Holiday Inn Express Louisville Northeast

AAA Inspector Rating
8.7
Very Good
35 Guest Ratings
3711 Chamberlain Ln
Louisville, KY 40241- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.5
Overall
Room3.5
Bath3.5
Public Areas3.3
AAA Inspector Notes
Guest rooms have a sleek, modern design with all-white bedding, backlit bathroom mirrors, large desks and 55-inch TVs. Several national chain stores are located next door. Smoke free premises. 81 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-265 exit 32, just e. 3711 Chamberlain Ln 40241.
Pool
heated indoor.
Parking
winter plug-ins.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
complimentary and valet laundry.
Terms
cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 35 guests
Showing reviews 1 - 5 of 48
1.0
Anonymous
Very Poor
07-21-2017
Pros:
Cons: Room was awful. The air did not work. Told the front desk and they were going to tell someone they said
3.0
Anonymous
Poor
07-21-2017
Pros: Location and strong shower.
Cons: Rooms, Halls need painting. Doors dirty, door handles same. Old towels fraying.
1.0
Anonymous
Very Poor
07-21-2017
Pros: Location
Cons: Bedbugs. Rude staff Who refused to switch me to the type of room I requested,although they were the ones that made the mistake. They insisted that I was lying about the type of room that I requested ... Mess and construction everywhere. Terrible hotel!
4.0
Anonymous
Disappointing
07-21-2017
Pros:
Cons: I payed for a non smoking room and my room reaked of smoke. The elevator safety certificate was expired. And the hotel was a mess with construction. The night manager was unpleasant and rude.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Clean, well kept, had everything we needed.
Cons: It cost more than we expected to pay. As I understand it, there was a truck show going on that weekend and it was hard to find a room so the rates might have been inflated a bit.
Showing reviews 1 - 5 of 48