The lobby is not particularly large but it does have a fireplace and several chairs. Guest rooms are spacious, have locally-themed photo artwork.
Smoke free premises. 72 units. 4 stories, interior corridors. Accessibility (Call).
Cons: Room air/heat was very noisy making it hard to sleep
2.0
Eric
Poor
Business Traveler
09-22-2017
Pros: Location and price.
Cons: Shower looks like it had black bold on ceiling and the floor looked like a CSI crime seen. Blood or wine spilled in a large area between the beds.
8.0
Verified Hotel Guest
Very Good
Business Traveler
09-22-2017
Pros:
Cons: Furniture
9.0
Patricia
Wonderful
Traveling as Couple
09-22-2017
Pros: The room was great, so large. The bed was comfortable. But the best thing about staying in this hotel was the staff. Hotel Employee was at the front desk when we checked in late. She was was extremely efficient, with such a wonderfully positive
Cons: No
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
09-22-2017
Pros: The whole experience was wonderful! The room exceeded expectation, the area was ideal and convenient,the staff and manager were very diligent. This was truly a refreshing trip where we felt safe and cared for.
Cons: We travel frequently and this was the best hotel we have ever stayed.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
09-22-2017
Pros: This hotel is updated, very clean & modern. Rooms were large and clean (we had a suite with 2 queen beds, fold out couch area with coffee table & small dinette table/2 chairs), microwave & mini fridge. Also breakfast was pretty good, also.
Cons: The eggs at breakfast certainly could have better, but that is literally the only improvement I can think of..... Great hotel, great value.
5.0
Gregory
Fair
Business Traveler
09-22-2017
Pros: The breakfast was standard fair. Quick check in. Restaurants nearby. Would recommend with adjusted expectations for the rate.
Cons: I did not like the Highway noise level. The shower would not adequately drain. Terrible and nasty to think about others "stuff" coming in contact with feet. The half wall trim ledge (a 30 inch board) not attached with nails sticking out.
8.0
John
Very Good
Solo Traveler
09-22-2017
Pros: Good value. Good breakfast. Staff very helpful.
Cons: Breakfast not until 7 am on weekends.
1.0
Verified Hotel Guest
Very Poor
Business Traveler
09-22-2017
Pros:
Cons: The room was not cleaned properly, sheets weren't changed. Bed was broken
10.0
Verified Hotel Guest
Exceptional
09-22-2017
Pros: Everything was great. This was my second stay at this location and I look forward to returning soon.
Cons: Nothing.
10.0
Donald
Exceptional
Traveling as Couple
09-22-2017
Pros: The room was clean, well equipped and the bed was comfortable. All the staff were friendly and very helpful.
Cons: The only negative I saw was that some of the common areas (such as the elevator and floors) needed a little attention.
8.0
Verified Hotel Guest
Very Good
Family with Teens
09-22-2017
Pros: The room was large and clean. The staff was friendly.
Cons:
7.0
Verified Hotel Guest
Good
Traveling as Couple
09-22-2017
Pros: Rooms are large with sofa and small refrigerator and microwave. Nice indoor pool, friendly staff, and next door to liquor barn.
Cons: Older rooms and outdated. They were having problems with Ac units and they were leaking water all on the floors in the rooms and hallways. We had a little bit of trouble finding the entrance from the road because there are no signs leading to it.
6.0
Verified Hotel Guest
Pleasant
09-22-2017
Pros: The bed was comfortable
Cons: What I didn't like about the room was there were ants in the room on the table
7.0
Michele
Good
Family with Teens
09-22-2017
Pros: Comfortable bed.
Cons:
10.0
Verified Hotel Guest
Exceptional
09-22-2017
Pros: Cleanliness, friendly staff, location, pool, free breakfast
Cons: No
10.0
John
Exceptional
Traveling as Couple
09-22-2017
Pros: Everything was great. Clean rooms, great service from everyone on staff. Most friendly folks we have ever seen in the hospitality industry.
Cons: The guest who sat outside in the parking lot drinking beer and carrying on like it was a tailgate. We believe they were in town for the UK Vandy game that weekend.
