Located close to the airport, this hotel features a large lobby with ample seating and a coffee bar. Guest rooms are spacious with a modern understated décor, including soft gray carpets and drapes. If you are flying out of the airport, inquire about the hotel's park and fly packages. Guest room TV sets have upgraded features that include a personalized greeting.
Smoke free premises. 302 units. 8 stories, interior corridors. Accessibility (Call).
complimentary and valet laundry, boarding pass kiosk, luggage security pick-up, airport transportation, room service.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 133 guests
Showing reviews 1 - 5 of 50
10.0
Josephine
Exceptional
10-13-2017
Pros: The bed and pillows
Cons:
10.0
F Richard
Exceptional
10-13-2017
Pros: Clean and tastefully decorated.
Cons: "Backgound" music in restaurant was very annoying. It was turned off after I complained.
10.0
Reginald
Exceptional
Senior Traveler
10-13-2017
Pros: Very clean, well appointed room and public spaces. Comfortable bed in a large well organized room.
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
10-13-2017
Pros: Staff was amazing and offered an upgraded corner room for free upon check in. The staff also responded quickly after a group of youth decided to play an impromptu gave of soccer in the hallway. The staff member was polite and professional to the youth.
Cons: Hot tub was down for maintenance.
10.0
Barbara
Exceptional
Traveling as Couple
10-13-2017
Pros: Clean and convenient
Cons: Disappointed there was no refrigerator.
10.0
Matthew
Exceptional
10-13-2017
Pros: The room was spacious and clean
Cons: No
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-13-2017
Pros: Easy to find. Free parking. Mini frig with mini freezer in room. Beautiful lobby area. Nice rooms. Quiet stay. Nice bed.
Cons: No free wifi in rooms. Elevators were often busy.
6.0
James
Pleasant
Business Traveler
10-13-2017
Pros: The staff was excellent and very friendly. The room was clean and ready for us when we arrived.
Cons: The room was very old and dated. The Internet was not free. I will no longer stay in a hotel without complimentary wifi.
10.0
Mike
Exceptional
10-13-2017
Pros: From the moment you arrive, every thing you need is cared for. All the staff make it their aim to be sure you are well taken care of. We very much enjoyed our stay.
Cons:
8.0
Verified Hotel Guest
Very Good
Family with Young Children
10-13-2017
Pros: Hotel is clean and Marriot's are always up to par with their service.
Cons: They were overbooked so we were given a king bed on the concierge level. The room had no sofa pull out bed (like we were told it would have) and no refrigerator. The staff did bring up a single (twin) air mattress - which we had our children make do with.
10.0
Ronald
Exceptional
Traveling as Couple
10-13-2017
Pros: Location and cleanliness. Room was very nice
Cons: Shuttle service was not on time. Called to get picked up at rental car location. Waited about 30 minutes and called back and the front desk had forgot to call shuttle for me. In am to go to airport shuttle left to go pick up and was late getting to airpor
7.0
Verified Hotel Guest
Good
Family with Young Children
10-13-2017
Pros: It was very nice and the bed was comfortable. The staff was very polite and accommodating as they could be. They quickly refunded the charge to my card for the first night once I called after realizing the had charged me twice.
Cons: The only thing I would have liked was to be able to get a double bed room. We were traveling with children and the sofa bed wasn't very comfortable. We weren't able to get the double beds the second night either.
9.0
Kelly
Wonderful
Traveling as Couple
10-13-2017
Pros: Very nice and clean, and lived up to its reputation.
Cons: There was only one roll of toilet paper and only one bar of soap. Also, there was no microwave in the room. The coffee was just so-so.
10.0
Verified Hotel Guest
Exceptional
10-13-2017
Pros: Great Customer Service displayed by the Front Desk Staff and (Lounge/Grille). Would definitely make reservations for my next visit. Thanks for making my stay an enjoyable one.
Cons:
10.0
Katy
Exceptional
10-13-2017
Pros: The staff members were helpful and gracious. The hotel was lovely and the accommodations must've been completely brand-new!
Cons: In desperation at 2AM I got a sandwich from the shop near the front desk and got a $5 sandwich that looked like it was several days old and tasted that way too. I feel like it was pure luck I didn't get sick.
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
10-13-2017
Pros: Checkout staff was very friendly. Gym and pool were great.
Cons: They do not have a continental breakfast. The restaurant was overpriced, 6 dollars for a 6oz oj. The staff did not control the partying in the halls. Walls are thin. Vent about the shower was very dusty.
10.0
Denis
Exceptional
Solo Traveler
10-13-2017
Pros: It is very clean even with some remodeling going on..
Cons: Is just far from Downtown Cinci but it is nothing they can do about it since the airport is there...
8.0
Verified Hotel Guest
Very Good
Solo Traveler
10-13-2017
Pros: It was clean,and the staff was very nice
Cons: Paying for internet....not a fan
8.0
James
Very Good
Family with Teens
10-13-2017
Pros: Customer service by the front desk
Cons: The options for breakfast
2.0
Scott
Poor
Business Traveler
10-13-2017
Pros: Room Was nice
Cons: NOISY!!!Internet Not Included. This was one of the noisiest hotels I have ever stayed at. Heave room doors slam shut, and with the Airport location people coming and going all hours of the night. Internet was $7 a day extra!
10.0
Daniel
Exceptional
Family with Teens
10-13-2017
Pros: The front office manager accommodated my family with an upgrade.
Cons: Nothing bad but the sliding doors in the newly remodeled rooms made my kids a bit uncomfortable because you can hear it when they use it, lol.
