Shopping at the Siegen Lane Marketplace or dinning at one of several restaurants is only steps away from your room at this property. The guest rooms feature comfortable beds and large desks.
Smoke free premises. 121 units. 3 stories, interior corridors. Accessibility (Call).
Pros: Besides the circuitous route to arrive at this hotel, the parking is adequate, nice covered entrance, small reception, nice waiting area, well stocked customer service area, cokes, etc. (overpriced as anywhere else).
Cons: The traffic noise up until about 10 PM is horrible with rice rockets burning up and down the adjacent street.
10.0
Anonymous
Exceptional
08-11-2017
Pros:
Cons: Friendly staff
9.0
Anonymous
Wonderful
08-11-2017
Pros: The location was very convenient to the Mall of Louisiana and Siegen Marketplace. Room was quite roomy with a modern flair to the decor. There is also a small refrigerator which I always appreciate while traveling. Staff was helpful and polite.
Cons: Traffic is horrible at this area starting around 4:00 pm and ending around 7:00. The hotel is also located within the Siegen Marketplace complex and no direct access to the main road. Minor inconvenience!
4.0
Anonymous
Disappointing
08-11-2017
Pros: Location was great. Hotel is beautiful except the tub wouldn't drain so while I showered, it filled with water. The staff is inattentive, rude and mean, but overall it was ok
Cons: The staff was rude and inattentive. When I tried to check out, they yelled from across te restaurant to just put the key down. Before my arrival, I called to see how early I could check in. The desk attendant was so rude. She yelled at me like a child.
9.0
Anonymous
Wonderful
08-11-2017
Pros:
Cons: Need a microwave in the room
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very clean room. Very nice and informative front desk staff. Nice restaurant inside the hotel. Great location!
Cons: No. Everything was great.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Lovely hotel, great room with very comfortable bed. Everything is clean and well maintained.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location Layout of room
Cons:
7.0
Anonymous
Good
08-11-2017
Pros: front desk very helpful and engaging.
Cons: Carpet under bed dusty.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great front desk reception. The room was nice and bed super comfortable.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: We stay here often. This hotel is always clean and the staff is always great. Highly recommend.
Cons: n/a
7.0
Anonymous
Good
08-11-2017
Pros: I loved the location even though it was hard to get to. Thank God for GPS or else I would have never found it. I liked how clean and pretty it was. I liked the balcony.
Cons: I did not like the that there was no free breakfast at least continental. My room had no mirowave. The girl in the bistro was not friendly. The front desk cannot connect you to bistro because there is no phone in the bistro. I had to go down to order
9.0
Anonymous
Wonderful
08-11-2017
Pros: comfortable bed, good work station
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Friendly staff
Cons: vending machines on each floor would be nice
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff were friendly and made us feel so welcome.
Cons: I wish we could have been matched with a hotel with free breakfast, since we travelled with our three year old. Other than that everything was perfect.
8.0
Anonymous
Very Good
08-11-2017
Pros: Staff was super helpful
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros:
Cons: Cold pool
6.0
Anonymous
Pleasant
08-11-2017
Pros:
Cons: Check-in staff was terrible. My wife was locked out of our room for hours. Couldn't let her in because her name was not on the reservation.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Good location near restaurants and shops, off freeway. It was quiet and safe too.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: The most I liked about my stay, was the location and a nice clean bed.
Cons: No
10.0
Anonymous
Exceptional
08-11-2017
Pros: Its location, cleanness, and personnel.
Cons: Nothing.
7.0
Anonymous
Good
08-11-2017
Pros: Good location, near the interstate. It was clean and the staff was friendly.
Cons: No.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff is very friendly and the hotel itself is very nice. Bistro bar in the lobby is cool.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Hotel was great... Great locations.... Highly recommended..
Cons: The only neg. was if you leave something behind and they have to ship they want to charge you...
9.0
Anonymous
Wonderful
08-11-2017
Pros: Starbucks
Cons: No
9.0
Anonymous
Wonderful
08-11-2017
Pros: Great location, very nice staff. Treats at check-in.
Cons: Nope. Good all around.
