Hilton Rose Hall Resort & Spa

AAA Inspector Rating
8.7
Excellent
202 Guest Ratings
Rose Hall, Montego Bay
Rose Hall, JAM - Map It
Members save 5% or more and earn Honors points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.4
Overall
Room3.0
Bath3.2
Public Areas4.2
ARATED
AAA Inspector Notes
Inspector Pick (Family friendly): I'm pretty sure your kids will go a little wild when they run along the rope bridge to the fabulous water park, not to mention at the tattoo stand.
This all-inclusive, service-minded hotel has lovely grounds and a large stylish lobby. Some of the modern, attractive rooms are a little snug, but have soft, cozy bedding and large LCD TVs. All rooms have a balcony or patio. The grounds include a lazy floating river and a water park with a waterslide, but there is also a pool area more suited to adults. A gorgeous beach runs along the front of the hotel, and a huge beach is off to the side. Meets AAA guest room security requirements. Smoke free premises. 489 units. 7 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. 9.7 mi (15.5 km) e on Hwy A1; 7.7 mi (12.3 km) e of airport. Rose Hall, Montego Bay (PO Box 9, MONTEGO BAY).
AAA Benefit
Members save 5% or more and earn Honors points when booking AAA rates!
Pool
outdoor.
Dining & Entertainment
7 restaurants, full bar, nightclub, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet, safes.
Sports & Recreation
hot tub, cabanas, motor boats, self-propelled boats, boat dock, scuba diving, snorkeling, regulation golf, tennis, recreation programs, kids club, playground, game room, lawn sports, trails, exercise room, spa.
Guest Services
valet laundry, room service, child care, area transportation-Shoppes of Rose Hall.
Terms
check-in 4 pm, 1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 202 guests
Showing reviews 1 - 5 of 50
5.0
Verified Hotel Guest
Fair
Traveling as Couple
10-20-2017
Pros: The food was amazing
Cons: The location was too far from any attrations. This hotel isn't really catered for a family vacation but more for a business trip. Also the alcohol was horrible. I know it's an all inclusive but they have the worst selection I've ever had.
9.0
Verified Hotel Guest
Wonderful
Family with Teens
10-20-2017
Pros: The staff was friendly and very helpful.
Cons:
7.0
Verified Hotel Guest
Good
Traveling as Couple
10-20-2017
Pros: The place is amazing
Cons: The staff is kinda weird. Many instances of inattentiveness, but don't get me wrong they're very friendly and nice just spaced out. Also could be ageist as we were quite young looking. Older guests dont seem to have a problem.
9.0
Elaine
Wonderful
Family with Teens
10-20-2017
Pros: Lot of good food and very friendly bellmen in all inclusive package. Only wish tour of city was offered instead of all of the food and drinks.
Cons: The hotel concierge staff is not very helpful and one of the women was simply rude, for while trying to understand simple question she made a phone call as I was in middle of asking her to explain.
10.0
Nhat
Exceptional
Traveling as Couple
10-20-2017
Pros: Pool and entertainment
Cons: Staff needs to be more polite
Showing reviews 1 - 5 of 50