Holiday Inn Express Guadalajara UAG

AAA Inspector Rating
8.7
Very Good
274 Guest Ratings
Ave Patria No. 999
Guadalajara, JA 45110- Map It
AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.0
Bath3.4
Public Areas3.2
AAA Inspector Notes
An indoor pool is unusual in this part of Mexico and it is appreciated on cooler days. Rooms are bright with a comfortable, contemporary design. Smoke free premises. 199 units. 4-10 stories, interior corridors. Bath: shower only.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
At University of Guadalajara Campus UAG. Ave Patria No. 999 45110.
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
coffeemakers, high-speed Internet, wireless Internet, safes. Some: refrigerators, microwaves.
Sports & Recreation
exercise room.
Guest Services
valet laundry.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 274 guests
Showing reviews 1 - 5 of 50
7.5
Anonymous
Good
mature couple
01-16-2018
Good
Pros:
Cons:
4.2
Guillermina
Disappointing
review category group of friends
01-08-2018
Client service and food services...
Pros: The size of the room.
Cons: The breakfast was disgusting, all the food area was not clean, the food was cold, the staff that was in charge of the kitchen was not well dressed, was not in good mood, really disgusting. Both days was the same breakfast, the bread was old and dry. The girl that was in front desk at my check in was with bad attitude, bad mood and not friendly, she was also the one who was at my check out. Client service was terrible.
8.3
Vincent
Very Good
review category group of friends
12-26-2017
Very good
Pros: Room with all comfort, large bed, Buffet breakfast
Cons: Common place, no authentic place
6.7
Maria
Pleasant
young couple
12-05-2017
Pleasant
Pros:
Cons: Front desk staff does not greet people, no smile at all. Cold welcoming
10.0
Duquette
Exceptional
family with young children
12-01-2017
Clean & Safe
Pros: I loved the cleaniness and safe feeling the hotel offered. The breakfast selection was the best we've ever had and their employees running it were so helpful and friendly. Our housekeeper was a very sweet lady as well. We never felt uncomfortable while we were staying in another country. We had to cut our trip short by a day and the front office clerk was helpful and just charged us for the days we were going to stay. Very understanding due to Volaris' error and inconvienence. I rated a 10 because they made up for their miscommunication and lack of answering their phone.
Cons: The miscommunication w shuttle picking us up at the airport was a nightmare! We were at the airport for an hour trying to get through to their hotel. They really need to start answering their phone!! Multitasking skills should be a given when running a hotel. We ended up having to rent vehicles and just a heads up, the traffic there, is like no other. Not in a good way either.
Showing reviews 1 - 5 of 50