Now Amber

AAA Inspector Rating
8.7
Excellent
38 Guest Ratings
David Alfaro Siqueiros No. 164
Puerto Vallarta, JA 48333- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
4.2
Overall
Room4.2
Bath4.1
Public Areas4.4
AAA Inspector Notes
This luxurious, family-oriented resort has an extensive kids club, a teen club and a professional entertainment team. A wide selection of dining options suits all tastes. Rooms are spacious and feature large baloncies with outstanding views. Smoke free premises. 327 units. 8-15 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. Just n of town center; in Zona Hotelera Las Glorias. David Alfaro Siqueiros No. 164 48333.
Pool
heated outdoor.
Parking
valet only.
Dining & Entertainment
5 restaurants, full bar, nightclub, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
sauna, hot tub, steamroom, scuba diving, snorkeling, tennis, recreation programs, kids club, game room, health club, spa.
Guest Services
valet laundry, rental car service, room service.
Terms
14 day cancellation notice.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 38 guests
Showing reviews 1 - 5 of 28
10.0
Reetabrata
Exceptional
Family with Young Children
11-17-2017
Pros: We loved about everything this resort had offered us. Super friendly staff, highly updated and modern facilities, views from the rooms, quality and quantity of food, drinks (bit watered down though but that's expected), as well as the entertainments.
Cons: Watered down drinks and juices, but that's really nitpicking.
3.0
Verified Hotel Guest
Poor
Traveling as Couple
11-17-2017
Pros: Location
Cons: Broken door and dirty bathroom. Urine on the wall. Told management the first day and it did not get addressed at our entire stay. We got treated well most of the time, but not all the time. It seems they are short staff.
9.6
Husam
Exceptional
family with young children
08-14-2017
Great hotel, friendly staff ,...
Pros: The hotel is clean and big. The staff is friendly. The room was clean and modern. Many pools , for adults and kids. The beach was clean and the ocean water warm but murky. The town is 10 minutes away.
Cons: The food and drinks were horrible. The first night we arrived , we tried ( 9 people int the group ) Castaways seafood restaurant and it was not that great. I did not like the fish so I ordered the rib eye and it was not seasoned or cooked properly. Most of us had to return the plates back so we can order other things from the menu. I ordered a Mojito and when i got it I thought i was given a glass of water ! I asked the waiter if i was given someone else's drink but he told me that the drink is fine and this is how they make drinks for Americans because we don't like them strong ! From that point on I just ordered shots of Hornitos tequila or just Hornitos with a splash of lemon juice. The next day , we tried the Mexican place , downstairs, and their food was almost uneatable. I was frustrated with what I got , so I ordered chicken tacos to keep it simple. I got three dry (probably microwaved chicken ) tacos with nothing in them. Did not even try the Japanese or the Italian place next door because if you cannot have decent Mexican food in Mexico , why even bother with Japanese or Italian . We left the hotel and went to some local Mexican restaurants and had great Mexican seafood/pastor. P.S: - The staff at the restaurants and the buffet were friendly and very helpful. - The buffet was the best thing they had at the hotel. We just ate their the whole time.
7.9
Brandi
Good
review category group of friends
08-07-2017
Good
Pros:
Cons:
8.8
Jim
Excellent
young couple
06-13-2017
Fabulous
Pros:
Cons:
Showing reviews 1 - 5 of 28