Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This handsome brick building is across the street from the convention center. Rooms have large work areas with comfortable chairs. Suites have sofa sleepers that are a convenient option for families. Number 12 rooms are all corner suites affording occupants a view of the basketball arena, Ohio River and Main Street.
Smoke free premises. 140 units. 8 stories, interior corridors. Accessibility (Call).
valet and coin laundry, boarding pass kiosk, airport transportation, area transportation-within 2 mi.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 51 guests
Showing reviews 1 - 5 of 31
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
06-16-2017
Pros: Location - near the river and Yum center
Cons: Lack of restaurant - Starbucks was the only available food.
10.0
John
Exceptional
Business Traveler
06-16-2017
Pros: Great room was spacious and comfortable. Only $6 for overnight parking compared to $30 for Marriott and Hyatt around the corner. Very functionable for less than half the cost of other top end hotels in the area.
Cons:
10.0
Phillip
Exceptional
Group Traveler
06-16-2017
Pros: I loved the friendly staff, they were very helpful, the location was great and it was very clean.
Cons: Everything was great.
8.0
Verified Hotel Guest
Very Good
Family with Young Children
06-16-2017
Pros: Great location and very friendly staff. Very convenient parking garage at the hotel.
Cons:
8.8
Anon15
Excellent
review category group of friends
06-12-2017
Pros: Great location, right in the middle of everything we wanted to do and see!!
Cons: Bed and pillows were quite firm. AC worked pretty well for the most part, but the room did get a bit warm in the night still.
10.0
Regina
Exceptional
family with young children
03-07-2017
Pros: Great food and service at the Bistro!
Cons: Needed the wifi and could not use it because it was too slow. Had to purchase if wanted better service. That was not acceptable. Give guests a login code and better wifi.
7.1
Tracy
Good
review category group of friends
03-07-2017
Pros: Across the street from the Yum Center
Cons: My car was broken into in the parking garage :/
5.8
Stacie
Okay
young couple
02-21-2017
Pros: The location was great.
Cons: The staff was not very accommodating. The hotel was nice, but certainly not nice enough for how much was spent to stay 1 night.
9.6
Jr
Exceptional
young couple
02-20-2017
Pros: Loved the room and comfortable bed!!! The downtown location was perfect
Cons:
9.6
Nicholas
Exceptional
family with young children
02-20-2017
Pros: The room was very clean and the beds were comfortable.
Cons: I feel that $12 for parking is a little excessive.
5.8
Rita
Okay
family with young children
12-12-2016
Pros: The location
Cons: The room wasn't that clean, a charge for parking, no restaurant or food available until evening
6.7
Barry
Pleasant
young couple
10-17-2016
Pros: Location
Cons: Pillows were awful.
Everything extra cost. Parking / coffee / breakfast
High price.
8.8
Judy
Excellent
young couple
09-15-2016
Pros: The staff was super friendly!
Cons: Complimentary breakfast would be great, but nothing was offered.
7.1
Anonymous
Good
mature couple
08-11-2016
Pros:
Cons: free breakfast
5.8
Anonymous
Okay
family with older children
07-16-2016
Pros: The late night manager gave us a trundle bed and put it into our room and was very kind.
Cons: Smelled bad...like a smoker's room
7.5
Michael
Good
mature couple
07-12-2016
Pros: A central location within walking distance of the museums and eating houses
Cons: There was a Starbucks coffee house there but it wasn't open all day.
8.3
Mark
Very Good
young couple
06-07-2016
Pros: The bed was comfy. Location was perfect.
Cons: Breakfast wasn't included.
7.5
Greg
Good
mature couple
06-06-2016
Pros: location to downtown
Cons:
7.1
Maunone
Good
mature couple
05-23-2016
Pros: Overall, the hotel was clean, comfortable and a good value, usually.
Cons: Early Saturday morning, the smoke alarm was activated by nothing. We were able to shut off the alarm; however, the shrill returned. Eventually, the manager came in and removed the alarm, but my sleep was interrupted. An hour later, the housekeeping staff walked into the room without knocking, then this was repeated an hour later. We were given a discount;however, this cannot compensate for my lack of sleep.
5.0
Michael
Fair
family with older children
05-21-2016
Pros:
Cons: Vacume the carpet sometime this year.
room had a smell of dirty carpet.
7.1
James
Good
mature couple
05-17-2016
Pros: location and clean room.
Cons: Should have free breakfast for over $200 a night. On third floor,too much traffic noise on second street.
6.3
Loretta
Pleasant
mature couple
05-04-2016
Pros: Courtyard chain is generally a good value, though it's hard to get the room temp just right and the bedclothes are thin.
Cons: • Hotel is across from the Yum! Center. Spent hours getting to and from during weekend events.
• Could not get toilet paper on request. Had to steal some from a cart. Couldn't get our room made up promptly that day either.
• Breakfast not cooked as nicely as at other Courtyard locations.
10.0
Julianne
Exceptional
mature couple
05-03-2016
Pros: The view!comfort of the room
Cons: no complimentary breakfast
10.0
James
Exceptional
mature couple
03-15-2016
Pros: Location & accomudations were excellent.
Cons:
10.0
Lakevi
Exceptional
young couple
02-16-2016
Pros: Perfect location for yum center events and whiskey row. Staff really helpful and well informed.
Cons: N/A
9.2
Carl
Wonderful
mature couple
12-29-2015
Pros:
Cons: Price
10.0
Ironman
Exceptional
family with older children
11-05-2015
Pros: Staff was outstanding. Reasonable overnight self parking fees.
Cons:
10.0
Melissa
Exceptional
young couple
10-08-2015
Pros: Over all nice showers was good great water pressure balcony room great
Cons:
10.0
College
Exceptional
solo traveller
10-03-2015
Pros: I got special weekend/holiday rates, and it was walking distance from the Arts Theatre. As a bonus, an international festival was also scheduled that weekend.
Cons:
10.0
Jim
Exceptional
mature couple
10-01-2015
Pros: Awesome place !!! Can't wait to come back.
Cons:
5.0
Elizabeth
Fair
family with older children
08-06-2015
Pros: I liked the location. It was right across the street from our venue.
Cons: I had made a special request and was then moved to a different room. My request was not able to be kept. Also from when we checked in until the next morning there were dirty linens and trash in the hallway
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