If you are staying with children, request a room with a sofa sleeper. Guest rooms have a sleek, modern appearance. Bathrooms feature backlit mirrors and white quartz countertops.
Smoke free premises. 82 units, some kitchens. 4 stories, interior corridors. Accessibility (Call).
One of the poorest quality rooms I have stayed in over the past ten years.
Pros: Staff
Cons: Furniture was in very poor condition, torn and damaged. I was given a handicapped room and the shower did not function correctly.
10.0
Richard
Exceptional
Senior Traveler
09-15-2017
Pros: every thing about this hotel was great
Cons: the only thing that would keep me from not staying there is I can not afford it very much.
4.6
Roy
Disappointing
young couple
08-10-2017
Disappointing
Pros:
Cons: Tv had no channel guide. New contemporary room design was not comfortable. Lacked a comfortable chair or hide a bed couch.
Probably won't stay in a Holiday Inn Express again.
10.0
Chris
Exceptional
young couple
07-16-2017
Exceptional
Pros: The room was clean the staff was very accommodating.
Cons:
4.6
Cheryle
Disappointing
family with young children
07-10-2017
disappointed
Pros: staff was very friendly pool and hot tub nice
Cons: we were put in a room that was partially redone
the step in shower tile was half to torn off black spots in shower its self. no toilet tissue roll at all. over all room not very good. told staff they told us to fill out this survey. we were very disappointed as this was our first visit to a Holiday Inn Express. we feel we should not have been charged full price for this room while other completed rooms had every thing in their room. we wont be staying at your hotels again we were not informed that our room was one being redone.
5.4
Mark
Fair
solo traveller
06-13-2017
A little disappointed
Pros: Location
Cons: It was under major renovation and a total mess for the price that I paid for the room...it was way over valued...I feel that I was taken advantage of and will not visit there again. Now I feel like I shouldn't have paid over $80 per night. I was suprized that booking.com even had this place listed
10.0
Stephanie
Exceptional
solo traveller
04-25-2017
Clean, comfortable, and super friendly...
Pros: Great costumer service, I arrived past midnight and the check in staff was super friendly and made me feel welcomed. I even got a snack and a water at the moment of checking in! When in Louisville I will definitely be booking here again.
Cons:
5.8
Thomas
Okay
young couple
03-13-2017
Okay
Pros:
Cons: There was no mention that the property was being renovated.
10.0
Marquitta
Exceptional
family with young children
02-20-2017
Great place
Pros: Everything
Cons: Breakfast
10.0
Jarrett
Exceptional
family with young children
10-31-2016
My stay at Holiday Inn...
Pros: Despite the remodeling of the hotel, Ms. Cindye made up for it. She really made you feel so welcomed and very accommodating to our needs. Excellent employee that represent Holiday Inn very well.
Cons: None.
10.0
Carlon
Exceptional
family with older children
07-26-2016
Great time
Pros: Very nice and helpful
Cons:
10.0
Steven
Exceptional
mature couple
05-10-2016
Exceptional
Pros: Cleanest hotel we stayed at during our travels.receptionist Cindye was the nicest person.
Cons:
8.3
Kevin
Very Good
review category group of friends
05-10-2016
Good two night stay.
Pros: We stayed 2 nights for a wedding in Louisville. Breakfast was good, room and bathroom were always kept clean and staff was friendly.
Cons: Shower head is way too low. Tall people do not fit in there at all. Bathroom is also kinda small. We also had a little problem checkin in. We were a party of 3, and I've done the reservation through Booking.com and put under my friend's name, since he would get there before us. When my wife and I arrived, he was not there, he was at the wedding rehearsal. The lady at the reception did not wanted to check us in or give us a key, even though we had the original e-mail sent from booking.com and all the information she needed, except the credit card that was used at the moment of check in. I used my card for the booking but my friend used his at the check in. Anyway, after driving for 16 hours to get to Louisville, we could not get to our room until our friend got there, more than an hour later.
9.6
Zachary
Exceptional
young couple
04-11-2016
Exceptional
Pros: The bed was amazing! The room was super clean and comfy and the proximity to restaurant's was wonderful!
Cons: It was further away from downtown then we had hoped which made us have to drive a good distance in traffic to get to activities. The breakfast was not great either. It was very bland.
7.9
Haley
Good
review category group of friends
06-18-2017
Good
Pros:
Cons:
7.1
Clark
Good
young couple
06-01-2017
Good
Pros:
Cons:
8.3
Kevin
Very Good
family with young children
03-06-2017
Very good
Pros:
Cons:
9.2
Jonathan
Wonderful
solo traveller
02-05-2017
Superb
Pros:
Cons:
9.6
Teresa
Exceptional
solo traveller
12-13-2016
Exceptional
Pros:
Cons:
7.5
Sarah
Good
solo traveller
11-22-2016
Good
Pros:
Cons:
10.0
Max
Exceptional
review category group of friends
11-07-2016
Exceptional
Pros:
Cons:
7.5
Joanna
Good
family with young children
10-23-2016
Good
Pros:
Cons:
9.2
Tina
Wonderful
family with young children
09-20-2016
Superb
Pros:
Cons:
10.0
Jacquelyn
Exceptional
mature couple
07-26-2016
Exceptional
Pros:
Cons:
10.0
Rhonda
Exceptional
mature couple
06-29-2016
Exceptional
Pros:
Cons:
10.0
Bill
Exceptional
mature couple
06-28-2016
Exceptional
Pros:
Cons:
10.0
Andrea
Exceptional
family with older children
06-07-2016
Exceptional
Pros:
Cons:
7.1
Terry
Good
family with older children
04-03-2016
Good
Pros:
Cons:
7.5
Winston
Good
family with older children
03-04-2016
Good
Pros:
Cons:
4.2
Anonymous
Disappointing
family with young children
03-29-2017
Not worth what I paid
Pros:
Cons: Beer bottles in trash can from the last customers who stayed there. Plug in /hairdryer did not work in bathroom
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