Krystal Puerto Vallarta

AAA Inspector Rating
8.7
Ave de Las Garzas S/N Zona Hotelera Norte
Puerto Vallarta, JA 48300- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
3.5
Overall
Room3.4
Bath3.3
Public Areas3.9
AAA Inspector Notes
Here you will find a huge beachfront resort, on acres of tropical landscaping, offering standard hotel rooms, beachfront units or ground-level villas with private pools. Smoke free premises. 154 units. 4 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. 2.8 mi (4.5 km) n off Airport Hwy (Mex 200). Ave de Las Garzas S/N Zona Hotelera Norte 48300.
Pool
outdoor.
Parking
on-site (fee).
Dining & Entertainment
4 restaurants, full bar, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, wireless Internet, safes.
Sports & Recreation
hot tub, scuba diving, snorkeling, recreation programs, kids club, playground, exercise room, spa.
Guest Services
valet laundry, room service.
Terms
14 day cancellation notice.

Guest Ratings

OVERALL GUEST SCORE
Pleasant
Based on Ratings from 333 guests
Showing reviews 1 - 5 of 50
1.0
Anonymous
Very Poor
08-11-2017
Pros: The hotel members said there where no more rooms available, and gave me a room that did not look like the picture or description of hotel room. There was not hot water the entire stay. Very disappointed. The hotel staff said this is what you get from bbui
Cons:
3.8
Anonymous
Poor
08-03-2017
Great outdoor garden, and proximity...
Pros: The proximity to the beach. All I had to do was walk a few steps and I was there.
Cons: The pillow and the bed were very hard. They also got my reservation wrong and only had me down for one bed instead of two. We had to wait for them to get an extra bed, but the bed was a very old 1950's roll-out bed that was hard as a rock. If your package is not all-inclusive then things may not be as convenient for you and will have to walk to the near by stores to get what you need. There are no coffee-makers or microwaves in the room, only a very dated small fridge.
7.1
Anonymous
Good
07-15-2017
Good but Not Great
Pros: the Beach,and staff at breakfast
Cons: hotel is in need of updating,a facelift
2.9
Anonymous
Poor
07-13-2017
Not Pleased
Pros:
Cons: Every thing! Old Outdated,broken stuff,windo in bathroom would not close better insulation,mosquitos would go in room though gaps in door frame! Could use free parking!
2.5
Anonymous
Poor
07-12-2017
Poor quality hotel/not impressed
Pros: The beach and pool were about the only good thing at this property.
Cons: I travel a lot for work and for leisure and have gone to Mexico/all inclusive resorts many times. This was by far the worst hotel I have ever booked. First of all, the staff was not welcoming at all when we first arrived. Then we (traveled with my sister for her birthday )had to wait an hour past check in time to finally receive our room which had no lock on the back door and no AC in the bedroom and if you don't like conjoined rooms don't come here we were conjoined by two rooms/villas in both of the rooms that we were in. The food was poor quality and the drinks were weak. We will not be returning.
Showing reviews 1 - 5 of 50