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Residence Inn by Marriott, Cincinnati Airport

AAA Inspector Rating

8.7

Excellent

23 Guest Ratings

2811 Circleport Dr

Erlanger, KY 41018- Map It

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AAA Inspector Notes

This hotel includes an expansive, comfortable lobby. A manager's reception is offered Monday-Wednesday. Rooms are truly spacious, and most of the two-bedroom units have a fireplace. Recreational facilities include a sports court that can serve either as a tennis or basketball court. After a brisk game, you can relax in the courtyard which is equipped with a fire pit and gas grills. Smoke free premises. 150 units, some two bedrooms, efficiencies and kitchens. 3 stories, interior corridors. Accessibility (Call).

More about Erlanger, KY More Hotels in Erlanger, KY

Amenities & Services

WiFi

Swimming Pool

Pets Allowed

Fitness Center

ECO Friendly

Electric Charging

Accessible

Business Center

Type

Extended Stay Hotel

Location

I-275 exit 2, just s. 2811 Circleport Dr 41018.

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Pool

heated outdoor.

Business Services

Available on premises

Room Amenities

refrigerators, microwaves, coffeemakers, wireless Internet. Some: high-speed Internet.

Sports & Recreation

hot tub, exercise room.

Guest Services

valet and coin laundry, airport transportation, area transportation-within 5 mi.

Terms

pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE

Excellent

Based on Ratings from 23 guests

Showing reviews 1 - 5 of 13

8.8

Anonymous

Excellent

family with young children

09-05-2016

Pros: The room seemed clean enough to let our 7- mo.-old crawl on the floor!

Cons: Toilet paper holder fell off the wall. Unable to adjust thermostat, but the staff set it for us.

10.0

Betty

Exceptional

mature couple

08-02-2016

Pros: Very relaxing and quiet and clean hotel!!!

Cons: We liked everything..

10.0

Bruce

Exceptional

family with young children

07-28-2016

Pros: We had a two room suite which fit us well. All staff were welcoming. The evening meet and greet with food was a bonus. Close to the airport and creation museum.

Cons: The roll away bed was not comfortable. There were no roll away beds provided as the booking company said would be. So our grandchildren slept on the floor which they didn't mind.

5.0

Joe

Fair

family with young children

06-29-2016

Pros: the breakfast was very good.

Cons: there was cat or dog hair all over the couch, on the carpets, and in the bedroom on the bed spread and floors. I told the front desk and they wanted to explain why the hair was there instead of fixing the problem.

9.6

Diane

Exceptional

mature couple

05-20-2016

Pros: everything was almost like being at home.

Cons:

6.3

Donald

Pleasant

mature couple

12-24-2015

Pros:

Cons: Beds are bad

10.0

Roger

Exceptional

family with older children

12-15-2015

Pros: Everything

Cons:

8.8

Samuel

Excellent

mature couple

08-23-2015

Pros: Facility was clean and comfortable. Staff was pleasant, friendly and helpful. Breakfast was great with lots of choices.

Cons: Nightly rates were raised exorbitantly because of music festival in town. Room was great, but not worth the excessively high rate.

10.0

Anonymous

Exceptional

mature couple

07-28-2015

Pros: Everything

Cons: They double charged me

9.2

Mark

Wonderful

family with older children

06-18-2015

Pros: Clean

Cons: A couple doors rubbed the floor making them hard to close.

7.1

Shantel

Good

review category group of friends

06-09-2015

Pros: Hotel was very nice, very clean,great location.

Cons: The bed was horrible we had gone to the spa our first night in town the next morning me and my friend was in so much pain from the beds they were hard no comfort to it at all my body still hurts.... Hotel is super nice must invest in more comfortable beds.... At check-in we were never greeted at all, the guy asked name on the room I gave my name he never spoke made eye contact nothing,he was speaking to the lady who was working with him asking if certain rooms were ready I then said if the room was not ready it was no big deal cause we had plans anyways we could of just headed over where we were going he completely ignored me,he continued to speak to the lady working then one of my friends asked if they did military discount he never answered just rude and disrespectful. The next morning we went down for breakfast one of our room keys did not work the same guy from check-in was working he never said good morning hello nothing another worker was walking in with us and asked if he could help I told him what was wrong he fixed the problem for us.. I have worked in customer service for over 10yrs and as a store manager and a district manager this kind of attitude is unacceptable and rude it is your job to speak and give great customer service he was very rude not friendly no smile just did not seem happy at all

10.0

Donna

Exceptional

mature couple

05-27-2015

Pros: This place is absolutely great for a nice get away. I love the little kitchen area plus there is plenty of room to move around. Great staff ex specially Daniel he went out of his wat to answer questions and needs

Cons: The mattress was a little harder than I like but that's only with me.

7.9

Donna

Good

family with older children

03-31-2015

Pros: Very nice room and clean. Plenty of room for all of us.

Cons: Saturday morning there were not enough seats in the breakfast area, but Sunday morning they did open another section so there was room. The only other thing is that when I got home on Monday and checked my account they charged my checking $50 more than what my bill was and then there was a separate charge for $40 that I have no idea what it was for. This made me a bit mad.

Showing reviews 1 - 5 of 13