There is an evening social hour every day with free food and drinks. For swimmers there's an indoor/outdoor heated pool. The suites are particularly spacious. Bathrooms have handsome granite fixtures.
Smoke free premises. 140 units, some efficiencies. 5 stories, interior corridors. Accessibility (Call).
Pros: This was our first trip to Louisville on our way to a wedding in Chicago. The hotel was clean and the food was very good. Drury inn is always a good place to stay.
Cons: Nothing
6.7
David
Pleasant
mature couple
08-24-2016
Pros: The room was spacious and clean
Cons: Older building, needing remodel, the bar tender had no idea how to make a drink.
8.8
Mendi
Excellent
family with older children
07-22-2016
Pros: The dinner and breakfast buffets were very nice. There was a good selection of food. The rooms were comfortable. I like the separation of the sink and toilet/shower areas
Cons: The seating area at the dinner buffet was packed. There were people not eating, just on computers, taking up tables. It would have been nice for management to ask them to relocate to a different area. We had to sit on the floor to eat.
7.9
Repeat
Good
mature couple
07-12-2016
Pros: There was a problem with our first room when we checked in, but the staff quickly got us not just a new room, but an upgraded room to make up for the inconvenience. Excellent service and recovery from what could have been a bad stay.
Cons: The problem with the first room was that it hadn't been vacuumed. There was mud on the floor and also discarded retail tags and plastic fasteners from clothing tags scattered all across the floor. So cleanliness there was an issue.
9.6
Van
Exceptional
mature couple
07-05-2016
Pros: Quiet, friendly and located near a number of restaurants.
Cons:
9.6
Rhonda
Exceptional
mature couple
06-16-2016
Pros: The room was very clean and comfortable. The free meals were nice and convenient. Plenty of parking.
Cons:
8.8
Tracie
Excellent
family with older children
06-08-2016
Pros:
Cons: Person on duty wasn't friendly. He wasn't mean. He just had zero personality.
6.7
Michelle
Pleasant
family with young children
06-07-2016
Pros: Nice lobby.
Cons: Elevator buttons were filthy.
10.0
Steven
Exceptional
mature couple
06-01-2016
Pros: rooms were clean and bed was comfortable. As with ever Drury we stay in the staff is sooo friendly.
Cons: the noise from the kids in the next room was a bit annoying but that was not the fault of hotel.
7.5
Shrla
Good
review category group of friends
05-16-2016
Pros: The staff were so friendly, the general manager is a "teddy bear" of a guy, so warm and welcoming.
Cons: The price for Kentucky Derby weekend for the room was high, but the location was easy to get to the track via the freeways. Breakfast was provided, which was good and filling. They had a movie night as well. But the prices everywhere during the Derby were high, and I felt the room was a bit too high as well.
10.0
Dawn
Exceptional
family with older children
05-10-2016
Pros: Close enough to the Derby and others sites - bed was super comfy and the staff was great!
Cons: Nothing
9.2
Rick
Wonderful
mature couple
05-10-2016
Pros: the staff was simply fantastic. Especially Renee at the front desk.
Cons:
8.8
Tenesha
Excellent
young couple
05-03-2016
Pros: The room was very nice and the lobby was appealing.
Cons: We were looking forward to using the amenities, but the pool was full of small children in a large group and the hot tub bubbles were not working.
8.8
Lindsay
Excellent
young couple
04-17-2016
Pros: The extras were great, the room smelled really nice and was clean and comfortable. The pool was nice.
Cons: The overnight front desk person was rude.
10.0
Margaret
Exceptional
solo traveller
04-16-2016
Pros: Exceptionally clean. Enjoyed the evening and morning food.
Cons: Front desk person could have been more welcoming. Bit crabby.
10.0
Justin
Exceptional
Solo Traveler
04-05-2016
Pros: Breakfast and free food in the evenings. Modern rooms. No complaints at all!
Cons: Nothing
8.3
Kerry
Very Good
mature couple
04-05-2016
Pros: We arrived late and left early. We just wanted a shower and a nights sleep in a clean room and that is what we got. Breakfast was a bonus.
Cons:
9.6
Masato
Exceptional
family with young children
03-31-2016
Pros: Clean room, very friendly staff, good breakfast.
Cons: Quality is better considering price, however, not surprisingly reasonable.
10.0
Martin
Exceptional
family with young children
03-28-2016
Pros: Excellent friendly services. Clean rooms and facilities.
Cons: I wish some folks would not use the adult hot tub as a wading pool for their children.
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
03-22-2016
Pros: The staff were all amazing and super friendly to us and our children. The "kickback" at 5:30 p.m. was great....Keep it up Drury Inn and Suites! Nice perks! :)
Cons:
10.0
Verified Hotel Guest
Exceptional
03-22-2016
Pros: I liked the fact that it was right by the highway, very convenient location.
Cons: The only thing that I didn't like was the fact that their were some kind of occasion going on and their were lots of kids at the hotel. The swimming pool and hot tub area wasn't enjoyable due to all the kids taking it over
9.2
Susan
Wonderful
review category group of friends
03-11-2016
Pros: Staff- from front desk to hospitality area to room staff to manager...all made us feel welcome and they were very friendly
Cons: Bed could have been a little more comfy, but not bad
10.0
Londa
Exceptional
review category group of friends
02-17-2016
Pros: Great room for price paid good free breakfast and good location
Cons: Need extended check out time 11am to early
10.0
Alicia
Exceptional
young couple
02-10-2016
Pros: Staff was very friendly and helpful.