9.0
Barbra
Wonderful
10-13-2017
Pros: Good overnight accommadations for an early morning FLIGHT. Convenient shuttle service to the airport.
Cons:
8.0
Brittany
Very Good
Traveling as Couple
10-13-2017
Pros: Very updated rooms. Looked like they were straight out of an IKEA catalog.
Cons: It was under construction, so there was a lot of noise.
7.0
Verified Hotel Guest
Good
Traveling as Couple
10-13-2017
Pros: The room was newly remodeled. Great upgrades, was badly needed and looks great.
Cons: The front desk staff were great. Housekeeping knocked on my door sometime just after 8am and I wasn't in any need of a waking call. Housekeeping was also loud with cleaning the room above you and it wasn't the renovation being done.
9.0
Verified Hotel Guest
Wonderful
10-13-2017
Pros: The Hotel was recently renovated and it looks awesome. Airport Drop-off and Pick-Up shuttle was terrific.
Cons: Pool was tiny and there is no hot tub.
10.0
Todd
Exceptional
Business Traveler
10-13-2017
Pros: Bathroom was huge and very modern. Their TV's allow you to sign in and stream Hulu & Netflix which is a very nice feature. Room was very clean, bed was comfy, bedding was fresh and plush. Would stay there again in a heartbeat.
Cons:
9.0
Matthew
Wonderful
10-13-2017
Pros: The hotel was clean and updated.
Cons: Because this hotel is also a convention center, it is very crowded. Sometimes finding parking was tricky. Also, getting onto an elevator was sometimes challenging. That is to be expected from such a large hotel, but something to consider.
10.0
Gary
Exceptional
Traveling as Couple
10-13-2017
Pros: Rooms were great
Cons: how can you not have coffee at 5 a,m in the morning,anywhere in the lobby
9.0
Verified Hotel Guest
Wonderful
Business Traveler
10-13-2017
Pros: Friendly & professional staff & price
Cons: No
8.0
Timothy
Very Good
Traveling as Couple
10-13-2017
Pros: Location, cleanliness
Cons: Only the coffee tea wasn't replaced, nothing big.
9.0
Joseph
Wonderful
Business Traveler
10-13-2017
Pros: Staff was very accommodating and the rooms seem newly remodeled.
Cons: They are remodeling the restaurant so a ballroom is the temporary restaurant.
9.0
Joey
Wonderful
Family with Young Children
10-13-2017
Pros: Location
Cons: Rooms are remodeled which was nice, but they never cleaned behind things before they put furniture in. There's sheetrock dust and dirt behind couches and dressers.
10.0
Verified Hotel Guest
Exceptional
Business Traveler
10-13-2017
Pros: Being able to watch Netflix. Like being at home.
Cons:
10.0
Samantha
Exceptional
Group Traveler
10-13-2017
Pros: The rooms are updated and new. About an 8 min drive to the mall and many restaurants. VERY comfortable beds.
Cons: The bathroom door is glass "barn-type" closure and NOT private at all. We stayed with another couple and it was awkward.
10.0
Brandon
Exceptional
10-13-2017
Pros: Very contemporary and modern, convenient location right at the airport.
Cons: No, this was a great stay!
10.0
Verified Hotel Guest
Exceptional
Family with Teens
10-13-2017
Pros: The room was great
Cons:
8.0
Verified Hotel Guest
Very Good
Solo Traveler
10-13-2017
Pros:
Cons: Airport shuttle took forever and the hotel is too close to the airport to take an uber or taxi.
7.0
Patricia
Good
Business Traveler
10-13-2017
Pros: The bed, shower and sectional in room
Cons: Sometimes what is offered by the front desk personnel over the phone is lost in translation when you arrive- I was promised concierge ammeneties including breakfast daily and this was refused at check in because I am not Platinum rewards...
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
10-13-2017
Pros: All of the hotel staff were friendly and very helpful & accommodating.
Cons: Room had one drawer to put all of our clothes in. Room layout was inconvenient. Refrigerator had no knob to adjust temperature. For the cost per night at this hotel, there should be complimentary coffee in the lobby and a hot tub near the pool.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-13-2017
Pros: Staff was great, hotel was very Clean and very quiet
Cons: Nothing!
10.0
Jerry
Exceptional
Traveling as Couple
10-13-2017
Pros: Slept great and room was perfect
Cons:
8.0
Behzad
Very Good
Family with Teens
10-13-2017
Pros: Quiet
Cons: Nothing
8.0
Sameh
Very Good
Family with Young Children
10-13-2017
Pros: Room Cleanliness
Cons: No complimentary breakfast
2.0
Amanda
Poor
Business Traveler
10-13-2017
Pros: Very nice remodeled room.
Cons: I could hear everything from the people next door. They checked in around midnight and did not stop screaming and talking till about 6am. It was horrible.
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
10-13-2017
Pros: Location and very nice room.
Cons:
10.0
Barbara
Exceptional
Traveling as Couple
10-13-2017
Pros: Great room, like the refrigerator in room. Still have it excellent marks, we stayed on 2nd floor and hallway was a little musty or not fresh smellling. Room was fine. Staff friendly, good airport location. Would stay here again.
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-13-2017
Pros: Overall experience was great.
Cons:
10.0
Jack
Exceptional
Business Traveler
10-13-2017
Pros: We had a particularly nice experience thanks to two very hard working and ethical employees, her supervisor in the housekeeping department. I left behind a pair of very special earrings, because of them, I have them back!!!
Cons:
10.0
James
Exceptional
Traveling as Couple
10-13-2017
Pros: Very nice room, very comfortable bed, and the shuttle from the airport was great.
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