This property has an updated lobby area and contemporary furnishings throughout. It is conveniently located near the airport. Guests can also enjoy a day outside at the park next to the hotel.
Smoke free premises. 131 units. 5 stories, interior corridors. Accessibility (Call).
valet and coin laundry, airport transportation, room service.
Terms
1-7 night minimum stay, cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 34 guests
Showing reviews 1 - 5 of 33
10.0
Maria
Exceptional
solo traveller
09-26-2016
Pros: Did not use
Cons:
8.0
Russell
Very Good
review category group of friends
09-05-2016
Pros: Close to Airport.
Cons: Mattress in my room was overdue to be replaced. Where my butt laid was a big indentation in it. Wore out. Time to be replaced, very uncomfortable.
7.5
Anonymous
Good
solo traveller
08-31-2016
Pros: Cleanliness
Cons: Airport shuttle service. Had to call twice, each time said they were en route. When driver finally arrived afyer 35 minutes of waiting (hotel is a 2 min drive away) he parked in an uncovered area as far from me as possible- in a thunderstorm- and did not get out to open the door or help with my suitcase.
5.4
Stan
Fair
family with older children
08-01-2016
Pros:
Cons: Breakfast was not included.
10.0
Yvonne
Exceptional
family with older children
06-01-2016
Pros: We were in Baton Rouge picking our daughter up from college, we stayed one night and all was well.
Cons:
10.0
James
Exceptional
solo traveller
05-31-2016
Pros: The hotel was awesome. Beds where so comfortable and staff was excellent.
Cons: I didn't like leaving, I could have stayed a week.
9.6
Leslie
Exceptional
family with young children
05-28-2016
Pros: The staff was very nice and helpful!
Cons: I think the breakfast should be free.
10.0
Janette
Exceptional
review category group of friends
05-18-2016
Pros: Friendly staff, clean and comfortable room, delicious breakfast and service.
Cons:
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
05-03-2016
Pros: The location and the size of the room was excellent.
Cons: I have nothing bad to say about the hote.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-27-2016
Pros: Beds, location. Nice hotel and friendly staff.
Cons:
10.0
Scott
Exceptional
family with young children
04-21-2016
Pros: We travel with a son on a ventilator and drove in so were tired. From the front desk to security to cooks to housekeeping all amazingly professional, friendly people. We were so impressed.
Cons: 2 of the party flew in late in the evening and said tthey had a long wait for the shuttle.I am not sure how long or if shuttle service is reduced late at night.
10.0
Angela
Exceptional
review category group of friends
04-13-2016
Pros: Breakfast
Cons: N/a
10.0
Verified Hotel Guest
Exceptional
Group Traveler
03-29-2016
Pros: Customer service and cleanlines.
Cons: No, all of my expectations were met.
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
02-23-2016
Pros: Staff was very friendly
Cons: The room had a strong urine smell. We booked 3 rooms and the other 2 were wonderful
10.0
Michael
Exceptional
Business Traveler
02-18-2016
Pros: my flight was canceled due to weather in NC and hotel refunded 3 of 4 nights stay. I thank them and will rebook when trip is rescheduled . GREAT CUSTOMER SERVICE. Mike Mulford
Cons: no
10.0
David
Exceptional
mature couple
01-07-2016
Pros: Very nice staff,
Cons: no breakfast
10.0
Verified Hotel Guest
Exceptional
01-05-2016
Pros: It was quiet
Cons: No
9.0
Verified Hotel Guest
Wonderful
12-29-2015
Pros: The location was excellent for whom we were visiting. The staff was courteous.
Cons:
9.2
Wanda
Wonderful
family with older children
12-20-2015
Pros: Comfortable from entry to exit! Decor was lovely, but not over the top (look but don't touch!) very clean, staff was very friendly and warm but professional. I would definitely stay again.
Cons:
7.1
Bette
Good
solo traveller
11-16-2015
Pros: Location and appearance.
Cons: Had to take a mostly cold shower in the morning.
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
11-10-2015
Pros:
Cons: no indoor pool
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
10-12-2015
Pros: i loved the room .
Cons: n/a
5.0
Anonymous
Fair
solo traveller
09-07-2015
Pros: The room, although very dated, was neat, smelled fresh, clean atfirst glance.
Cons: In addition to the large roach in the bathroom upon arrival that therewas no hot water!!! Try to take a shower three times...after a long dayof travel, working out in the fitness center, and trying to prepare fora banquet event....still no hot water. I ended up washing up in thesink...that water was lukewarm, but still warmer than the shower.Horrible!!! I have stayed at other Hilton Garden Inns, but I probablywould not stay another.
9.0
Kevin T
Wonderful
Business Traveler
09-06-2015
Pros: Great place all around. Staff was awesome, great ambiance.
Cons: All good
10.0
Courtney
Exceptional
young couple
09-03-2015
Pros: The staff were amazing! This place had so much to offer for the amount of money spent there. The restaurant was also amazing. Everything was made fresh for us. Even our tea was brewed while we waited. Staff are very personable and it was just a comfortable atmosphere. Will definitely be going back.
Cons: There were no bad experiences at all.
8.0
Verified Hotel Guest
Very Good
Solo Traveler
08-12-2015
Pros: Free parking and ease of access to the airport.
Cons: Didn't really get a chance to explore much of the hotel.
10.0
Shaterica
Exceptional
mature couple
07-17-2015
Pros: Everything was great
Cons: We had to pay for breakfast
7.5
Anonymous
Good
solo traveller
06-01-2015
Pros: Friendly staff, clean and comfortable.
Cons:
10.0
Anonymous
Exceptional
mature couple
04-28-2015
Pros: Great one night stay location
Cons:
8.8
Laportia
Excellent
review category group of friends
03-03-2015
Pros: I loved our stay at the hilton! It was perfect. We made reservations but they were out of the rooms we reserved ao we got an upgrade.
Cons: I did not like the additional $25 fee that still has not been reimbursed.
10.0
Toshia
Exceptional
solo traveller
03-03-2015
Pros: Albert & Bernard were the greatest !
I was running behind for my check in time and assured me I had a room. When I arrived there were no issues as stated !
Cons:
7.9
Rebecca
Good
review category group of friends
11-09-2014
Pros: Staff was very friendly and helpful. The location of property was good...airport nearby along with ease on and off expressway
Cons: Bathrooms could use a little more detail to cleaning
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