TownePlace Suites Des Moines West/Jordan Creek

AAA Inspector Rating
8.7
Exceptional
1 Guest Ratings
125 S 68th St
West Des Moines, IA 50266- Map It
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Photos
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AAA Inspector Notes
Two lovely outdoor seating areas are fantastic added amenities for guests of this centrally located hotel. With lengthy stays in mind, the rooms feature smart TVs, rolling desks and ample storage. Smoke free premises. 99 units, some two bedrooms, efficiencies and kitchens. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Extended Stay Contemporary Hotel
Location
I-35 exit 70 (Mills Civic Pkwy), 1.2 mi w to 68th St, then just nw. 125 S 68th St 50266.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.
Terms
pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Exceptional
Based on Ratings from 1 guests
Showing reviews 1 - 5 of 9
5.4
Connie
Fair
review category group of friends
08-14-2016
Pros: Bed was comfortable. Room was clean. Breakfast was adequate.
Cons: The room was very small, and very uncomfortable. The television was poorly positioned such that it was difficult to watch from either the bed or the small couch. I expected much more, having seen room photos. Photos were very deceptive, making the room appear much larger than it was. The "kitchenette" was no bigger than a hallway. There was no oven, but only two burners. There was also no table or chairs. I was also very disappointed to see that while there was an indoor pool, there was no jacuzzi. Upon checking out, I was told that I had an unpaid balance of $140.00. I had prepaid in full my three-night stay two months earlier, and knew that this was a mistake. The assistant manager agreed that an error had been made, and appeared to rebate the money back to my debit card. Two days later I discovered that an additional error had been made. Instead of returning the $140.00, and additional charge of that same amount had been assessed to my account. I was now overcharged a total of $280.00. The hotel refused to admit to any additional error, and I was caused a very stressful day, arguing first with the hotel, then with my bank, then in a thre-way conversation with both. Neither side wished to take responsibility for the mistake. I was finally able to resolve the problem, but I was somewhat surprised that the hotel did not offer me any compensation for their error and the stress they caused me. Needless to say, I will neither reccommend this hotel, nor will I ever stay there again..
10.0
Karen
Exceptional
mature couple
08-10-2016
Pros: clean.quiet.food selection good.
Cons: outside common area trash needed dumped and patio cleared of trash laying around
8.8
Heather
Excellent
mature couple
08-09-2016
Pros: decor.
Cons: bathroom too close to bed. limited privacy and ability to sleep.
10.0
Maria
Exceptional
review category group of friends
07-12-2016
Pros: Very nice place to relax.
Cons:
10.0
Alison
Exceptional
review category group of friends
07-06-2016
Pros: This hotel is modern, attractive, comfortable and right smack in the middle of everything you could possibly need in West Des Moines. Perfection!
Cons:
Showing reviews 1 - 5 of 9