This is a truly unique hotel converted from a Victorian-era factory. Both the hotel and conference center house historic displays with artifacts from the factory's time period. The lobby has an assorted collection of comfortable chairs to sink into, but enough distance between them to provide some privacy. The Victorian-style décor is carried into the guest rooms, but they also have modern amenities, like a flat-screen TV.
Smoke free premises. 115 efficiencies. 4 stories, interior corridors. Bath: shower only. Accessibility (Call).
Pros: Liked just about everything! Good breakfast and staff. Old town quite interesting.
Cons: Toilet didn't always flush properly and the air conditioner was noisy (which kept out other noises though)
10.0
Valdenia
Exceptional
young couple
09-15-2016
Pros: Facilities
Cons: Elevators were slow.
8.8
Anonymous
Excellent
solo traveller
09-08-2016
Pros: Helpful staff, clean and comfortable room.
Cons:
10.0
Giles
Exceptional
solo traveller
08-24-2016
Pros: I enjoyed the location,so much you can do within walking distance.
Cons:
9.6
Tim
Exceptional
young couple
08-20-2016
Pros: Great deal in a great location for a hotel with kitchenette.
Cons: Breakfast too expensive
10.0
Sean
Exceptional
family with older children
08-18-2016
Pros: Location and price and very nice
Cons: Nothing
10.0
Christopher
Exceptional
solo traveller
08-14-2016
Pros: Love the hotel, room, location and the staff.
Cons: Nothing
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
07-18-2016
Pros: Beautiful lobby and friendly staff
Cons:
9.2
Troy
Wonderful
mature couple
07-09-2016
Pros: The location and lobby area
Cons: Nothing really
10.0
Steve
Exceptional
mature couple
07-05-2016
Pros: We really enjoyed the room decor and it was very comfortable and clean
Cons: The cooling system was annoying at night and Was very loud when it came on. That would be my only complaint
9.2
Linda
Wonderful
family with older children
06-24-2016
Pros: 2nd stay here. Love it. Couldn't find any more friendly and helpful desk staff. They are awesome. Rooms large. Hotel very clean. Love the history
Cons: Hot tub would make this hotel perfect :)
8.8
Chuck
Excellent
mature couple
06-23-2016
Pros: Good breakfast.
Cons: Breakfast staff were very friendly, but a little disorganized on waitng tables.
10.0
Thomas
Exceptional
mature couple
06-19-2016
Pros: The bed was outstanding, the bathroom was really good and the room was quiet
Cons:
9.6
Anonymous
Exceptional
mature couple
05-31-2016
Pros: The room was beautiful and facilities top notch.
Cons:
10.0
Troy
Exceptional
mature couple
05-30-2016
Pros: Great location in the center of Old Town activities. We could easily walk anywhere. Very friendly front desk staff. Loved the decor, Victorian styling with modern amenities. VERY large room and bathroom, even with a medium sized fridge, a kitchen sink, and 2 burner stove! Very comfortable king sized bed. Even the wing-backed chair in the room was comfy! We will definitely stay here the next time we are in town.
Cons:
10.0
Lynn
Exceptional
mature couple
05-29-2016
Pros: Beautiful clean cordial
Cons: All great
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
05-01-2016
Pros: This hotel has a lot of character with it once being a tool factory. They have done a great job of using some of the original walls and placing some of the items from the factory around the hotel.
Cons: The price use to include breakfast which it no longer does. It also included a drink in the evening with a piano bar.
10.0
Andrew
Exceptional
young couple
04-24-2016
Pros: Me and my wife love the comfort of the rooms.. they feel so much bigger with the high ceilings.. had a room with a great view of old town..
Cons: Breakfast seems to be a bit expensive for the lack of quality but ok.. also noticed some grout and tiles cracked and coming off the floor in the bathroom in a few places..could not adjust the shower head either.. only stays in one place..
9.6
Victoria
Exceptional
young couple
03-13-2016
Pros: The location was nice. The rooms are up to date and comfortable as well.
Cons:
10.0
Chris
Exceptional
solo traveller
03-06-2016
Pros: Great location and hotel
Cons: Nothing
10.0
Suzann
Exceptional
young couple
03-01-2016
Pros: An overall great experience!! We were there for Aunt Lori's 50th birthday party and were able to just walk right across the street to the River City Brewery! Super comfy bed, huge clean bathroom, kitchenette with everything you need, and a beautiful large window to look out on old town! Felt unique and historical!! Would recommend over and over again!
Cons:
9.6
Dr
Exceptional
solo traveller
02-28-2016
Pros:
Cons: This was a wonderful experience....the only small issue was breakfast one morning....the wait staff were inattentive and I had to keep getting my own coffee.....they did not explain the operation....they were not on par with the rest of the outstanding staff at the facility.
10.0
Susie
Exceptional
mature couple
02-24-2016
Pros: The overall experience was incredible. The hotel and our room was clean. Easy to get to. Liked having a parking garage. Staff were incredibly helpful and polite.
Cons: Nothing
7.9
Tom
Good
mature couple
02-18-2016
Pros: all very nice.
