Hyatt Ziva Rose Hall

AAA Inspector Rating
8.7
Wonderful
199 Guest Ratings
1 Rose Hall Rd
Rose Hall, - Map It
Members save 10% and earn Hyatt Gold Passport® points when booking AAA rates!
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AAA Inspector Notes
Rooms and suites have either an upscale classic décor or a completely modern sleek design at this luxurious, sprawling all-inclusive resort. The pool is a beauty and at night is particularly inviting. There are several categories to choose, including club and butler services as well as some swim-up suites. The huge bouncy castle is something kids are going to love. Meets AAA guest room security requirements. Smoke free premises. 387 units. 5 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. 6 mi (10 km) e of airport. 1 Rose Hall Rd (1 Rose Hall Rd, Half Moon PO).
AAA Benefit
Members save 10% and earn Hyatt Gold Passport® points when booking AAA rates!
Pool
outdoor.
Dining & Entertainment
8 restaurants, full bar, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
sauna, hot tub, steamroom, cabanas, self-propelled boats, snorkeling, tennis, recreation programs, kids club, playground, game room, lawn sports, trails, health club, spa.
Guest Services
valet laundry, airport transportation, room service, area transportation-The Shoppes of Rose Hall.

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 199 guests
Showing reviews 1 - 5 of 50
10.0
Vanessa
Exceptional
young couple
09-20-2016
Pros: Extremely beautiful and all the people in the resort was 5 stars!
Cons:
10.0
Jackie
Exceptional
review category group of friends
09-19-2016
Pros: Everything was great! From the moment we met Clive at the receiving welcome center at the airport until we met Bryan, who took us shopping as well as provided us with a personal tour of Montego Bay. He was awesome! The hotel staff was consistently attentive and friendly throughout our trip. Our vacation was truly worry free. The evening entertainment was delightful, the food delicious, the room was clean and very comfortable especially the bed. We had one small incident with a rank smell coming from our bathroom, upon calling room service, they sent someone immediately. After the gentleman finished working, we were rid of the problem completely. Simply put, our vacation was amazing!
Cons: The trip was too short.
7.9
Robert
Good
family with young children
09-15-2016
Pros: Extremely friendly staff.
Cons: Our bathroom could have used a deep bleach cleaning. The lunch and snack options could have been better.
10.0
Amanda
Exceptional
solo traveller
09-08-2016
Pros: The overall personal attentiveness without any negative attitude. Everyone was authentically pleasent.The ammenties and grounds were all to die for.
Cons: Property was too dark at night so didn't feel safe walking to night time activities as a solo traveler
7.9
Simone
Good
young couple
09-06-2016
Pros: The Restaurants were fabulous and the property was beautiful.
Cons: This is my third time at the Hyatt and I had a very unfortunate event. When I went to check in the guy at the front desk told me the machine wasnt working amd he had to run the card manually around the back. When I got home I found out that I was charged for the accommodation $680, in addition to another $830. When I called the hotel to ask what the $800 was for, after a lengthy investigation I was told it was a hold for incidentals...Who the heck holds incidentals without telling the guests? Which hotel in the world holds incidental charges that amounts to more than the accommodation charges? Did they expect me to steal the bed? Is this response a cover up for fraudulent activities being carried out by staff? This incident spoiled a very good weekend for me!
Showing reviews 1 - 5 of 50