Buenaventura Grand Hotel & Great Moments

AAA Inspector Rating
8.7
Very Good
63 Guest Ratings
Ave Mexico 1301, Col 5 de Diciembre
Puerto Vallarta, JA 48350- Map It
Photos
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AAA Inspector Notes
This busy all-inclusive hotel is close to the bustle of the town, yet on the outskirts. Rooms have comfortable décor and modern amenities. Guests enjoy nightly entertainment and some themed evenings. Smoke free premises. 234 units. 5 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. 0.6 mi (1 km) n on Airport Hwy (Mex 200). Ave Mexico 1301, Col 5 de Diciembre 48350 (Ave Mexico 1301, Col 5 de Diciembre).
Pool
heated outdoor.
Dining & Entertainment
3 restaurants, full bar, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
hot tub, recreation programs, kids club, exercise room, spa.
Guest Services
valet laundry, room service.
Terms
4 day cancellation notice.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 63 guests
Showing reviews 1 - 5 of 26
9.2
Anonymous
Wonderful
review category group of friends
03-22-2017
Pros: We enjoyed the beachfront location, within walking distance to the Malecon and shopping. The food was delicious!
Cons: The business centre computers had out of date software so we could not access our email and print boarding passes.
2.5
Abdalaziz
Poor
review category group of friends
03-17-2017
Pros: Nothing really
Cons: They will rob you when you come to check out you will have to pay more
7.1
Gerry
Good
young couple
02-24-2017
Pros: Loved the area as the walking time to the Malecon is quick....The area of the buffet is wonderful and the food is quite nice....
Cons: The bathroom definitely needs a reno...the showers in the two rooms we saw are not in a great state...the paint is peeling and the shower door is old...interesting that the rest of the room is fine, but the bathroom shower area is so bad.....The first room we were in had a not nice musty smell and i'm not sure where that was coming from....If these areas were updated, the rooms would be more than fine....Must work on the internet though....so sketchy throughout the facility and you're not sure what works and what doesn't...even one of the staff members i asked had a difficult time with it....don't want to sound like a complainer...but if you don't tell, it doesn't get fixed....
5.0
Nathan
Fair
family with young children
01-26-2017
Pros:
Cons: I had called 3 times to ensure our two rooms were next to each other since we traveled with our children. Upon arrival not only did we not have the rooms requested the staff were rude and would not accommodate
6.5
Kathryn
Pleasant
solo traveller
01-25-2017
Pros:
Cons: did not clean my room one of the four nights I stayed at this facility.
Showing reviews 1 - 5 of 26