Buenaventura Grand Hotel & Great Moments

AAA Inspector Rating
8.7
Very Good
63 Guest Ratings
Ave Mexico 1301, Col 5 de Diciembre
Puerto Vallarta, JA 48350- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.5
Overall
Room3.4
Bath3.2
Public Areas3.8
AAA Inspector Notes
This busy all-inclusive hotel is close to the bustle of the town, yet on the outskirts. Rooms have comfortable décor and modern amenities. Guests enjoy nightly entertainment and some themed evenings. Smoke free premises. 234 units. 5 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. 0.6 mi (1 km) n on Airport Hwy (Mex 200). Ave Mexico 1301, Col 5 de Diciembre 48350 (Ave Mexico 1301, Col 5 de Diciembre).
Pool
heated outdoor.
Dining & Entertainment
3 restaurants, full bar, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
hot tub, recreation programs, kids club, exercise room, spa.
Guest Services
valet laundry, room service.
Terms
4 day cancellation notice.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 63 guests
Showing reviews 1 - 5 of 34
2.5
Anonymous
Poor
03-17-2017
Worst place I've stayed in
Pros: Nothing really
Cons: They will rob you when you come to check out you will have to pay more
7.1
Anonymous
Good
02-24-2017
We had a nice time...
Pros: Loved the area as the walking time to the Malecon is quick....The area of the buffet is wonderful and the food is quite nice....
Cons: The bathroom definitely needs a reno...the showers in the two rooms we saw are not in a great state...the paint is peeling and the shower door is old...interesting that the rest of the room is fine, but the bathroom shower area is so bad.....The first room we were in had a not nice musty smell and i'm not sure where that was coming from....If these areas were updated, the rooms would be more than fine....Must work on the internet though....so sketchy throughout the facility and you're not sure what works and what doesn't...even one of the staff members i asked had a difficult time with it....don't want to sound like a complainer...but if you don't tell, it doesn't get fixed....
5.0
Anonymous
Fair
01-26-2017
Passable
Pros:
Cons: I had called 3 times to ensure our two rooms were next to each other since we traveled with our children. Upon arrival not only did we not have the rooms requested the staff were rude and would not accommodate
6.5
Anonymous
Pleasant
01-25-2017
Too expensive for what you...
Pros:
Cons: did not clean my room one of the four nights I stayed at this facility.
8.3
Anonymous
Very Good
01-21-2017
Nice and relaxing.
Pros:
Cons: Pool access. Have steps to the bottom of the pool.
Showing reviews 1 - 5 of 34