The lobby is not particularly large but it does have a fireplace and several chairs. Guest rooms are spacious, have local photo artwork and older furniture.
Smoke free premises. 72 units. 4 stories, interior corridors. Accessibility (Call).
Pros: Breakfasts were delicious. Clean and comfortable accommodations. Quiet.
Cons: A little more knowledge about how to use the office printer would be helpful. Spent almost an hour trying to work the printer when I was told it was broken.
8.0
Lorie
Very Good
Solo Traveler
08-21-2016
Pros: Actually was surprised at how nice it was for the price. Comfortable bed, good cable TV, nice bathroom amenities. Did not try the complimentary breakfast. They allowed a late checkout also
Cons:
9.6
Adrienne
Exceptional
review category group of friends
08-21-2016
Pros: Convenience to go on Bourbon trail.
Cons:
7.9
Anonymous
Good
review category group of friends
08-19-2016
Pros: Breakfast was good. Coffee was hot. Room was clean and comfortable.
Cons: Sofa in room was low and small. Not what I expected. Also, the location was very close to a busy road. Lots of traffic noise at night.
10.0
Luke
Exceptional
Family with Young Children
08-16-2016
Pros: Great location near restaurants and close to interstate. Great value!
Cons: Only gripe is the breakfast closes RIGHT at 10am! I tried to get my son a cup of juice and the machine that dispenses juice automatically shuts down at 10am, that was a bummer since it was 10:02am. Everything else was great though!
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
08-16-2016
Pros: Comfortable bed, outstanding breakfast.
Cons:
10.0
Happy
Exceptional
mature couple
08-16-2016
Pros: The proximity to places that we needed to go, value for the money.
Cons: Will be good if the floor/carpet be redone. The inside of the elevator needs to be kept clean.
7.0
Verified Hotel Guest
Good
Solo Traveler
08-14-2016
Pros: Great location though the traffic pattern getting in and out of the hotel was challenging. The staff was very nice and the area around the hotel had a great assortment of shops and restaurants within easy walking distance.
Cons: Well...there were broken tiles in the bathroom that exposed the wall behind. I found little ants on the nightstand (and one on the pillow!), and some funky mold around one end of the handhold in the bathtub and some serious carpet stains.
3.0
Scott
Poor
Family with Young Children
08-14-2016
Pros: Breakfast area had good selection of items and was well stocked. Lady working in the breakfast area was fantastic. Room size was good size and the space clean.
Cons: Very disappointed in the management at this hotel. Requested a quiet room due to me being a light sleeper. I was given a room close to the major road next to hotel. Also a road project was going on past midnight on the night of our stay.
10.0
Susan
Exceptional
family with older children
08-14-2016
Pros: Everything about our stay was excellent - friendly staff, cleanliness, location, value, room. Definitely will stay again.
Cons:
10.0
Angela
Exceptional
Group Traveler
08-02-2016
Pros: Friendly and helpful staff
Cons:
10.0
Verified Hotel Guest
Exceptional
07-31-2016
Pros: Cleanliness, friendly staff, location, pool, free breakfast
Cons: No
7.0
Michele
Good
Family with Teens
07-25-2016
Pros: Comfortable bed.
Cons:
10.0
Pamela
Exceptional
review category group of friends
07-23-2016
Pros: Staff was friendly and helpful. Check in girl and breakfast assistant were the most helpful and sincerely caring. Breakfast was yummy!
Cons: All was fine
6.0
Verified Hotel Guest
Pleasant
07-19-2016
Pros: The bed was comfortable
Cons: What I didn't like about the room was there were ants in the room on the table
4.2
Loren
Disappointing
mature couple
07-15-2016
Pros: Not much.
Cons: The blower in the bathroom did not work and the room was not cleaned a couple days. We had to get clean towels from the front desk. There was a dead bud behind the sofa when we pulled it out to use it. We were charged for a safe that we did not use. We have stayed at this hotel before but never again.
