Holiday Inn Express Louisville Northeast

AAA Inspector Rating
8.7
Very Good
35 Guest Ratings
3711 Chamberlain Ln
Louisville, KY 40241- Map It
AAA Inspector Rating Details (scale 1-5)
3.5
Overall
Room3.5
Bath3.5
Public Areas3.3
AAA Inspector Notes
Guest rooms have a sleek, modern design with all-white bedding, backlit bathroom mirrors, large desks and 55-inch TVs. Several national chain stores are located next door. Smoke free premises. 81 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-265 exit 32, just e. 3711 Chamberlain Ln 40241.
Pool
heated indoor.
Parking
winter plug-ins.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
complimentary and valet laundry.
Terms
cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 35 guests
Showing reviews 1 - 5 of 50
3.0
Nathan
Poor
Business Traveler
01-19-2018
Pros: Location and strong shower.
Cons: Rooms, Halls need painting. Doors dirty, door handles same. Old towels fraying.
1.0
Verified Hotel Guest
Very Poor
Traveling as Couple
01-19-2018
Pros: Location
Cons: Bedbugs. Rude staff Who refused to switch me to the type of room I requested,although they were the ones that made the mistake. They insisted that I was lying about the type of room that I requested ... Mess and construction everywhere. Terrible hotel!
1.0
Verified Hotel Guest
Very Poor
01-19-2018
Pros: The rooms where clean and the staff was friendly
Cons: The hotel was under construction. We arrived at 2 am and the work started at 7am. They should have put a note on the Internet about the construction or waited until after 11 to start work.
5.0
Verified Hotel Guest
Fair
Traveling as Couple
01-19-2018
Pros: The hotel was conveniently located to the event we attended. There were restaurants nearby. The bed was comfortable.
Cons: The nonsmoking room had a strong odor of smoke. There was a cigarette butt on the floor. I also saw cigarette butts in the hallway. I had to get Lysol spray from the front desk. The Sofa bed and the furniture were in need of being replaced.
8.0
Jessica
Very Good
Family with Young Children
01-19-2018
Pros: ease of check in
Cons: no.
Showing reviews 1 - 5 of 50