Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Rooms are spacious, and some include a recliner as well as large task table work areas. The property is within walking distance to numerous restaurants. Patrons enjoy a colorful breakfast area.
Smoke free premises. 59 units. 3 stories, interior corridors. Accessibility (Call).
Pros: friendliness of staff - Breakfast was a 5 star event, clean, good food,great woman in charge
Cons: no
10.0
Anonymous
Exceptional
08-11-2017
Pros: Quiet due to being nestled by tree-covered hills. Easy to find, convenient location. Very friendly staff who made us feel more like family than customers. First rate facility and people.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Close to lmu
Cons: Liked everything
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff was super friendly and helpful!!
Cons:
1.0
Verified AAA Guest
Very Poor
07-03-2017
Very friendly and helpful staff. Super clean room. Great breakfast. What more can you ask for?
Pros:
Cons:
7.1
Anonymous
Good
08-16-2017
Comfortable stay and reasonably close...
Pros: It was ok
Cons: Seems out in the boonies
9.2
Anonymous
Wonderful
08-10-2017
Superb
Pros: Very good staff.
Cons: Not many restaurants within walking distance and no cross walk.
10.0
Anonymous
Exceptional
07-28-2017
Exceptional
Pros: They accommodated us and moved us to another room we could fit in and be comfortable.
Cons: Had trouble getting the room we needed, they told us because we booked through booking.com we don't always get the room we want but what they have available.
10.0
Anonymous
Exceptional
07-27-2017
Exceptional
Pros: I really liked the selection of food items on the breakfast menu. The staff couldn't have done a better job than what they did. This was truly an exceptional stay for us.
Cons:
9.6
Anonymous
Exceptional
07-17-2017
Great Hotel!
Pros: The rooms were spacious. The mattresses were new and comfortable. The firmness of the pillows were labeled. The rooms were very clean. The view from our window was nice. We were able to walk to a few stores and restaurant.
Cons: There were gnats in the room.
10.0
Anonymous
Exceptional
07-04-2017
Best stay of our entire...
Pros: The property was so clean and inviting! We were so pleasantly surprised.
Cons: No complaints and we will be back. Best night sleep!
10.0
Anonymous
Exceptional
07-01-2017
A great place to stay...
Pros: This was our 38th wedding anniversary. We travel on each one. This is the best hotel we have ever visited. The staff was extremely friendly and helpful. The breakfast was very good with a lot of options. The room and property were very clean and maintained. We will definitely be coming back. It wasn't the cheapest in the city but we have learned you get what you pay for. Money well spent.
Cons:
10.0
Anonymous
Exceptional
06-26-2017
A really nice place to...
Pros: Every one was so friendly.
Cons: A lot of doors slamming.
6.7
Anonymous
Pleasant
06-16-2017
too expensive
Pros:
Cons: less expensive
10.0
Anonymous
Exceptional
06-05-2017
I would come back
Pros: Front desk was very knowledgeable. Breakfast was delicious.
Cons:
10.0
Anonymous
Exceptional
06-01-2017
Vacation
Pros: No
Cons: Everything was perfect
6.7
Anonymous
Pleasant
05-31-2017
Pleasant
Pros: Ok
Cons: Carpet was dirty
7.9
Anonymous
Good
05-23-2017
Good
Pros: Everything at the hotel was very good staff and cleanliness except the beds were uncomfortable and very hard. We had trouble sleeping
Cons: Beds were very uncomfortable :(
9.0
Anonymous
Wonderful
04-22-2017
Lovely hotel
Pros: Lovely room. Lots of pillows. Good breakfast.
Cons:
9.6
Anonymous
Exceptional
04-06-2017
Excellent hotel with friendly staff....
Pros: Great Breakfast!!!
Cons: Nothing
10.0
Anonymous
Exceptional
02-27-2017
Great stay!! Staff extremely friendly!
Pros: Love how friendly everyone was!
Cons: There is nothing not to like.
10.0
Anonymous
Exceptional
01-25-2017
Mother Daughter hiking retreat
Pros: All was good. Staff was excellent. Facility is nice especially for the price.
