Secrets Wild Orchid Montego Bay Jamaica

AAA Inspector Rating
8.7
Excellent
88 Guest Ratings
Sunset Dr, Montego Freeport
Montego Bay, JAM - Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
4.6
Overall
Room4.5
Bath4.4
Public Areas4.8
ARATED
AAA Inspector Notes
This all-inclusive, adult-oriented resort features well-appointed suites—each with a small living area and large soaker tub—along with gourmet dining options and spectacular evening entertainment. Preferred club guests have many extra amenities to enjoy, such as their own pool and breakfast room. Smoke free premises. 350 units. 4-5 stories, exterior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Contemporary Resort Hotel
Location
Oceanfront. 2 mi (3.2 km) sw of Hip Strip; 4.2 mi (6.7 km) sw of airport. Near Freeport cruise ship docks. Sunset Dr, Montego Freeport (PO Box 6971 Freeport).
Pool
outdoor, heated outdoor.
Parking
on-site and valet.
Dining & Entertainment
9 restaurants, full bar, nightclub, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet, safes.
Sports & Recreation
sauna, hot tub, steamroom, cabanas, self-propelled boats, boat dock, fishing, scuba diving, snorkeling, tennis, recreation programs, bicycles, game room, lawn sports, health club, spa.
Guest Services
valet laundry, airport transportation, room service.
Terms
2-3 night minimum stay - seasonal, 7 day cancellation notice-fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 88 guests
Showing reviews 1 - 5 of 50
2.0
Anonymous
Poor
07-21-2017
Pros: The preferred beach and pool were the highlight of the trip. This area was quiet compared to the regular pool area and there were plenty of beach chairs to choose from.
Cons: The service at this hotel needs to be improved greatly. They lost our reservation that was already paid in full and the staff made promises to make up for this error that were not fulfilled. Very disappointing and because of this I will not be returning.
7.0
Anonymous
Good
07-21-2017
Pros: The grounds and hotel were beautiful. Perfect view of ocean and mountain sides. Staff was friendly. Room sevice was quick and efficient. Good night life.
Cons: Food was only tolerable. Breakfast was the best part of the meal. I had food poisoning the first night from what I ate from the lunch buffet. The last day I found a slug I'm my food.
4.0
Anonymous
Disappointing
07-21-2017
Pros: Good location, all rooms with ocean view.
Cons: Bathroom opens up into the room with no wall or door. Beach is very small, and its impossible to get a seat. Staff is nice at first, but becomes very rude if you ask for anything extra, like another table. Very slow service everywhere. Food is pretty bad.
9.6
Anonymous
Exceptional
02-18-2016
Amazing get-away
Pros: Amazing lobster. More than faircomps when they had to change our room type. No kids. Friendliness of staff that went above and beyond. Musical entertainment.
Cons: Scrambled eggs poor, and service at Mexican restaurant very slow. Pressure to sign up for things. Coffee mugs disappeared and did not reappear until final days.
6.7
Anonymous
Pleasant
02-16-2016
Not worth the money
Pros: Beautiful views! Very convenient beach access Spa was very good
Cons: Inconsistent staff friendliness Long check in process Food just average
Showing reviews 1 - 5 of 50