Now Amber

AAA Inspector Rating
8.7
Excellent
22 Guest Ratings
David Alfaro Siqueiros No. 164
Puerto Vallarta, JA 48333- Map It
Photos
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AAA Inspector Notes
This luxurious, family-oriented resort has an extensive kids club, a teen club and a professional entertainment team. A wide selection of dining options suits all tastes. Rooms are spacious and feature large baloncies with outstanding views. Smoke free premises. 327 units. 8-15 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. Just n of town center; in Zona Hotelera Las Glorias. David Alfaro Siqueiros No. 164 48333.
Pool
heated outdoor.
Parking
valet only.
Dining & Entertainment
5 restaurants, full bar, nightclub, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
sauna, hot tub, steamroom, scuba diving, snorkeling, tennis, recreation programs, kids club, game room, health club, spa.
Guest Services
valet laundry, rental car service, room service.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 22 guests
Showing reviews 1 - 5 of 15
7.1
Linda
Good
family with young children
08-29-2016
Pros: I loved the swim-out pool off of our room. It was super convenient with our son. The rooms were clean & were well appointed. We liked that the hotel was close to the malecon (about 75 pesos to the top of it) and we were well situated for day trips out to other towns like Sayulita & Mismayola.
Cons: The staff gave us no information upon arrival, not where the restaurants were located/dress code, pool info, nothing. It was here is your room key & off you go. That was pretty much the overarching sentiment by staff. There were a couple of staff who were willing to go the extra mile, but for the most part it seemed as if they were focused on selling time shares. We requested a late check-out & they wanted to charge us per hour *we only wanted to check out at 1pm & the hotel policy is 12* I was a little annoyed at that after having received the bleh customer service* -- perhaps I'm just not cut out for an all inclusive. You could only order drinks at the bar itself and the room service menu was really limited. If I did it again I probably wouldn't go back, but explore other options.
9.6
Anonymous
Exceptional
family with older children
07-17-2016
Pros: Beautiful resort, almost all rooms with ocean views that were spacious and well appointed. Good dining choices especially Japanese and French restaurants. The staff was wonderfully attentive and enthusiastic.
Cons: They can only book 3 adults in each room despite 2 double beds. As a mom with 3 daughters over age 12, we had to book 2 rooms.
7.1
Kristen
Good
family with older children
06-26-2016
Pros: Staff during the stay was amazing and always attentive. Beach and pool area is kept clean! Rooms are always beautiful and comfortable.
Cons: Restaurants are decent but not fabulous. Check out took two hours hours due to some erroneous 6000 pesos charge no one could figure out. Missed our flight and they offered us no deal when we had to stay an additional two nights. I'd never stay here again because of it.
9.6
Bigsteveo
Exceptional
family with young children
06-21-2016
Pros: The rooms were nice, the food was great, and the drinks were plentiful.
Cons: The beach was not very good, and was covered with vendors.
10.0
Priyesh
Exceptional
family with young children
06-06-2016
Pros:
Cons: Food could have been spicier and more flavorful. But overall very good experience.
Showing reviews 1 - 5 of 15