Located close to the airport, this hotel features a large lobby with ample seating and a coffee bar. Guest rooms are spacious with a modern understated décor, including soft gray carpets and drapes. If you are flying out of the airport, inquire about the hotel's park and fly packages. Guest room TV sets have upgraded features that include a personalized greeting.
Smoke free premises. 302 units. 8 stories, interior corridors. Accessibility (Call).
complimentary and valet laundry, boarding pass kiosk, luggage security pick-up, airport transportation, room service.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 298 guests
Showing reviews 1 - 5 of 50
6.3
Ali
Pleasant
review category group of friends
04-14-2018
Pleasant
Pros:
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
04-13-2018
Pros: Staff was amazing and offered an upgraded corner room for free upon check in. The staff also responded quickly after a group of youth decided to play an impromptu gave of soccer in the hallway. The staff member was polite and professional to the youth.
Cons: Hot tub was down for maintenance.
4.0
Verified Hotel Guest
Disappointing
Family with Young Children
04-13-2018
Pros: The room was fine, the pool was fine, and the location was fine.
Cons: When I called a day or two before our stay, I was told that we would have a king bed and a sofa bed. When we checked in, I was told that all of the rooms with a sofa bed were taken. So, I was told a roll-out bed would be brought up. It never arrived.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros: Easy to find. Free parking. Mini frig with mini freezer in room. Beautiful lobby area. Nice rooms. Quiet stay. Nice bed.
Cons: No free wifi in rooms. Elevators were often busy.
6.0
James
Pleasant
Business Traveler
04-13-2018
Pros: The staff was excellent and very friendly. The room was clean and ready for us when we arrived.
Cons: The room was very old and dated. The Internet was not free. I will no longer stay in a hotel without complimentary wifi.
7.0
Verified Hotel Guest
Good
Family with Young Children
04-13-2018
Pros: The room was clean and pretty spacious.
Cons: The pool was extremely cold.
8.0
Verified Hotel Guest
Very Good
Family with Young Children
04-13-2018
Pros: Close to everything we wanted to visit. Nice pool for the kids. Starbucks in the morning!
Cons: No free wifi. They would not work with us for a room with larger beds- 2 doubles- but it worked out.
9.0
Kelly
Wonderful
Traveling as Couple
04-13-2018
Pros: Very nice and clean, and lived up to its reputation.
Cons: There was only one roll of toilet paper and only one bar of soap. Also, there was no microwave in the room. The coffee was just so-so.
10.0
Verified Hotel Guest
Exceptional
04-13-2018
Pros: Great Customer Service displayed by the Front Desk Staff and (Lounge/Grille). Would definitely make reservations for my next visit. Thanks for making my stay an enjoyable one.
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros: Comfy bed and pillows
Cons: No fridge
10.0
Katy
Exceptional
04-13-2018
Pros: The staff members were helpful and gracious. The hotel was lovely and the accommodations must've been completely brand-new!
Cons: In desperation at 2AM I got a sandwich from the shop near the front desk and got a $5 sandwich that looked like it was several days old and tasted that way too. I feel like it was pure luck I didn't get sick.
10.0
Denis
Exceptional
Solo Traveler
04-13-2018
Pros: It is very clean even with some remodeling going on..
Cons: Is just far from Downtown Cinci but it is nothing they can do about it since the airport is there...
2.0
Scott
Poor
Business Traveler
04-13-2018
Pros: Room Was nice
Cons: NOISY!!!Internet Not Included. This was one of the noisiest hotels I have ever stayed at. Heave room doors slam shut, and with the Airport location people coming and going all hours of the night. Internet was $7 a day extra!
10.0
Jeff
Exceptional
04-13-2018
Pros: Location
Cons: Trash not taken outside over 3 days overflowing all 3 days
10.0
Verified Hotel Guest
Exceptional
Group Traveler
04-13-2018
Pros: Proximity to the airport, friendly staff and clean comfortable room.
Cons:
9.0
Barbra
Wonderful
04-13-2018
Pros: Good overnight accommadations for an early morning FLIGHT. Convenient shuttle service to the airport.
Cons:
8.0
Brittany
Very Good
Traveling as Couple
04-13-2018
Pros: Very updated rooms. Looked like they were straight out of an IKEA catalog.
Cons: It was under construction, so there was a lot of noise.
7.0
Verified Hotel Guest
Good
Traveling as Couple
04-13-2018
Pros: The room was newly remodeled. Great upgrades, was badly needed and looks great.
Cons: The front desk staff were great. Housekeeping knocked on my door sometime just after 8am and I wasn't in any need of a waking call. Housekeeping was also loud with cleaning the room above you and it wasn't the renovation being done.
9.0
Verified Hotel Guest
Wonderful
04-13-2018
Pros: The Hotel was recently renovated and it looks awesome. Airport Drop-off and Pick-Up shuttle was terrific.
Cons: Pool was tiny and there is no hot tub.
