Holiday Inn New Orleans Westbank Tower

AAA Inspector Rating
8.7
Very Good
143 Guest Ratings
275 Whitney Ave
Gretna, LA 70053- Map It
Photos
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AAA Inspector Notes
This tall, cylindrical tower has stylish pie-slice-shaped rooms all which have 49" flat screen TVs. A food kiosk is set up every morning in the lobby with healthy grab-and-go items for purchase. Smoke free premises. 181 units. 14 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
US 90 exit 9, just w on frontage road. 275 Whitney Ave 70053.
Pool
outdoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet. Some: microwaves.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry, room service.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 143 guests
Showing reviews 1 - 5 of 50
9.6
Didi
Exceptional
solo traveller
09-05-2016
Pros: I loved that the former "Tower" hotel has been upgraded and changed to a more reputable hotel establishment, it's such a great fit for the Westbank. The hotel was extremely clean and comfortable and the staff was very pleasant. There's nothing I love more than a "Hello Ma'am" greeting, with a Southern hospitality flair. The elevators were super fast! No kidding, there are only two in the entire hotel and I know I never waited more than 5 seconds for one to arrive going in either direction. They also change out the carpets in the elevators to greet you with 'Good Morning' or Good Evening' mats, which I thought was really cute and thoughtful. I'd never noticed that in any other hotel I've ever stayed in.
Cons: Although the hotel has been "revamped" in a sense, the place can still use some updates to the rooms. I noticed a lot of water spots in my bathroom and rust around the vents. I booked my trip via a booking agent site and that meant that breakfast was not included in my stay. This was the first time that I'd ever heard of breakfast not being included in your stay due to how you booked your room. That was a huge negative for me and it's something I will remember the next time I'm booking a trip back home.
9.6
Kevin
Exceptional
mature couple
08-28-2016
Pros: The hotel was really clean,the room was also furnished with alot of towels,comfortable beds,and amazing cooling system.All workers were pleasant,the restaurant and bar food was really good.Charise and the chef did an amazing g job with the breakfast buffet,overall very pleasant stay!! Would recommend anyone to stay!!
Cons: I have no complaints!!
9.2
George
Wonderful
mature couple
08-25-2016
Pros: Like being at home
Cons: I had requested a room on ground level or at least close to it, my room was on the top 14th floor!!
8.8
Victoria
Excellent
young couple
08-23-2016
Pros: Rooms were clean and the hotel staff was very nice. It felt like everything was like only 10 minutes away for tourists
Cons: The restaurant staff besides the bartender was not efficient nor nice the food was very cold when it came to us and it was very Bland.
3.8
Jacklyn
Poor
young couple
08-03-2016
Pros: I like the location. I know the area and I feel safe there
Cons: I did not like the room at all . I was terrified to wake up at 3 am in the morning when I felt a bug crawling on my leg. I literally did not sleep the rest of that night . They moved me to a new room the next morning but, I still did not feel comfortable . They had a big stain on the sheet in the new room. I felt like I wasted my money . They gave me the first night free but I feel like that did not compensate for how I felt after that bug in the bed. I am still freaked out about that. I will never stay there again . Ever
Showing reviews 1 - 5 of 50