This property has an updated lobby area and contemporary furnishings throughout. It is conveniently located near the airport. Guests can also enjoy a day outside at the park next to the hotel.
Smoke free premises. 131 units. 5 stories, interior corridors. Accessibility (Call).
valet and coin laundry, airport transportation, room service.
Terms
1-7 night minimum stay, cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 51 guests
Showing reviews 1 - 5 of 45
4.0
Steve
Disappointing
06-23-2017
Change matress
Pros:
Cons: The bed would not inflate and was very unconfortable
10.0
Scott
Exceptional
Business Traveler
06-23-2017
I have stayed here on numerous occasions and will continue to do so!
Pros: Location was great, staff very friendly and rooms clean!
Cons: no
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
06-23-2017
Pros:
Cons: no indoor pool
10.0
Robert
Exceptional
Senior Traveler
06-23-2017
Pros: Its close proximity to the airport
Cons: nothing
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
06-23-2017
Pros: Friendliness of the staff very professional and courteous
Cons:
10.0
Verified Hotel Guest
Exceptional
06-23-2017
Pros: The friendly staff.
Cons: No
10.0
Cheryl
Exceptional
Family with Young Children
06-23-2017
Pros: The location was very close to my family home. They were very accommodating when assigning us a room. We enjoyed our stay and would like to stay there again.
Cons: We enjoyed our stay and we have no complaints.
10.0
Verified Hotel Guest
Exceptional
06-23-2017
Pros: It was quiet
Cons: No
10.0
Michael
Exceptional
Business Traveler
06-23-2017
Pros: my flight was canceled due to weather in NC and hotel refunded 3 of 4 nights stay. I thank them and will rebook when trip is rescheduled . GREAT CUSTOMER SERVICE. Mike Mulford
Cons: no
10.0
Verified Hotel Guest
Exceptional
Group Traveler
06-23-2017
Pros: Customer service and cleanlines.
Cons: No, all of my expectations were met.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
06-23-2017
Pros: Beds, location. Nice hotel and friendly staff.
Cons:
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
06-23-2017
Pros: The location and the size of the room was excellent.
Cons: I have nothing bad to say about the hote.
3.0
Verified Hotel Guest
Poor
Traveling as Couple
06-23-2017
Pros:
Cons: I did not receive a king room that was booked and the bed/pillow was horrible.
5.0
Willaim
Fair
Solo Traveler
06-23-2017
Pros: it was close to where i had go.
Cons: no
8.0
Patrick
Very Good
Traveling as Couple
06-23-2017
Pros: The location was exactly what I was looking for in the right area close to everything.
Cons: I appreciated the king suite but I got a room for a handicap person. I'm six feet tall and having to stoop down to take a shower was not very practical. Like I said I liked the room but in the future they should ask if a handicap would be ok.
5.0
Verified Hotel Guest
Fair
Solo Traveler
06-23-2017
Pros: N/a
Cons: The tub had built up mold
6.0
Charles
Pleasant
Traveling as Couple
06-23-2017
Pros: Friendly staff
Cons: The ac unit in the room did not work well. Room was warm at night, 2nd night the ac unit shut off itself and room was hot.
7.0
Beth
Good
Family with Young Children
06-23-2017
Pros: great location
Cons: would've been nice to have a free breakfast
9.0
Verified Hotel Guest
Wonderful
Solo Traveler
06-23-2017
Pros: Breakfast, location, roominess
Cons:
6.3
Jeffery
Pleasant
solo traveller
03-16-2017
Pros: Nice room.
Cons: Not a fully supplied restaurant and bar. Also to expensive prices for food.
5.8
Tony
Okay
family with young children
03-07-2017
Pros: Staff was nice
Cons: Hard bed and the rooms needs to be updated
7.9
Dorothy
Good
young couple
01-25-2017
Pros: Quiet atmosphere.
Cons: When booking the room I had to give a credit card number and when I checked in I used a different credit card number. I am disappointed that the purchase was applied to the card I used to reserve the room.
7.9
Ariel
Good
young couple
01-12-2017
Pros: Convenient location.
Cons: I was overcharged $135 and still have not been reimbursed. The hotel could not even tell me what the charge was for. It shows on my bank statement but when I called the hotel they says it doesn't show on their end.
