Guests at this contemporary, adult-oriented, all-inclusive resort will enjoy the luxurious amenities. In addition, you'll have full access to facilities at the adjoining Now Amber property. For a special treat, book one of the rooms with a private hot tub on your balcony.
Smoke free premises. 271 units. 8-15 stories, interior corridors. Accessibility (Call).
sauna, hot tub, steamroom, scuba diving, snorkeling, tennis, recreation programs, health club, spa.
valet laundry, rental car service, room service.
age restrictions may apply.
OVERALL GUEST SCORE
Based on Ratings from 12 guests
Showing reviews 1 - 5 of 13
Pros: Entertainment staff(table tennis) saved my trip. Thank you LUcas and Jairo. I literally stayed 1 extra week because of ping pong. Because of Lucas this place got my extra $3k
French restaurant is well managed. Thank you Alberto. Buffet is good quality for breakfast or lunch.
Cons: 2 restaurants for adults only. WI-FI is slow. Only one place(French restaurant) had my scotch.
Pros: The amenities and activities
Cons: Lunch was poor.
Dinner choice were decent not great.
family with older children
Pros: Pool staff and restaurants were great.
Cons: This was our 3rd visit to property & we decided to splurge and get 2 rooms in the preferred building. One room was 2 double beds for our adult children only to be told that those rooms weren't guaranteed even though the booking confirmation said otherwise. The kids had to share a bed the first night and, thankfully, we were able to move them to a 2 bed room the 2nd night. I had high expectations for the preferred building as we've had great experiences in the traditional towers. Sadly our expectations were not met; the daily room clean up service was non-existent and the 'upgraded' alcohol was underwhelming ... only had the same 4 wines to choose from throughout the property and they were decent but not great. We were constantly approached to purchase things like the timeshare presentation, wine bottles, very expensive spa packages, and non included wine and beer at the restaurants ... this took some of the fun and relaxation away. I would not recommend upgrading to the preferred tower as it is not worth the added cost!
Pros: Loved the staff and our room was amazing!!
Cons: The beach. Constantly harassed by vendors. And no Dr Pepper.
Pros: All our Preferred Club bartenders were exceptional. Especially Benny. Food was very good. We also had great weather during the rainy season.
Cons: Sliding glass doors didn't lock. Shower leaked water outside the shower.
ATM machine was a major rip off. ($28) in fees to withdraw $200 US).
Resort announced us as Honeymooners, not as Happy Anniversary.
Pros: The staff is amazing and the food is great.
Options for places to eat and things to do are fantastic and its right on the beach.
review category group of friends
Pros: Everyone was extremely friendly and polite.
Pros: Rooms are very nice. Food was very good. Most of the service was excellent.
Cons: Lack of "quiet" pool area outside. Pillows are lumpy.
Pros: The staff were all fabulous except for one bartender at the lobby bar. The rest of them were just incredible. We did tip all of them but they were not necessarily looking for tips.
Cons: The food was really awful. The breakfast was the best food they had. The breakfast quesadillas were good and the French onion soup and salads at the Bordeaux restaurant were good. I know I'm picky on food but I knew doing all inclusive I would sacrifice amazing food but the food was way worse than I thought. Room Service was beyond awful it wasn't the taste. The food wasn't edible. I'm
Not sure what they served us was even real food. I'm not being crazy when I say it felt like the play food from Fischer Price's kitchenette for children. It was beyond. We tried a few different items and got one bite of Everythjng. Even the French fries were messed up. The fries at the pool side grill were better and edible but seriously the room service was absolutely awful and really made the trip a disappointment. The other food at the restaurants did not make up for it really so I most likely would not be back. Like I said, I didn't expect t to be fabulous. But the room service was so poor and I think everything was melted plastic and then the seafood restaurant didn't even have fresh salsa. Their pico was made with cucumber instead of jalapeño. Anyways. Enough about that but it just didn't outweigh the awful room service enough for me to want to go back! The beach was rocky! But no seaweed. And rough in May 2016. So you may prefer that kind of beach or not ! I hate seaweed !
Pros: Everything was amazing. From the time we checked in, to the time we checked out.
family with young children
Pros: Most of facility and food was very good.
Cons: Did not receive the room I paid for - Staff at hotel and booking.com was zero help in getting issues resolved. Traveling with my daughter and hotel booked us into a room with one bed - then down-graded the room with no decrease in price - because I needed a room with 2 beds. Will not go back to the resort, will not book through this website in the future.
Pros: Great reception with champagne! Wonderful staff and beautiful views.
Cons: The flush for the toilet did not work. Shame for a 5 star hotel. Also my room was only ready at 3:40pm check-in is a 3:00pm. After a 10 hour flight to sit and wait was not too fun. When I got there room floor was still wet.
Pros: I have traveled all over the world. Never have been treated so well. Everyone we dealt with was amazing. The food was great, from the buffets to the restaurants. This was a fabulous vacation from start to finish!