Best Western Richmond Hotel

AAA Inspector Rating
8.7
Very Good
70 Guest Ratings
100 Eastern Bypass
Richmond, KY 40475- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
2.6
Overall
Room2.9
Bath2.5
Public Areas2.5
AAA Inspector Notes
This is an older hotel with rooms that are just average in size. If you are staying here on a business trip, request one of the rooms with a king bed; they come with desks. The swimming pool is larger than your typical hotel pool, and long enough to swim laps. Smoke free premises. 80 units. 2 stories (no elevator), interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-75 exit 87, just e. 100 Eastern Bypass 40475.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Parking
winter plug-ins.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet laundry.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 70 guests
Showing reviews 1 - 5 of 50
7.0
Anonymous
Good
07-21-2017
Best Westerns have a professional reputation, but this hotel lacks quality, caring staff who don't promote exceptional customer service. Pillows, blankets, towels, etc and SHOWER CURTAINS are not things guests should have to come get at the front desk.
Pros: The room was clean and comfortable.
Cons: The staff was not professional. We didn't have a shower curtain, and they expected us to come to front desk to get it and hang it ourselves. They hung it when I complained.
9.0
Anonymous
Wonderful
07-21-2017
Pros: Good food for breakfast, clean room, hot shower. Great stay.
Cons: Nothing much to dislike.
7.0
Anonymous
Good
07-21-2017
Pros: Friendly staff
Cons: Rooms were dated
4.0
Anonymous
Disappointing
07-21-2017
Pros: Nothing spectacular... breakfast was pretty good
Cons: The pool was closed and BOTH ice machines were broken with no apologies or forewarning! When i asked for more towels, I had to walk from the back of the building to the front desk, when i returned, housekeeping was practically outside my door.
4.0
Anonymous
Disappointing
07-21-2017
Pros:
Cons: Was not told that we've would have to walk to second floor - we should have asked for handicap room Bathroom very small Needed more end tables
Showing reviews 1 - 5 of 50