Comfort Inn & Suites Airport/Expo

AAA Inspector Rating
8.7
Very Good
21 Guest Ratings
653 Phillips Ln
Louisville, KY 40209- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
2.8
Overall
Room3.1
Bath2.6
Public Areas2.6
AAA Inspector Notes
Close to the fairgrounds and Kentucky Kingdom amusement park, this hotel appeals to families seeking an affordable option. Guest rooms have sofa sleepers and well-illuminated desks. Smoke free premises. 98 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-264 exit 11 (Fairgrounds/Expo Center Main Gate), 0.5 mi w. 653 Phillips Ln 40209.
Pool
heated indoor.
Parking
winter plug-ins.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
limited exercise equipment.
Guest Services
valet and coin laundry, airport transportation, area transportation-within 1 mi.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 21 guests
Showing reviews 1 - 5 of 50
5.0
Anonymous
Fair
08-11-2017
Pros: Big room, functioning air conditioner, two TVs.
Cons: Unit door was left slightly ajar while I was gone for the evening and front desk was less than pleasant in their response to the situation, suggesting that it was housekeeping's error which was not comforting at all.
10.0
Anonymous
Exceptional
08-11-2017
Pros: I had no problems at all & the staff was great!
Cons: The ONLY discrepancy I had was the sign said the pool was down! However they had someone working on it! By the time I got my bags out the car the pool was open! T
9.0
Anonymous
Wonderful
08-11-2017
Pros: Great location
Cons:
1.0
Anonymous
Very Poor
08-11-2017
Pros:
Cons: As business traveler, I need wifi. Despite fact that laptop worked at previous hotels & Dunkin Donuts, it didn't work here. They said other guests had problems recently but blamed me. Initially wouldn't cancel but then called too late for me to switch.
4.0
Anonymous
Disappointing
08-11-2017
Pros: parking , room was spacious
Cons: ran out of coffee multiple days, fire sprinkler taped in room and not fixed after telling staff, room key didnt work, `no one answered one evening when calling front desk, no one at front desk at times when needed,unable to make future reservation, cost
Showing reviews 1 - 5 of 50