If you want to stay in the middle of all the beachfront action, in the Romantic Zone, this is the place. Rooms vary in size from compact standard units to spacious suites. You'll find a pair of swimming pools and a casual restaurant on-site. Both all-inclusive and European rate plans are available.
Smoke free premises. 165 units. 5-8 stories, exterior corridors. Bath: shower only.
Oceanfront. Centro; in Zona Romantica. Rodolfo Gomez No. 111 Col E Zapata 48380.
Pool
outdoor.
Parking
street only.
Dining & Entertainment
2 restaurants, full bar.
Room Amenities
wireless Internet, safes.
Sports & Recreation
recreation programs, spa.
Guest Ratings
OVERALL GUEST SCORE
Pleasant
Based on Ratings from 62 guests
Showing reviews 1 - 5 of 22
10.0
Monica
Exceptional
young couple
09-22-2016
Pros: everything
Cons: no complainrs
8.3
Frequent
Very Good
mature couple
09-15-2016
Pros: Staff attitude.
Cons: Construction noise 5th floor.
3.8
Desiree
Poor
young couple
09-06-2016
Pros: The liquor is about it
Cons: It was dirty and rooms was hot
7.1
Rose
Good
mature couple
05-19-2016
Pros: Ocean view and all exclusive hotel
Cons: Steps all over the place
7.1
Liz
Good
young couple
03-26-2016
Pros: I like the Location. I also liked the food. It's affordable. They were nice enough to let us check in couple hours early :)
Cons: The beds are super hard and uncomfortable. They definitely need better mattresses.
9.6
Jerome
Exceptional
mature couple
03-26-2016
Pros: We were in a junior suit with balcony facing ocean. Good firm beds. Beginning to show its age but part of the charm. Quiet without too much touristy activity. Staff assisted in finding transportation for side trip. Good hotel for casual travelers who want to be independent. Not necessarily a hotel if you want all the bells and whistles of the fancy all inclusives of Nuevo Vallarta.
Cons: Tried the noon buffet once. Nothing special. Actually so many restaurants nearby it is more fun to try different venues.
Internet could be stronger.
6.7
Jacqueline
Pleasant
family with older children
03-20-2016
Pros: A convenient location
Cons: Comfort of the room - sparse
6.7
Mark
Pleasant
mature couple
03-13-2016
Pros: Did not pay for the all inclusive due to our short stay however, enjoyed our daily breakfasts, hallway views of the bay and easy access to the water/beach.
Cons: Having to get up at 6:30 am to hang a towel to reserve an umbrella was regrettably a missed opportunity for all three days during our stay. Shame those who did reserve seemed to show up at their leisure at anytime throughout the day and time it was not utilized could have been used by other hotel guests.
6.7
Richard
Pleasant
mature couple
02-14-2016
Pros:
Cons: No hair dryer in the room. We received one after the 5th day.
4.6
Allan
Disappointing
mature couple
02-04-2016
Pros: It's on the best beach in Puerto Vallarta
Cons: The rooms are substandard. the beds are hard because the mattresses are actually on a slab of concrete and total of 2 plug ins of which 1 is in the bathroom. Keeping in mind just the room costs $250/night/
4.2
Alfred
Disappointing
mature couple
01-26-2016
Pros: the location
Cons: the room was poorly kept. there was mildew in the bathroom. It appeared dirty. The beds were like rock slabs. the pillows were just hunks of foam rubber in a case. It was really just awful. Luckily we were only there for one night.
7.1
Nancy
Good
mature couple
12-05-2015
Pros: The buffet was fantastic 3 times a day. Definitely pot for all inclusive which includes all food and drinks, including alcohol. Also, the location was the best on the beach. Right next to the new pier and all the action of the Malecon and restaurants. We loved the view and friendly staff.
Cons: This hotel is for families. If you are a couple without children, this is not the hotel for you!! The pools were dominated by the children and it was impossible to use them. Also, the room was horribly in disrepair. There was a huge chunk of tile missing at the bottom of the shower and the water flooded the bathroom. The only English speaking TV channel had 10 year old movies and TV shows. There is no Internet in the room, nor coffee maker, microwave or fridge and no ice machine. Mexican s don't use face ease cloths so plan on bringing your own.