10.0
Kristin
Exceptional
Solo Traveler
04-13-2018
Pros: Newly renovated and proximity to airport
Cons:
9.0
Matthew
Wonderful
04-13-2018
Pros: The hotel was clean and updated.
Cons: Because this hotel is also a convention center, it is very crowded. Sometimes finding parking was tricky. Also, getting onto an elevator was sometimes challenging. That is to be expected from such a large hotel, but something to consider.
10.0
Gary
Exceptional
Traveling as Couple
04-13-2018
Pros: Rooms were great
Cons: how can you not have coffee at 5 a,m in the morning,anywhere in the lobby
9.0
Verified Hotel Guest
Wonderful
Business Traveler
04-13-2018
Pros: Friendly & professional staff & price
Cons: No
9.0
Joseph
Wonderful
Business Traveler
04-13-2018
Pros: Staff was very accommodating and the rooms seem newly remodeled.
Cons: They are remodeling the restaurant so a ballroom is the temporary restaurant.
9.0
Joey
Wonderful
Family with Young Children
04-13-2018
Pros: Location
Cons: Rooms are remodeled which was nice, but they never cleaned behind things before they put furniture in. There's sheetrock dust and dirt behind couches and dressers.
10.0
Cheryl
Exceptional
Traveling as Couple
04-13-2018
Pros: Very comfortable beds and pillows, freshly remodeled rooms, quiet.
Cons: The refrigerator in the room was a bit too small to hold a gallon of milk and a 2-liter of pop we brought with us.
10.0
Brandon
Exceptional
04-13-2018
Pros: Very contemporary and modern, convenient location right at the airport.
Cons: No, this was a great stay!
10.0
Verified Hotel Guest
Exceptional
Family with Teens
04-13-2018
Pros: The room was great
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros: Staff was great, hotel was very Clean and very quiet
Cons: Nothing!
10.0
Jerry
Exceptional
Traveling as Couple
04-13-2018
Pros: Slept great and room was perfect
Cons:
8.0
Verified Hotel Guest
Very Good
Family with Young Children
04-13-2018
Pros: The modern updates and cleanliness.
Cons: No breakfast was included and issues with the draining of the shower.
8.0
Janet
Very Good
Family with Young Children
04-13-2018
Pros: I had a flight that left at 400 pm and they gave me a late check out of 100 pm. They also had a complementary washer and dryer for guest use. Outstanding customer service!!!
Cons: Nothing
10.0
Nancy
Exceptional
Traveling as Couple
04-13-2018
Pros: Convenient for us to get to ball patk
Cons: All hotels I stayed st have had free wifi . This one did not. Was not convenient to restaurants. And shopping.
2.0
Amanda
Poor
Business Traveler
04-13-2018
Pros: Very nice remodeled room.
Cons: I could hear everything from the people next door. They checked in around midnight and did not stop screaming and talking till about 6am. It was horrible.
10.0
Barbara
Exceptional
Traveling as Couple
04-13-2018
Pros: Great room, like the refrigerator in room. Still have it excellent marks, we stayed on 2nd floor and hallway was a little musty or not fresh smellling. Room was fine. Staff friendly, good airport location. Would stay here again.
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros: Overall experience was great.
Cons:
10.0
James
Exceptional
Traveling as Couple
04-13-2018
Pros: Very nice room, very comfortable bed, and the shuttle from the airport was great.
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
04-13-2018
Pros: Service
Cons: Nope
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
04-13-2018
Pros: Closest hotel to CVG.
Cons:
10.0
Verified Hotel Guest
Exceptional
Business Traveler
04-13-2018
Pros: Quiet/ beautiful
Cons:
8.0
William
Very Good
Traveling as Couple
04-13-2018
Pros: Staff was very nice and welcoming.
Cons:
10.0
Nathan
Exceptional
Family with Young Children
04-13-2018
Pros: Nice spacious modern parking free
Cons:
8.0
Dale
Very Good
Traveling as Couple
04-13-2018
Pros: Location, quiet
Cons: Indoor pool was quite cold
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
04-13-2018
Pros: Fast check in
Cons:
10.0
Joshua
Exceptional
Traveling as Couple
04-13-2018
Pros: Location from the casino!
Cons: Wish I could have stayed longer!
5.0
Verified Hotel Guest
Fair
Family with Young Children
04-13-2018
Pros: Decor
Cons: The bathroom is important to be clean. You could see urine on the bottom where the toilet is secured to the floor. The beds were horrible to small for 2 adults.
10.0
Verified Hotel Guest
Exceptional
Family with Teens
04-13-2018
Pros: Reserved 2 rooms: on with King/Sleeper sofa One with 2 Queen beds
Cons:
5.0
Karen
Fair
04-13-2018
Pros: Close to the airport
Cons: I casually mentioned that I wouldn't need the hotel past 6 out so that evening, however, my plans changed, the storm came. The hotel did a cursory glance at the empty room when I was gone for dinner, saw it empty, and checked me out of the room!
10.0
Stephen
Exceptional
Traveling as Couple
04-13-2018
Pros: Marriot quality throughout in every respect.
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