo traveller
02-11-2016
Pros: Clean, safe for female and quite. Close to food options. Easy excess to 235.
Cons: prefer a ground floor room
10.0
Verified Hotel Guest
Exceptional
Group Traveler
01-13-2016
Pros: Free parking, free breakfast, amazing staff what was there not to love!?
Cons:
10.0
Leslye
Exceptional
01-11-2016
Pros: Safe area. Easy access to interstate.
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
12-22-2015
Pros: Loved the room! it was cozy and clean.
Cons:
9.2
Ed
Wonderful
mature couple
12-16-2015
Pros: Convenient location. Good breakfast.
Cons:
5.0
Christine
Fair
family with older children
11-30-2015
Pros: Staff was nice.
Cons: The spa was broken.
The bathroom in the room was not very clean.
The wall decor was dirty and a picture was hung crooked. Made the room feel really cheap!
10.0
Anonymous
Exceptional
mature couple
11-30-2015
Pros: Liked the 5-7 happy hour. It was a nice treat after we were on the road for 6 hours.
Cons:
5.8
Grace
Okay
mature couple
11-29-2015
Pros: The staff is very friendly. The breakfast was filling.
Cons: We booked a suite and ended up across from the elevator and the ice machine so not very quiet. The price reflects the accommodations. In the "suite", and I can barely understand why it was called a suite, the tv was oddly placed between the bedroom and sitting area. The bathroom was very small. There is only one elevator in this four story hotel.
10.0
Verified Hotel Guest
Exceptional
11-23-2015
Pros: Nice location. Would have liked to stay longer.
Cons:
10.0
Landon
Exceptional
Business Traveler
11-19-2015
Pros: Wood flooring
Cons: No micro wave in room
10.0
David
Exceptional
Business Traveler
11-16-2015
Pros: The Rooms were clean and very comfortable.
Cons: Not a thing. Everything was absolutely perfect.
7.0
Scott
Good
Solo Traveler
11-10-2015
Pros: Friendly staff, comfortable bed.
Cons: Room was a bit old and outdated. Carpet was older and bathroom had a disturbing amount of mold and mildew.
10.0
Cheryl
Exceptional
Group Traveler
11-06-2015
Pros: very clean and very lots of room
Cons: no
10.0
Verified Hotel Guest
Exceptional
Business Traveler
10-11-2015
Pros: The room was great and the staff were always anticipating my needs.
Cons:
10.0
Denise
Exceptional
mature couple
10-11-2015
Pros: Breakfast was good; had a variety of hot and cold food. Comfortable bed and clean room. Convenient access off interstate and did not hear traffic noise.
Cons:
10.0
Kerry
Exceptional
mature couple
10-07-2015
Pros: I most liked the location, cleanliness, decor, and cost.
Cons: The only thing I would change is having the mirror and sink in the bathroom. I love the brightness of the area but it disturbed my husband's sleep when I turned on the light to get ready for the day.
7.0
Verified Hotel Guest
Good
Solo Traveler
10-06-2015
Overall a good experience. Close to the freeway, and several local restaurants.
Pros: Hotel was very clean!
Cons: Itchy bedding, not Egyptian cotton. No hotel restaurant/bar.
6.3
Rashay
Pleasant
mature couple
09-22-2015
Pros: The location was not to far from mall. Hotel is near other restaurants.
Cons: Some meat could have been served with breakfast for the price of money. It was other events going on at that time, no room really to sit. It's not a bad hotel to stay. However; it's no excuse even if that weekend was sold out.
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