Secrets St. James Montego Bay

AAA Inspector Rating
8.7
Wonderful
104 Guest Ratings
PO Box 6971 Freeport
Montego Bay, JAM - Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
4.7
Overall
Room4.7
Bath4.5
Public Areas5.0
ARATED
AAA Inspector Notes
This all-inclusive, adult-oriented resort features well-appointed suites—each with a small living area and large soaker tub—along with gourmet dining options and spectacular evening entertainment. Preferred club guests have many extra amenities to enjoy such as their own pool and breakfast room. Smoke free premises. 350 units. 4-5 stories, exterior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Contemporary Resort Hotel
Location
Oceanfront. 2 mi (3.2 km) sw of Hip Strip; 4.2 mi (6.7 km) sw of airport. Near Freeport cruise ship docks. Lot A59 Freeport (PO Box 6971 Freeport).
Pool
outdoor, heated outdoor.
Parking
on-site and valet.
Dining & Entertainment
9 restaurants, full bar, nightclub, entertainment.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet, safes.
Sports & Recreation
sauna, hot tub, steamroom, self-propelled boats, boat dock, fishing, scuba diving, snorkeling, tennis, recreation programs, bicycles, game room, lawn sports, health club, spa.
Guest Services
valet laundry, room service.
Terms
2-3 night minimum stay - seasonal, 14 day cancellation notice.

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 104 guests
Showing reviews 1 - 5 of 50
1.0
Verified Hotel Guest
Very Poor
Traveling as Couple
11-17-2017
Pros: Nothing. I've been to a lot of these resorts and nothing about this one stood out from any others except a high price, bug infestation and a very rude front desk.
Cons: Our room was infested with bugs. We woke up with them all over our face, in our hair and all over everything else. After the staff was very rude & refused to do our laundry to remove the bugs, they moved us to a room with a worse view and more bugs.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
11-17-2017
Pros: The grounds are beautiful and the bartenders are funny and entertaining. They make you laugh and want to come back to visit them!
Cons: The ony thing I did not like is there should be micro-waves in the rooms because room service food was always lukewarm.
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
11-17-2017
Pros: Everyone there is very nice and attentive to my needs. I enjoyed my time there in Secret St. James and I will definitely return there. I love the ocean view from my balcony. It was an awesome view that I can never forget. I love the people there.
Cons:
9.6
Mats
Exceptional
young couple
11-08-2017
Secrets! A secret you're willing...
Pros: It's always difficult to rate your stay though it's always up to what you compere with! Perfect location, nice beaches. Excellent breakfast.There were 4 areas with four pools with different activities. If you want party and action you could have that and you could also choose a nice, calm and quiet area for your sunbathing. A good variation of restaurants with excellent menus. Excellent cocktails at the, I think it was, 7 bars. Nice rooms with a stunning sea view. We will definitely choose a Secrets hotel again!
Cons: The Hard Rock Café was a part of the Hotel and they were too noisy, in fact a bit of a problem! We were not the only ones who had that problem! If the hotel have noisy activities, it is very important to get this information before you book!! The food wasn't up to standard except the excellent breakfast. To dark in the Italian restaurant, couldn't see what you were eating. We had access to the Preferred Club, wasn't worth the money!!
7.5
Anonymous
Good
young couple
11-07-2017
Luna de miel
Pros: La comida
Cons: Que no respetaran el early check in
Showing reviews 1 - 5 of 50