2.0
Thomas
Poor
Senior Traveler
09-22-2017
Pros: nothing
Cons: dirty
9.0
Verified Hotel Guest
Wonderful
Business Traveler
09-22-2017
Pros: Large, clean rooms
Cons:
10.0
Gregg
Exceptional
Family with Teens
09-22-2017
Pros: I have stayed here many times and I always have a great stay.
Cons: No.
10.0
Robyn
Exceptional
09-22-2017
Pros: The Manager
Cons: No
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
09-22-2017
Pros: Lovely Bluegrass decor, clean, filling breakfast, easy to find on Harrodsburg Rd. Staff was very attentive
Cons: Slight road noise
5.0
Verified Hotel Guest
Fair
09-22-2017
Pros: Location
Cons: Very outdated
7.0
Verified Hotel Guest
Good
Group Traveler
09-22-2017
Pros: Breakfast was good.
Cons: Sofa bed was a little run down with seems coming apart. Had to reset key at front desk everyday of our stay.
10.0
Gregg
Exceptional
Family with Teens
09-22-2017
Pros: I stay here often and I am always satisfied with the experience.
Cons: Nothing.
9.0
Lawrence
Wonderful
09-22-2017
Pros: The hotel was clean and friendly and located near restaurants around the area.
Cons:
9.0
John
Wonderful
09-22-2017
Pros: All good
Cons: Went to room and do not disturb sign in door and not closed all the way. Maid must have forgotten
8.0
Gregg
Very Good
Family with Teens
09-22-2017
Pros: Location and value.
Cons: The bathroom could have been cleaner and the room had minor maintenence issues such as loose/missing caulk and a missing door jamb.
10.0
Anonymous
Exceptional
family with older children
12-10-2015
Our stay at this Comfort...
Pros: Fulfilled our need to sleep three adults for one night. Breakfast was fine and breakfast room was very clean. The breakfast attendant was very courteous and helpful.
Desk clerk at check in was friendly and very helpful.
Cons: Fitted sheet was a bit too small for the king mattress. This was only a slight problem.
7.1
Anonymous
Good
family with young children
06-24-2017
Good
Pros:
Cons:
8.3
Anonymous
Very Good
young couple
01-02-2017
Very good
Pros:
Cons:
5.8
Anonymous
Okay
family with young children
08-07-2016
Okay
Pros:
Cons:
6.7
Tracy
Pleasant
family with young children
08-28-2017
It was ok. Not great....
Pros:
Cons: The lights from the parking lot shone through the windows all night because the black out curtains were not functional.
We got there late, we were tired, the first room they sent us to wasn't usable because the lock on the door was broken so we had to go back downstairs and get a different room.
10.0
Yaroslavs
Exceptional
family with young children
08-26-2017
Exceptional
Pros:
Cons: Difficult to see the hotel from road.
9.2
Suzanne
Wonderful
family with young children
08-17-2017
It was ok .
Pros: Need a better breakfast option for family.
Cons: Breakfast. Pool was cold!
8.8
Toni
Excellent
young couple
08-11-2017
Dependable and comfortable
Pros: the room was comfortable and large. the breakfast was very nice. the pool was good. the staff very warm and friendly.
Cons: noises in the bathroom from other floors
10.0
Ken
Exceptional
young couple
08-02-2017
Exceptional
Pros: What I answered to all the questions!
Cons: No complaints!
5.8
Dan
Okay
solo traveller
07-19-2017
Fire the Procurement Manager
Pros: Staff was courteous
Cons: They had no bar soap for the rooms to shower or wash your hands with. They gave me an extra bottle of shampoo to use as soap. They also had no key envelopes and had to fold a piece of paper around the key. Minor issue, but ties in to the lack of soap in the room. They had no soap!
10.0
Dixie
Exceptional
review category group of friends
07-10-2017
Excellent price & quality &...
Pros: Loved the bed, very comfy! Hotel was quiet & clean. Great breakfast choices (except No bacon), awesone price! Excellent location for traveling, quick off/on to main arteries. Stayed here many times & loved it! Will be back soon! Also allows pets
Cons: TV was only centered for one of the beds & didn't swivel to accomodate other bed, also the toilet kept running off & on.
