Hilton Garden Inn

AAA Inspector Rating
8.7
520 Minnesota Ave
Kansas City, KS 66101- Map It
Members save up to 10% and earn HHonors™ points when booking AAA rates!
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AAA Inspector Notes
Rooms are well-equipped for business travelers with large desks and comfortable, soft seating. The lobby is open and airy with a nice restaurant. Smoke free premises. 147 units. 6 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-70 exit 423C (Minnesota Ave) westbound, 0.3 mi w; exit 423A (5th St) eastbound, 0.6 mi n, then just w. 520 Minnesota Ave 66101.
AAA Benefit
Members save up to 10% and earn HHonors™ points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, pay movies, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry.
Terms
1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 66 guests
Showing reviews 1 - 5 of 50
7.5
Megan
Good
family with young children
09-20-2016
Pros: Great friendly staff, super clean and great location. Breakfast was fantastic - especially the servers were so wonderful.
Cons: The shower didn't get beyond luke warm and the toilet took about 10 minutes to refresh after a flush before another person could use it.
6.7
Bruce
Pleasant
review category group of friends
09-20-2016
Pros:
Cons: Location does not have much around it. Located in a business/office district.
8.3
Jason
Very Good
solo traveller
09-19-2016
Pros: Clean rooms. Friendly staff. Courtesy shuttle can take you into downtown. Car park right behind hotel
Cons: No complaints
3.8
Anonymous
Poor
solo traveller
09-16-2016
Pros: There was an issue with the bathroom and counters not being clean when I got to my room, the housekeeping manager came back to work, as she just left for the day, to personally aologize and change rooms for me.
Cons: The woman at the counter checking guess in was flustered and could not explain herself clearly. There was a lot of trouble checking me in, and also while standing to the side, I observed that each person who she interacted with got upset and left with an agitated look. My hotel room was dirty, there was a squished berry on the floor, the toilet seat was not clean and there was booger-like junk and water spots in the shower. The countertops in the room also had water glass stains that had not been wiped down cleanly. I called the guest services and after 2 minutes of the line ringing I get an answer. The manager came to my room and decided it was not clean and switched me rooms. The booking.com page said it was less than a mile from downtown, but I learned that downtown was over 4 miles away. I was traveling by bicycle and I purposely chose this hotel because I saw it was "Downtown" First it was in a bad neighborhood where as soon as I stepped outside the door of the hotel I was greeted by being cat called by a man walking acrss the street. I did not feel comfortable as a solo young woman traveler in the neighborhood, while walking back to the hotel I got confronted by another set of men. All in all it was a terrible experience. I paid for two nights, but I checked out the next morning and nobody asked me why I was leaving a day early.
6.3
Jill
Pleasant
solo traveller
09-01-2016
Pros: It is in a great location!! The staff is beyond excellent!
Cons: It is overpriced. The closet door was broke and that is where the mirror is. I couldn't use one side. The hairdryer was messed up. Phone didn't work. I mentioned that to the staff several times with no response. I didn't know I was sleeping on a Sleep Number bed until I left. I wanted to see what I had been sleeping on because it was so hot. It had wool like stuff on top of the mattress.It would have been nice to know I could have adjusted the settings for firmness. I could never get a happy medium with the room temp. Location was great except someone messed with my vehicle. I am positive my alarm went off but I wasn't told about it! The room was small. I ordered room service and it was terrible. I didn't know anyone could mess up a turkey club sandwich and Mac n Cheese but they did. Pickles were great! This really needs to be a two star hotel for the price and everything that was wrong. The bathtub looked like it could be replaced. I was disappointed. Especially when I found out about my vehicle. The workers sit and smoke outside where parking is. I wasn't a fan of that. I will say, the front desk staff service and the room service girl were EXCELLENT!! The location is the best part of this place. Beware due to people messing with your vehicle. Security wasn't good obviously!!
Showing reviews 1 - 5 of 50