Melia Puerto Vallarta

AAA Inspector Rating
8.7
Paseo de La Marina Sur Lote No. 7
Puerto Vallarta, JA 48354- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
3.4
Overall
Room3.2
Bath3.3
Public Areas3.8
ARATED
AAA Inspector Notes
Inspector Pick (Family friendly): The kids' spa is adorable, where smaller chairs allow the little girls to have manicures and pedicures, just like the adults!
This large resort caters to families. Features include on-site babysitting, a kids club for 5-11 year olds and activities for teens. Ask for bunk bed rooms with child-friendly amenities. Smoke free premises. 318 units. 4-9 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. 3.1 mi (5 km) n off Airport Hwy (Mex 200); in Marina District. Paseo de La Marina Sur Lote No. 7 48354.
Pool
heated outdoor.
Dining & Entertainment
5 restaurants, full bar, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, wireless Internet (fee), safes. Some: coffeemakers.
Sports & Recreation
scuba diving, snorkeling, tennis, recreation programs, kids club, playground, game room, exercise room, spa.
Guest Services
valet laundry, room service.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 86 guests
Showing reviews 1 - 5 of 43
7.0
Verified Hotel Guest
Good
11-17-2017
It would also be nice if the staff stayed aware of chairs that are taken for hours when the user drops a towel walks away to return many hours later. The pluses they have are the staff and well made food and even better made cocktails. The rooms were clean, the refrigerator kept stocked and the bathrooms had great towels. Only one very minor issue is wash cloths;if you use them you will need to request and may or not be replaced after daily service. The food was good. If you stay to the dishes prepared reflecting the local cuisine you will be most satisfied. The seafood buffet was great. The reservation restaurants made dinner with service a great way to end lovely days. All the service was great regardless if at the service restaurants or the buffet. Friendly and efficient best describes every ones efforts. I will mention one of them by name Raul who I believe is the restaurant manager. He did go above and beyond in every interaction. Overall a well spent vacation.
Pros: The staff set the bar high and exceeded it everyday.
Cons: The place needs to be better maintained. The pool needs tiles to be replaced. It would be nice if either of the hot tubs functioned. The beach needs to treated as part of the hotel. The chairs had few cushions and drink service was close to non-existent.
8.0
Ariel
Very Good
Traveling as Couple
11-17-2017
Overall, we enjoyed our stay. The beds were a little hard and I was glad I brought my own pillow. It really bothered us that they wouldn't take no for an answer regarding the membership presentation, especially since we had been traveling since 3am and just wanted to go to our room. They had music playing until pretty late at night that was REALLY loud so we recommend bringing earplugs if you want to go to bed before 11:00.
Pros: The food was amazing! There was always a lot to choose from and the additional restaurants inside that required reservations were romantic. Drinks at the bar were delicious too, especially the adelitas!
Cons: The second we arrived at the hotel, they started trying to force us to sign up for a presentation about becoming a hotel club member. We ended up going and it was a HUGE waste of time. The internet was only available in the lobby unless we paid extra.
9.0
Linda
Wonderful
Group Traveler
11-17-2017
Everyday the maid would forget to replenish towels
Pros: Staff tried very hard to meet our needs
Cons: Did not care for the elevators which were either not working right or did not work. Also the shuttle to book was not clear. Thought it was part of package hotel said we had to book directly
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
11-17-2017
I would say if you renovate the whole resort it would be a four star place. But everything is old and falling apart there.
Pros: The view of the beach and the pool and pool bar were all outstanding. I liked the all inclusive just wish the food was better.
Cons: The restaurants were not the greatest. Wish there was more Mexican food offered. I also wish there were curtains in the room to block the sun during sunrise. I had to wake up every morning at sunrise because their were no actually curtains in the room.
1.0
Donato
Very Poor
11-17-2017
average
Pros: Too far from malecon , below average on food and drinks
Cons: far from malecon
Showing reviews 1 - 5 of 43