10.0
Theresa
Exceptional
family with young children
06-13-2017
Great place to stay kid...
Pros: Very friendly, answers all our questions! Loved the room , it was very comfortable!
Cons: There was nothing wrong!
2.9
Bruce
Poor
family with young children
06-12-2017
Extremely disappointed!!!!
Pros: Bed was ok.
Cons: Made a reservation for two queen suites, since we had three people in a room. I wanted two bed and not to have someone sleep on the pull out couch. There was an up charge due to three people, but again, since I did not want someone sleeping on couch, we paid the extra charge. When I checked in, they said they had moved us to a king size suite, meaning someone would have to sleep on the pull out. They told me there were not any queen suite left. I found that strange since we were there at 3 pm, the earliest we could check in. After we went to the party that we were there for, we were locked out of our room. Had to go to desk to find out why (very inconvenient late at night). The person at desk said they locked us out because they did not know who they had put in that room. That is a very scary thought. How could they not know who they had checked into a room?????? She had stated that she did have the queen suite available and wanted to know if we wanted to move. We declined since we were settled into room.
They place is not kept up well either. Stains on carpet and couch. the bathroom floor was obviously not washed since it had a soap wrapper on the floor along with dirt at the tub and floor line. The carpet in the hallways was disgusting.
The free breakfast was minimal. Not a very good selection and by the looks of the food we just ended up going out for breakfast.
The staff as nice, but quite frankly seemed somewhat incompetent since it took so long to check in. They blamed it on slow computers. Plus their confusion regarding the reservation is perplexing. Not sure who to blame the screwed up reservation on, Comfort Suites or Booking.com. But strange that at 1130 at night, they two queen rooms available.
We have a wedding to attend next year in that area and I will recommend that the bride and groom not recommend this hotel to guests.
In addition, I will probably use another source, other than booking.com, to make reservations.
10.0
Barbara
Exceptional
family with young children
06-08-2017
Great place to stay!
Pros: Beds were great! Room very nice. Staff very personable. Breakfast was good.
Cons: No complaints at all!
8.0
Garth
Very Good
solo traveller
05-29-2017
Very good
Pros: The property was convenient to our events for the weekend.
Cons:
10.0
Charlene
Exceptional
family with young children
05-07-2017
Great
Pros: Hard boiled eggs were not any good tasted sour
Cons: Nothing
7.5
Charlotte
Good
review category group of friends
04-10-2017
Good
Pros:
Cons: had to have a car to get to airport or call a taxi. restaurant choices were not the greatest
5.0
W
Fair
family with young children
03-06-2017
Not happy with the facility...
Pros: Size of the bed was nice..
Cons: ran out of coffee in our roon. Room was not real clean. Couldnt fine the DO NOT DISTURB sign for door. Door had to be forced open and closed..
On Sunday morning, some guy in the parting lot running a gas powered power sprayer
9.6
Linda
Exceptional
solo traveller
02-16-2017
Exceptional
Pros: Very clean and quiet.
Cons: N/A
7.1
William
Good
young couple
01-30-2017
Room was clean.
Pros: Room was clean. hotel was clean.
Cons: Room was smaller than it looked in pictures. TV was small, they put us on the same floor with a school bus load of kids that played ball in their rooms and ran up and down the hall all night, they were loud and knocking on doors. I guess they had no one to supervise them, got very little sleep.
8.8
Michelle
Excellent
solo traveller
01-13-2017
Fabulous
Pros: I booked them or inf of, and got a great deal last minute. I arrived late in the evening, the staff was courteous and helpful.
Cons: When I went downstairs to get breakfast, my keycard stopped working. The staff at the front desk fixed the problem immediately and I was back in my room within five minutes!
7.9
Alex
Good
young couple
01-09-2017
Slept like a baby in...
Pros: The room and bed was nice and bed was comfortable .
Cons: Halls and rooms were under construction . So getting to my room I had to pass all that
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