7.9
Peter
Good
solo traveller
11-29-2015
Pros: the Hotel is direct in the beach and very close
to downtown PV there are good bars .
the ocean view is cool you see many nice sunsets ...
Cons: only light beers at the bar
4.2
Nytziagisel
Disappointing
review category group of friends
10-19-2015
Pros: The beach is down stairs and the location is great and the staff was very helpful.
Cons: We saw roaches in our restroom. Repairs/construction, going around the pool all day. Open bar closes at 10pm. Wifi only at lobby. The food tasted like buffet food.
7.9
Jorge
Good
young couple
04-18-2015
Pros: The facilities, food and staff are good for the price they are charging. If you are looking for super fancy this is not the option. nevertheless is a good option for a vacation in Puerto Vallarta.
Cons: Although we got a recently remodeled room still looks a bit old. You can hear all the noise from other rooms.
3.3
Lancej
Poor
young couple
03-16-2015
Pros: I like the fact that they had a room available. But I quickly found out why it was available.
Cons: Upon checking in, the desk person was very nice. He couldn't find my booking but later found it and checked us in. He goes on to tell us that we had the best room in the place. The hotel is outdated, old and not in the best of shape.
The room had the hardest mattress I have ever laid on and the tv did not have cable. It was an old box tv, that I hit my head on multiple times.
But even worse for me was the roaches I found in my room. My girlfriend woke up out of her sleep screaming due to a giant bug crawling on her in the bed.
The shower did not have adequate hot water and I had to go to Walmart to buy face towel.
I know this is not the best written review, but I am disgusted with this place.
Oh how could I forget the fact that this was supposed to be an all inclusive resort. Ok, I will start by saying that I had better drinks at the airport before arriving to the hotel. We checked in an went to have lunch, the food was cold, but edible, I thought it was strange that there was pigeons walking around inside of the dining area. While eating my cold food, the pigeons started flying over my food/table.
Ok I'm done with lunch. I go to try the drinks, I don't know what they were thinking but it was all syrup and not a true drink.
We take a chance to see what they would have for dinner and it was in a different dining area with different food. Saw more pigeons so we left (food didn't look good anyway and kids were playing in the food).
Internet was very spotty and speeds were slow.
Ok I'm sorry, I'm off my rant, but I hope this rating could give you a glimpse of what I went through this weekend.
I would not stay here again!
6.7
Anonymous
Pleasant
mature couple
03-03-2015
Pros: location is great staff very pleasant is kept very clean
Cons: resort needs updating wifi only works in surtine spots of the resort shower was not very good. bed rock hard.
Pros: My friend and I both felt like we got what we paid for. At about $80 per night for the two of us with two beds, we did not expect (or receive) 4 star service. We did get a decent, clean and convenient place to stay in a great location as we wanted to be near Los Muertos. Couldn't get a 2nd key or safe key, but such is life at $80 per night. Didn't eat at restaurant but looked surprisingly good for the price of the rooms. Would definitely stay there again.
Cons:
5.0
John
Fair
solo traveller
01-28-2015
Pros: Close to the ocean and close to downtown
Cons: I asked for a single bed, I also asked for a safe and wasn't provide it one
4.6
Henry
Disappointing
review category group of friends
01-06-2015
Pros: Nothing
Cons: Wifi is only available in lobby. Bed was hard. Pillows don't have much cushion.
5.8
Raphael
Okay
family with older children
12-01-2014
Pros:
Cons: No beach bar servers, cold pools, towel boys and beach security, liked the tips I had given them to set up the lounge chairs and seats, but when it came to a lost towel which was given back to them by a friend, they would not give me my towel card, so on leaving the desk clerk wanted to charge me 250 pesos. I told him what had happened and even called my friend down from his room to confirm what he had done, the clerk told him ok and later when checking out he tried to charge me the 250 pesos, so I went down to the towel boy and security guard and almost forced them to give me back my card, they relented but finally gave me the card. The maid service was not very helpful, my wife had asked for 3 face towels and every day we had to ask her again. Now as for the food we did not eat there, because they serve the same old stuff as they had on previous years we had been there.
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