Holiday Inn Guadalajara Select

AAA Inspector Rating
Ave Niños Heroes No. 3089
Guadalajara, JA 44500- Map It
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AAA Inspector Notes
Well-appointed rooms with good illumination and a large work desk cater to the business traveler. The spacious lobby lounge often features live entertainment. The rooftop pool is a great place to relax as well as take in spectacular city views. 220 units. 14 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
0.3 mi (0.5 km) s of Minerva Fountain. Ave Niños Heroes No. 3089 44500.
Pool
heated outdoor.
Parking
on-site (fee).
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet, safes.
Sports & Recreation
steamroom, exercise room.
Guest Services
valet laundry, room service.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 126 guests
Showing reviews 1 - 5 of 12
3.8
Gargamel75
Poor
young couple
08-31-2016
Pros: Facilities of the hotel are great, especially the swimming pool at rooftop level. Breakfast buffet is nice and complete. Wifi works well.
Cons: Room service was just awful, especially at swimming pool level. The food arrived 2 hours late, not complete, cold, in polystyrene boxes (so was the wine, served in a polystyrene cup, which as wine aficionado, you will certainly not enjoy). The hotel communicates on its environmental friendly practices, I did not know that polystyrene was environmental friendly... The room we had (king size bedroom) was just basic, no decoration at all, bed was indeed big, but uncomfortable as possible (extra soft - just don't go if you suffer back pains), and more extraordinary was the fitted sheet made of 2 sheets covering the duvet, meaning that you inevitably touch the duvet during the night (I doubt it is washed after all guests leave the room). I just never saw that! All in all, a very bad experience, definitely not what you expect in a 4-star hotel part of the Holiday Inn franchise. I usually not comment on the stay I make on booking, but this one was really too tough, in a franchise which I usually really like.
7.9
Michael
Good
mature couple
08-24-2016
Pros: Very pleasant staff and nice room
Cons: Restaurant diner was so so.
7.5
Simon
Good
family with young children
06-21-2016
Pros: room cleaning ladies were good.
Cons:
7.5
David
Good
solo traveller
04-21-2016
Pros: Location was okay. Room fine. Close to a few places to grab something to eat.
Cons: Internet connection was bad. I couldn't connect with people from work because of the bad connection.
9.6
José
Exceptional
solo traveller
04-02-2016
Pros: Location is great, close to all bars and also to the malls. Also the bed was very comfortable.
Cons: The clean staff open my room two times as a routine. But this was disgusting because the firts time I was in wc, and the second I was sleeping
Showing reviews 1 - 5 of 12