9.6
Anonymous
Exceptional
family with young children
12-26-2016
Pros:
Cons: There was not a continental breakfast
7.9
Anonymous
Good
young couple
12-01-2016
Pros:
Cons: Too expensive and no cancellation option.
9.6
Anonymous
Exceptional
family with young children
11-28-2016
Pros: The room was perfect.
Cons: The pillows are too soft.
10.0
Ana
Exceptional
family with young children
11-13-2016
Pros: Adam was awesome ! Entire staff was great. I definetly recommend it.
Cons:
10.0
Frank
Exceptional
review category group of friends
11-07-2016
Pros: LEONARD, WAS GREAT
Cons:
8.8
James
Excellent
family with young children
11-01-2016
Pros: Good location,clean
Cons: Called as we reached Baton Rouge and asked for a rollaway bed ,it was not placed in room ,the security guard was good enough to get it ,asked for 4 towels as left room Saturday that was not done either.
10.0
Maria
Exceptional
solo traveller
09-26-2016
Pros: Did not use
Cons:
8.0
Russell
Very Good
review category group of friends
09-05-2016
Pros: Close to Airport.
Cons: Mattress in my room was overdue to be replaced. Where my butt laid was a big indentation in it. Wore out. Time to be replaced, very uncomfortable.
7.5
Anonymous
Good
solo traveller
08-31-2016
Pros: Cleanliness
Cons: Airport shuttle service. Had to call twice, each time said they were en route. When driver finally arrived afyer 35 minutes of waiting (hotel is a 2 min drive away) he parked in an uncovered area as far from me as possible- in a thunderstorm- and did not get out to open the door or help with my suitcase.
5.4
Stan
Fair
family with older children
08-01-2016
Pros:
Cons: Breakfast was not included.
10.0
Yvonne
Exceptional
family with older children
06-01-2016
Pros: We were in Baton Rouge picking our daughter up from college, we stayed one night and all was well.
Cons:
10.0
James
Exceptional
solo traveller
05-31-2016
Pros: The hotel was awesome. Beds where so comfortable and staff was excellent.
Cons: I didn't like leaving, I could have stayed a week.
9.6
Leslie
Exceptional
family with young children
05-28-2016
Pros: The staff was very nice and helpful!
Cons: I think the breakfast should be free.
10.0
Janette
Exceptional
review category group of friends
05-18-2016
Pros: Friendly staff, clean and comfortable room, delicious breakfast and service.
Cons:
10.0
Scott
Exceptional
family with young children
04-21-2016
Pros: We travel with a son on a ventilator and drove in so were tired. From the front desk to security to cooks to housekeeping all amazingly professional, friendly people. We were so impressed.
Cons: 2 of the party flew in late in the evening and said tthey had a long wait for the shuttle.I am not sure how long or if shuttle service is reduced late at night.
10.0
Angela
Exceptional
review category group of friends
04-13-2016
Pros: Breakfast
Cons: N/a
10.0
David
Exceptional
mature couple
01-07-2016
Pros: Very nice staff,
Cons: no breakfast
9.2
Wanda
Wonderful
family with older children
12-20-2015
Pros: Comfortable from entry to exit! Decor was lovely, but not over the top (look but don't touch!) very clean, staff was very friendly and warm but professional. I would definitely stay again.
Cons:
7.1
Bette
Good
solo traveller
11-16-2015
Pros: Location and appearance.
Cons: Had to take a mostly cold shower in the morning.
5.0
Anonymous
Fair
solo traveller
09-07-2015
Pros: The room, although very dated, was neat, smelled fresh, clean atfirst glance.
Cons: In addition to the large roach in the bathroom upon arrival that therewas no hot water!!! Try to take a shower three times...after a long dayof travel, working out in the fitness center, and trying to prepare fora banquet event....still no hot water. I ended up washing up in thesink...that water was lukewarm, but still warmer than the shower.Horrible!!! I have stayed at other Hilton Garden Inns, but I probablywould not stay another.
10.0
Courtney
Exceptional
young couple
09-03-2015
Pros: The staff were amazing! This place had so much to offer for the amount of money spent there. The restaurant was also amazing. Everything was made fresh for us. Even our tea was brewed while we waited. Staff are very personable and it was just a comfortable atmosphere. Will definitely be going back.
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