Cons:
8.3
Shawn
Very Good
mature couple
01-26-2016
Pros: Room was nice and big. The free breakfast was great.
Cons: Hot tub was not working properly.
6.7
Celia
Pleasant
family with young children
01-05-2016
Pros: Did not get a chance to like the facility.
Cons: The GM in training very rude and unprofessional and deceived me when it came to my cancelled reservation and charge on my credit card. I was not given a receipt because she(Lacosta) states she couldn't provide one. The rep Tyler was very nice and professional. Much more to say but not enough space.
10.0
Donna
Exceptional
Family with Young Children
01-04-2016
Pros: We had a 2-room suite that suited our family perfectly. Had a great time in the pool. Everyone loved the popcorn & soft drinks provided in the evening. What a nice perk. Kids loved it. Breakast was good. Had hot & cold items for all. Delicious!
Cons: Can't think of any negatives at this time.
10.0
Vincent
Exceptional
mature couple
12-31-2015
Pros: Efficient and friendly staff.
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
12-23-2015
Pros: The bed was absolutely comfortable. The highlight was the free popcorn and soft drinks just so that customers could enjoy a 'movie night' feel!
Cons: The location, I would have preferred a place a little more quiet.
9.0
John
Wonderful
11-16-2015
Pros:
Cons:
9.6
John
Exceptional
mature couple
08-18-2015
Pros: Met Manager and had a nice chat!
Cons:
9.2
Michael
Wonderful
family with young children
07-16-2015
Pros: I love the breakfast, the 'dinner hour' and the free soda and popcorn. The indoor/outdoor pool was really fun and different for the kids.
Cons: The lock was broken to the pool area. The only way to get into the pool was to have someone open the door for you. It was time consuming having to keep getting up to let others in. The hot tub could have used a cleaning.
10.0
Richard
Exceptional
mature couple
06-20-2015
Pros: Nightly buffet and the breakfasts were great.
Friendly staff.
Cons: No really bad experiences.
9.2
Linda
Wonderful
review category group of friends
06-19-2015
Pros: Although not as close to downtown as we would prefer, the drive is not too far. Free parking, free breakfast and an afternoon treat! Popcorn is great for those late night games and cards. Everyone seems to enjoy their stay. Although I didn't bring a dog, I like that I have that option.
Cons:
9.6
Robert
Exceptional
mature couple
06-16-2015
Pros: Free popcorn and soda after 2 pm. Free happy hour food and drink though we did not partake. Free breakfast including waffles, eggs and sausage. Very friendly staff. Nice sized rooms. Sink area separate from toilet and shower.
Cons: Slightly difficult to find Our mapping program got us close. Be sure to turn on Briarwood lane off the Main Street it is set back off the road.
10.0
Anonymous
Exceptional
mature couple
06-11-2015
Pros: All of the staff we encountered were friendly and attentive to our needs.
Cons:
8.3
Josh
Very Good
young couple
05-27-2015
Pros: We stayed here while visiting weekend for a mini vacation. The place was clean and comfy and for the price that's all we could ask for! We definitely be back if we are in Louisville again!
Cons:
8.3
Ann
Very Good
mature couple
05-05-2015
Pros: Wonderful warm staff. Clean and comfortable room and good buffet happy hour and breakfast. Inexpensive drinks for happy hour very nice touch.
Cons: Rooms were not made up unless your room was empty when cleaners were on your floor. Would have been nice if they had come back by later in the day to empty trash,put clean towels and make beds.
7.9
Craig
Good
family with young children
04-28-2015
Pros: This hotel is showing it's age but is still maintained in a manner consistent with Drury standards. The lobby was very neat and inviting. The rooms are very clean. The pool is indoor/outdoor which kids love. The staff was very friendly and always helpful.
Cons: Our first room smelled of smoke so we were quickly moved to another room. This room was good Except for a broken hair dryer which was quickly replaced. The pillows were terrible making it difficult to sleep. It is expensive for the quality But a value because it has some perks other hotels don't offer.
10.0
Michael
Exceptional
mature couple
04-22-2015
Pros: Very up to date, CLEANEST hotel I've ever stayed in...no dust on anything in room, no gunk in bathroom corners. It looked like room was brand new. Huge kudos to cleaning staff and to management for the obvious training with attention to detail. Had never stayed in a Drury location, but will now seek them out.
Cons:
6.3
Anonymous
Pleasant
family with young children
04-14-2015
Pros: Clean room and lobby.
Cons: The Lobby could use a little updating. And the price of the room was a bit high for the value.
8.3
Walter
Very Good
mature couple
04-11-2015
Pros: Snack/dinner in the evening
Cons:
6.3
Paulette
Pleasant
family with older children
03-29-2015
Pros: Bed was comfortable.
Cons: For $250 a night I expected more. Nothing luxurious about it, not even the location justified the cost. No amenities and the shampoo and body wash in the shower were poor quality and made my hair stiff. It was fine; just not worth the money.
5.4
Michal
Fair
family with young children
03-22-2015
Pros: We like the Drury in general.
Cons: The hotel seemed dated, the room we were in was noisy, breakfast was picked over by 9:15.
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