9.2
Barbara
Wonderful
mature couple
07-14-2016
Pros: Staff was helpful and polite. Location central to many venues.
Cons: I never saw a sign indicating the location or driveway.
9.6
Henry
Exceptional
mature couple
07-09-2016
Pros: Friendly, accommodating staff and rooms very nice, large, and clean. You feel "at home".
Cons: Bottom sheet would keep coming out and we got tangled in it.
8.0
Verified Hotel Guest
Very Good
Family with Teens
07-07-2016
Pros: The room was large and clean. The staff was friendly.
Cons:
8.0
John
Very Good
Business Traveler
06-26-2016
Pros: Clean, quiet, comfortable room.
Cons: N/A
3.8
Mary
Poor
solo traveller
06-12-2016
Pros: Bed was comfortable.
Cons: Desk staff acted like it was a chore to be there. Room was not very clean. Refrigerator still had food left in it.
1.0
Jenny
Very Poor
Family with Young Children
06-10-2016
Pros: Rooms were quiet
Cons: Dog food and pet hairs all over the floor. Bathroom was disgustingly dirty. There was no shower curtain. It's as if the maid made the beds and then left the room and forgot to come back. It was by far the grossest room I have EVER stayed in.
10.0
Donald
Exceptional
Traveling as Couple
06-02-2016
Pros: The room was clean, well equipped and the bed was comfortable. All the staff were friendly and very helpful.
Cons: The only negative I saw was that some of the common areas (such as the elevator and floors) needed a little attention.
9.0
Shannon
Wonderful
05-26-2016
Pros: Great room with lots of space. Staff was wonderful, and the breakfast was lovely.
Cons: Not one thing
9.6
Gail
Exceptional
solo traveller
05-26-2016
Pros: Staff was friendly
Cons:
9.0
Keith
Wonderful
05-25-2016
Pros: For the price was great.
Cons: No hot tub.
10.0
Verified Hotel Guest
Exceptional
05-22-2016
Pros: Everything was great. This was my second stay at this location and I look forward to returning soon.
Cons: Nothing.
7.1
Sullivan
Good
mature couple
04-19-2016
Pros: Location was excellent and room was clean.
Cons: Checking in was not as smooth as it should have been. Desk clerk made a mess of my bill by charging me the wrong rates. She didn't originally honor my booking.com reservation as she said it didn't have my first name attached, only the initial x. Then she said that booking.com only had me down for 1 night so she tried to charge me for extending my stay even though I booked 2 nights from the very beginning. I don't know who is to blame for the mix-up but the hotel blamed it on booking.com.
I think the original problem was booking.com not putting my first name on the reservation and then she compounded it with her incompetence. I probably would use the hotel again. I probably will not use booking.com again.
9.6
Jeff
Exceptional
review category group of friends
04-19-2016
Pros: Clean quiet close to keeneland
Cons: The worst wifi EVER!
10.0
Gloria
Exceptional
family with older children
03-29-2016
Pros: Excellent breakfasts, clean rooms, nice to have fresh fruit (apples, bananas, oranges) available at all times, great exercise room and pool.
Cons: The heating/AC system in the room was very loud and I called the front desk for a 6:45AM wake up call but got a 4:45AM wake up call :(
8.8
Kristy
Excellent
family with older children
03-14-2016
Pros: Breakfast was great!
Cons: Small pillows
7.9
Dale
Good
family with older children
03-13-2016
Pros: the fact that it was a Suite was nice, lots of room.
Cons: Price was a little high for this motel
8.8
Kayla
Excellent
young couple
03-06-2016
Pros: The bed was super comfy, and the pillows were to die for!
Cons: There were no towels in the pool room, having towels in there would be a great thing so you don't have to go to the desk and get one everytime.