8.0
Anonymous
Very Good
08-11-2017
Pros: The area
Cons: The tub in the bathroom had chipped paint and the ceiling looked patched
10.0
Anonymous
Exceptional
08-11-2017
Pros: Everything the hotel was great, clean quite. Great indoor pool breakfast was grea.. i will be staying there again.
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: The staff was great and let me check in early. Room was very nice.
Cons: No
10.0
Anonymous
Exceptional
08-11-2017
Pros: Staff was awesome!
Cons: No
8.0
Anonymous
Very Good
08-11-2017
Pros:
Cons: Needed renovating which will be happening at the end of this year
3.0
Anonymous
Poor
08-11-2017
Pros: Location was great
Cons: Room key was deactivated each day, room had several bugs in it and a bad odor
4.0
Anonymous
Disappointing
08-11-2017
Pros: It was conveniently located right off the interstate in a large shopping center
Cons: The AC unit was very noisy. They switched me to another room but the unit was just as loud. It was also located on a major highway and there was a lot of roadway noise. The rooms weren't very well insulated.
1.0
Anonymous
Very Poor
08-11-2017
Pros: The manager did her best to accommodate us after our unpleasant stay.
Cons: The quality was very poor for the star rating
8.0
Anonymous
Very Good
08-11-2017
Pros:
Cons: A non smoking property allowed patrons to smoke outside directly in front of the entrance. This area should be moved away from the entrance so you don't have to walk through the smoke to enter.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Location & price
Cons: Shower was not working properly and phone did not work for a wake-up call
3.0
Anonymous
Poor
08-11-2017
Pros: Staff was friendly and check in/out was quick
Cons: Very dated. Room had a musty smell and the A/C was so loud with a variety of interesting sounds that it was difficult to sleep. There was a sign posted at the elevator that basically said we are looking forward to renevations in the winter....me too.
3.0
Anonymous
Poor
08-11-2017
Pros: Convenient location
Cons: On 5/28/17 we stayed in room 326. The room was damp and musty! We discovered the shower leaked and behind bath door it had caused rust and mold! We ask the front desk guy that night if we could change room, he replied no we have none available, sorry!
10.0
Anonymous
Exceptional
08-11-2017
Pros:
Cons: I did not like how our check out time was 12:00, but the cleaning staff was rushing us out before 12.
7.0
Anonymous
Good
08-11-2017
Pros:
Cons: The bottom of the toilet was leaking water, the tub needs resurfacing
8.0
Anonymous
Very Good
08-11-2017
Pros: Clean
Cons: Cable was out in room during College world series. However it worked downstairs in lobby.
4.0
Anonymous
Disappointing
08-11-2017
Pros: Location
Cons: First room smelled of cigarettes and after we requested another room that toilet was backed up. Rooms needs updating.
6.0
Anonymous
Pleasant
08-11-2017
Pros: Shower would not cut off
Cons:
3.0
Anonymous
Poor
08-11-2017
Pros: Location.
Cons: Room wasn't cleaned after first night stay. Sink did not drain. Room outdated. Dirty carpet. Front desk said they would call by noon to advise when room would be ready - never received the call.
10.0
Anonymous
Exceptional
07-22-2017
Great stay
Pros: Clean plenty of towels and quiet. Customer service was great.
Cons: Nothing
9.2
Anonymous
Wonderful
07-13-2017
Excellent Hotel
Pros: It was very clean and friendly staff.
Cons: It did not have a breakfast included. It was rather pricey. Hard to find from the interstate. No sign located at red light.
Asked for a deposit which should have been on the website for booking but was not.
8.3
Anonymous
Very Good
07-07-2017
Nice place in good location...
Pros: Nice little balcony. Clean. Staff was very nice.
Cons: Coffee was not to our taste.
9.6
Anonymous
Exceptional
07-02-2017
I will definitely be booking...
Pros: The staff was awesome. The location was easy to find and convenient. The hotel had all the amenities I need pool, gym, and bar/bistro.
Cons: The towels in the bathroom had hair on them from previous guest. The trash cans had no liners. Television only had a selected few stations.
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