Hotel RIU Palace Tropical Bay

AAA Inspector Rating
Norman Manley Blvd
Negril, JAM - Map It
AAA Inspector Rating Details (scale 1-5)
3.4
Overall
Room3.3
Bath3.1
Public Areas3.9
AAA Inspector Notes
This all-inclusive hotel features a grand Colonial-style lobby and a good range of dining options. Well-appointed rooms have bathrooms featuring vanities with two sinks. Smoke free premises. 416 units. 3 stories (no elevator), exterior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. 4.2 mi (6.7 km) n of Negril; 48.3 mi (77 km) w of Montego Bay. Norman Manley Blvd.
Pool
outdoor.
Dining & Entertainment
5 restaurants, full bar, entertainment.
Room Amenities
refrigerators, coffeemakers, wireless Internet, safes.
Sports & Recreation
sauna, hot tub, motor boats, self-propelled boats, scuba diving, snorkeling, tennis, recreation programs, playground, exercise room, spa.
Guest Services
valet laundry, room service.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Pleasant
Based on Ratings from 3 guests
Showing reviews 1 - 3 of 3
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
04-13-2018
Pros: the rooms were very comfortable, nice bathroom, bar in every room and didn't charge for the safe. people were very nice and friendly and tried hard to ensure everyone had a good time. it is a quaint resort which makes it very relaxing.
Cons: rained almost everyday, weather was good only in the morning so you needed to grab the beach time while you could.
1.0
Miriam
Very Poor
Family with Young Children
04-13-2018
Pros: The location is far from airport .. But it has a decent beach. Poor quality and extremely old rooms/hotel.. Rude service. Worst expierence ever !!!!!
Cons: Rooms were horrible.. Linens were extremely old , beds are bricks, tub tub from my room was dirty with dead insects when we got there. Air conditioning does not work, housekeeping take a minimum of 3 hours to 48 respond to your request. DONT GO..
10.0
Robert
Exceptional
04-13-2018
Pros: The staff was the friendliest we have ever dealt with. Most anything you want with a thank you.
Cons: Out of hotels control, but a lot of vendors and dealers walking the beach offering goods past the secured areas
Showing reviews 1 - 3 of 3