8.0
Cheryl
Very Good
03-03-2016
Pros: Great location. Good breakfast. Clean
Cons: The hotel was packed, and there was no parking. Staff didn't seem to care. Not enough spaces to eat breakfast. Everything in the fitness room was broke, staff did not care.
4.6
Jenny
Disappointing
solo traveller
02-23-2016
Pros: The room was spacious and the bed was comfortable.
Cons: There was no control of other guests. Wet children were running from the pool to the lobby soaking the floor and making it slippery. A large group of men were hanging out in my hall at 11 pm smoking and rough-housing. Just ridiculous that I had to put up with any of that.
9.6
Mike
Exceptional
mature couple
02-21-2016
Pros: good size room,very clean
Cons:
5.0
Gregory
Fair
Business Traveler
02-01-2016
Pros: The breakfast was standard fair. Quick check in. Restaurants nearby. Would recommend with adjusted expectations for the rate.
Cons: I did not like the Highway noise level. The shower would not adequately drain. Terrible and nasty to think about others "stuff" coming in contact with feet. The half wall trim ledge (a 30 inch board) not attached with nails sticking out.
10.0
Judy
Exceptional
family with older children
01-15-2016
Pros: The room was large and perfect and the bed was incredibly comfortable. After driving 15 hours. It was perfect.
Cons: I was quoted 119.20 and charged 137.00
7.5
Robert
Good
mature couple
01-06-2016
Pros: location
Cons: thst they chargeed a larger amount to my credit card than the price of room and still not been corected
10.0
Brian
Exceptional
solo traveller
01-02-2016
Pros: A friendly and helpful staff
Cons:
7.5
Byron
Good
solo traveller
12-28-2015
Pros: Room was clean and quite. Breakfast was fine.
Cons: I have NEVER been charged to pay for insurance for a room safe. While I admit that I must have initialed that particular line (like the non-smoking) during the check in process, in all my traveling for business, never have I seen a line to sign off to be charged to pay $2 for room safe protection. My feeling is that this is a some what subversive way to make a few $$.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
12-25-2015
Pros: This hotel is updated, very clean & modern. Rooms were large and clean (we had a suite with 2 queen beds, fold out couch area with coffee table & small dinette table/2 chairs), microwave & mini fridge. Also breakfast was pretty good, also.
Cons: The eggs at breakfast certainly could have better, but that is literally the only improvement I can think of..... Great hotel, great value.
9.6
Chelsia
Exceptional
family with older children
12-15-2015
Pros: Very clean and great value for your money!
Cons: We got a call from the front desk saying we were being loud when me and my daughters were already in bed
10.0
Anonymous
Exceptional
family with older children
12-10-2015
Pros: Fulfilled our need to sleep three adults for one night. Breakfast was fine and breakfast room was very clean. The breakfast attendant was very courteous and helpful.
Desk clerk at check in was friendly and very helpful.
Cons: Fitted sheet was a bit too small for the king mattress. This was only a slight problem.
9.6
Joseph
Exceptional
solo traveller
11-17-2015
Pros: Friendly staff, first-rate breakfast, excellent Indian restaurant across the street.
Cons:
8.0
Verified Hotel Guest
Very Good
Business Traveler
11-15-2015
Pros:
Cons: Furniture
4.2
Darrell
Disappointing
family with young children
11-11-2015
Pros: The breakfast was excellent.
Cons: The ice machine di not work the whole time we were there.
There were never towels in at the pool. Had to ask several times to get towels for the children.
10.0
George
Exceptional
11-09-2015
Pros: Clean, well appointed rooms.
Cons: TV in room was not bright enough to even see. Probably just a bad TV set.
9.2
Robert
Wonderful
mature couple
11-04-2015
Pros: Room very comfortable and spacious.
Cons: The one elevator in tight space and slow.
10.0
John
Exceptional
review category group of friends
10-26-2015
Pros: Convenience, ease of checking in. Pillows.
Cons: The pool was like a fish bowl. Put some blinds on the window or something.
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