SpringHill Suites by Marriott West Des Moines

AAA Inspector Rating
8.7
Excellent
49 Guest Ratings
1236 Jordan Creek Pkwy
West Des Moines, IA 50266- Map It
Members save 5% or more and earn Marriott Rewards® points when booking AAA rates!
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AAA Inspector Notes
Rooms feature plenty of sitting room and an extra-large desk. The community-style set up of the lobby makes for a nice, small meeting spot before a night out on the town. Smoke free premises. 97 units. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-80 exit 121 (Jordon Creek Pkwy), just s. 1236 Jordan Creek Pkwy 50266.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, pay movies, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 49 guests
Showing reviews 1 - 5 of 50
5.0
John
Fair
family with young children
09-05-2016
Pros: 1. Pool facilities are nice with sky lights, lots of space, and a rinse shower. 2. The Wi-Fi had enough bandwidth for us to stream shows even though it was a busy holiday weekend. 3. The staff was helpful in giving us a good restaurant recommendation to go out to eat with our kids (Club Car). 4. Even with the issues listed under what we did not like, the front desk staff was very polite.
Cons: 1. There was a mix-up between engineering and the front desk where they came into our room and removed our air conditioner while we were at the pool. They did take $15 off our bill for the hassle, but it is kind of annoying to have your room unexpectedly raided by people (and flies) with your stuff all laying out while you are not there. We walked into our room to find the pullout bed we had just made flipped back up to the wall which led to a frantic double checking of all our valuables as we knew someone had been in our room.... then we finally noticed the hole in the wall looking down to the parking lot (see picture). 2. The bathroom shower head had been broken for a long time spraying water out all over the bathroom leading to mold growing behind pictures, by the shower rods and on the shower curtain. It wasn't till I took my morning shower that I realized what had been causing my allergies to go nuts during our stay. 3. It was a busy holiday weekend, and the morning breakfast area was pandemonium. Not enough seating and nobody forcing squatters to open up tables when they were done. There were no trays available for us to bring breakfast back up to the room. 4. They have the world's SLOWEST elevator that doubles as a hot box \ oven.
8.8
John
Excellent
family with young children
08-11-2016
Pros: Bed was nice, room was clean.
Cons: Breakfast closed at 9AM...though the food, etc. was out past 9AM (thank you), while we were serving ourselves, the staff turned off the lights. It is a small thing, but at least wait till we are in the dining area to turn the lights off and start cleaning up for the day.
7.1
Allison
Good
mature couple
08-11-2016
Pros: Bed was comfy. The size of the spa tub was spacious.
Cons: The bathroom could be updated.
8.8
Joe
Excellent
mature couple
08-04-2016
Pros: My wife thought the bed was comfortable The Front Desk clerk working evenings was very nice- pleasant, and very helpful.
Cons: My wife recently broke her foot. I should have asked for a accessible suite, but didn't want to pay more for a room.
10.0
Barbara
Exceptional
mature couple
07-31-2016
Pros: Everything!
Cons: Nothing!
Showing reviews 1 - 5 of 50