Cons: it was valentines day and maybe busy but not that many ppl the breakfast buffet ran low and was less than i expected
some noise from clubs at night but the HVAC fan drowned thatnout
10.0
Tammy
Exceptional
review category group of friends
02-16-2016
Pros: The hotel was quiet, clean and very nice. We thought the accommodation's and price were perfect. We will definitely be back.
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
02-03-2016
Pros:
Cons: The parking garage area could definitely have been cleaner. It didn't seem like it got cleaned up often enough, there was a fair amount of trash.
7.1
Ian
Good
solo traveller
02-02-2016
Pros:
Cons: The air handler unit was extremely loud in my room. When it kicked on at night it would wake me up and this seemed to happen every 15-30 minutes. Also, the temperature regulation in the shower was not good. I either had scalding hot or freezing cold, no middle ground.
8.8
Mark
Excellent
solo traveller
02-01-2016
Pros: I like the location and the history behind the hotel
Cons:
7.9
Anonymous
Good
solo traveller
01-19-2016
Pros: Very nice accommodations & friendly staff.
Cons: The A/C in my room was a bit noisy.
5.0
Debbie
Fair
solo traveller
01-16-2016
Pros: clean- cute and comfortable.
Cons: Reserved a king size bed and received a queen size bed instead and it was also very lumpy and uncomfortable!
10.0
Norm
Exceptional
mature couple
12-27-2015
Pros: Love this hotel. Location awesome, staff was amazing.
Cons: Nothing.
10.0
Mark
Exceptional
Traveling as Couple
12-01-2015
Pros: The hotel was excellent
Cons: No
8.8
Anonymous
Excellent
young couple
11-21-2015
Pros: Room was well equipped and very comfortable.
Cons: Barman didn't know how to make classic cocktails, however he was friendly and tried hard. There was no milk for coffee in room or reception, only odd flavoured creamers.
9.2
John
Wonderful
mature couple
09-11-2015
Pros: Location; helpful and friendly staff; nice, large bathroom; convenient and free parking
Cons: Bed could have been mre comfortable; room got warm during the night
10.0
Debra
Exceptional
mature couple
09-09-2015
Pros: It is a beautiful old hotel, and it is located close to shops, restaurants and attractions. We would definitely stay here again.
Cons:
10.0
Keeley
Exceptional
mature couple
09-02-2015
Pros: Fantastic cold air, wonderful bed and linens, TALL ceiling made it feel very spacious, quiet and what we really like.....pull the curtains and the room was pitch black! Pitch black, quiet, cold, comfy bed....doesn't get any better
Cons: Honestly not a single complaint. The staff was outstanding, the location is literally ground zero to everything available in Old Town.
7.5
Brent
Good
mature couple
08-11-2015
Pros: Beautiful facility.
Cons: Room was extremely noisy from street traffic and pedestrians late into the night. We had requested a quiet room!! Breakfast was way too expensive considering most hotels have a complementary breakfast.
9.6
Donald
Exceptional
mature couple
08-05-2015
Pros: Location-- It was in OldTown
Cons:
9.2
Tim
Wonderful
mature couple
08-04-2015
Pros:
Cons: Did not realize, as 2 other couples, that breakfast was addition fee
7.5
Michelle
Good
mature couple
08-04-2015
Pros: Jacuzzi suite was great. We were given this accommodation after our air conditioning was not working after an evening of room temperature of 77 degrees.
Cons:
10.0
Leslie
Exceptional
family with older children
08-04-2015
Pros: Everything! From the staff to the exit fabulous. Where's the we appreciate you more than we can say option?
Cons:
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
08-03-2015
Pros: Very charming - friendly and helpful staff.
Cons:
10.0
Virginia
Exceptional
mature couple
08-01-2015
Pros: The ambiance, hotel design, decor and the staff were outstanding!!
Cons: Na
10.0
Carolyn
Exceptional
mature couple
07-29-2015
Pros: This is a wonderful hotel with lots of personality in a charming neighborhood. My husband and I could only stay overnight and we hope that we pass this way again soon and will be able to stay longer. Everyone on staff was very friendly and helpful!
Cons:
10.0
Carol
Exceptional
mature couple
07-27-2015
Pros: The hotel had was beautiful, comfortable and centrally located. I would definitely stay here again!!
Cons:
10.0
Jane
Exceptional
family with older children
06-30-2015
Pros: Staff was courteous and helped make our stay very pleasant. They were also knowledgeable about surrounding attractions and places to eat.
Cons:
8.3
Steve
Very Good
solo traveller
05-31-2015
Pros: very nice, great location.
Cons:
10.0
David
Exceptional
solo traveller
04-07-2015
Pros:
Cons: I checked out on the morning of Sunday the 5th, but was charged for that night.
10.0
Christine
Exceptional
young couple
03-15-2015
Pros: Everything!
Cons:
8.3
Daniel
Very Good
solo traveller
02-07-2015
Pros: The hotel feels very cosy and is functional at the same time. They serve a great breakfast. Located at old town with a selection of bars and great restaurants nearby. Public parking next to the hotel.
The sales director said that they will renew the floors and the beds shortly. Sleeping was comfy though. I will check in here the next time again!
Cons: The hotel has the typical hotel noises coming from the heating / AC, which is typical for american hotels. The large fridge in the room added his humm to this. When the heating interval is due the fan is extremely loud. I would recommend a room not facing the main street.
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