Hilton New Orleans Airport

AAA Inspector Rating
8.7
Very Good
119 Guest Ratings
901 Airline Dr
Kenner, LA 70062- Map It
Members save 15% on weekends booked by Sept 4 for stays through Sept 30 and earn Honors points when booking AAA rates!
Photos
X
AAA Inspector Rating Details (scale 1-5)
3.3
Overall
Room3.5
Bath3.3
Public Areas3.2
AAA Inspector Notes
Rooms are appointed with upscale furniture, New Orleans-themed original artwork and oversize plush easy chairs. The property also boasts an outstanding exercise facility and saltwater pool. The hotel's enclosed courtyard is lush with tropical plants. An airport shuttle operates daily 24 hours and is available upon request; guests should call at least 15 minutes prior to the desired departure time. Long-term airport parking also is offered, making this hotel a perfect match for travelers. 317 units. 6 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-10 exit 223A (Williams Blvd), 2 mi s, then 0.8 mi w. 901 Airline Dr 70062.
AAA Benefit
Members save 15% on weekends booked by Sept 4 for stays through Sept 30 and earn Honors points when booking AAA rates!
Pool
outdoor.
Parking
on-site (fee).
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet (fee), safes. Some: refrigerators, microwaves.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet laundry, airport transportation, room service.
Terms
1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 119 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: While most hotels have similiar facilities dressed up differently, it's the staff at the airport Hilton that really set this one apart from all others. Everyone I met during my stay were exceedingly friendly and accomodating - they are the real stars!!
Cons: There were spots in the bathroom with spilled coffee, so the bathroom floor hadn't been mopped before I accepted the room. That is the single negative part of the whole experience.
1.0
Anonymous
Very Poor
08-11-2017
Pros: My room had dirty soiled men's underwear under one of my beds, the shower has to be fixed as well as the air conditioning unit. I was told that a manager would contact me and that never happen until I initiated the dialogue. No compensation.
Cons: When they screw up, they offer you breakfast and think that resolves your issue.
6.0
Anonymous
Pleasant
08-11-2017
Pros: -
Cons: Went out and when we returned there was absolutely not 1 parking spot at the hotel. It was storming and we had to park out on the street - unbelievable!
7.0
Anonymous
Good
08-11-2017
Pros: They serve Starbucks coffee.
Cons: Wifi was about $11 a day. Not much to eat around the hotel so you are forced to eat on their restaurant and it is expensive. No microwave or fridge in the room.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff was extremely friendly and helpful. The restaurant/ bar was perfect for a late quick dinner.
Cons: the location is perfect if you are traveling early from MSY but didn't feel comfortable walking around the surrounding area
Showing reviews 1 - 5 of 50