Cons:
9.5
Anonymous
Exceptional
11-27-2016
Good hotel
Pros: Location and free continental breakfast.
Cons: Toilet is not in a good condition in the morning. That's the only problem. Excellent location, facility, and stuff!!
10.0
Anonymous
Exceptional
11-13-2016
Great place to stay!!!
Pros: The staff were exceptionally friendly and helpful.
Cons: N/A
10.0
Anonymous
Exceptional
11-08-2016
Exceptional
Pros: Awesome coffee all the time. Friendliness of everyone.
Cons:
10.0
Anonymous
Exceptional
10-26-2016
Great place to stay!
Pros: Great service, great breakfast! Couldn't ask for a better place to stay!
Cons:
7.1
Anonymous
Good
10-26-2016
overall pleasant experience
Pros: clean and comfortable room. friendly staff.
Cons: breakfast was mostly processed (eggs ) and limited.
10.0
Anonymous
Exceptional
10-20-2016
Exceptional
Pros: Two young guys working the desk when we arrived, and the breakfast hostess/attendant were terrific. Very helpful, very friendly, and very proud of where they live and work. This was the second HIE we stayed at during a 13-day road trip (the other is in Lexington KY); this one was even better than that. Liked the room size...everything. The price was right, too.
Cons: You ran out of cookies at the desk by the time we got back from dinner! Only kidding --- I didn't need a cookie --- I had a DQ cone following a Mexican meal. Seriously, we prefer HIE hotels, and this one ranks very high on all we have visited.
7.1
Anonymous
Good
10-01-2016
Good
Pros:
Cons: Not a decent restaurant in town. A Dry county
9.6
Anonymous
Exceptional
10-01-2016
Exceptional
Pros: The staff was very nice and the room was a lot bigger than I expected.
Cons:
10.0
Anonymous
Exceptional
09-04-2016
Relaxing ..clean..neat staff
Pros: Clean..pleasant staff..good location..good safe parking ..very helpful..good breakfast .All these things give you a good start to the day
Cons: It was all good
9.6
Anonymous
Exceptional
08-18-2016
nice
Pros: good selection
Cons: tub drained too slow
8.8
Anonymous
Excellent
06-16-2016
Fabulous
Pros: There was plenty of room, and the staff were very friendly and helpful.
Cons: The shower head was loose and would repeatedly fall off of the mount.
10.0
Anonymous
Exceptional
06-01-2016
Beautiful up to date quiet...
Pros: very clean spacious room...friendly front desk staff...comfortable beds...great location as in close to stores, restaurants, main highways..
Cons: housekeeping needs to check the clock radios in rooms when preparing for next guest to make sure the alarm clock isn't set for middle of the night...mine was...not a funny joke but some people do it...also when using a bath towel after my shower a long hair strand came off the towel onto my leg..whomever folded the towels must have gotten some of their long hair on the towels..maybe wear hair net?...my hair is short n gray so it wasn't mine..
3.8
Anonymous
Poor
05-06-2016
My experience at this place...
Pros:
Cons: the should`ve given me what I reserved, I did not get what I paid for. very disappointed in this experience, won`t do it again with these people.
10.0
Anonymous
Exceptional
05-05-2016
Amazing!
Pros: The hotel was immaculate! One of the nicest hotels I've been in. Very clean, staff was amazing, and everything is new!
Cons:
9.6
Anonymous
Exceptional
04-08-2016
Very relaxing and comfortable.
Pros: Breakfast was very tasty and a huge selection. The staff was very friendly.
Cons: The pool should be an inside pool for the price of the rooms! The eggs on the breakfast menu should be different every day. It was good but had the same omelet two days in a row.
10.0
Anonymous
Exceptional
01-17-2016
Excellent base for exploring the...
Pros: Convenient, close to shopping and food, plus only a few minutes from the National Park and Downtown.
Cons:
8.8
Anonymous
Excellent
11-03-2015
Fabulous
Pros: Friendly and helpful service.
Cons: A little over priced
9.6
Anonymous
Exceptional
10-09-2015
Pleasant place to stay
Pros: Close to the National Park, right off the main street, but still quiet. Breakfast pretty good. Nice people at the front desk and in the breakfast room.
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