cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Good
Based on Ratings from 111 guests
Showing reviews 1 - 5 of 50
5.4
Anonymous
Fair
06-26-2017
Passable
Pros:
Cons: a/c didnt keep room cool
9.2
Anonymous
Wonderful
06-01-2017
Superb
Pros: The bed and the staff
Cons: The pool was disgusting
7.5
Anonymous
Good
05-23-2017
Good
Pros: The bed was very comfortable
Cons: The housekeeping staff did not clean our room while we were there only switched out towels... Very unhappy with that
7.5
Anonymous
Good
05-20-2017
Will
Pros: Breakfast was ok bed was a little firm.view was of a dirty pool. Full of algae
Cons: Location to interstate. That's all
9.2
Anonymous
Wonderful
05-13-2017
Superb
Pros: The staff were just great. I had a very bad fall, in Chipley Fl. and they couldn't do enough for me.
Helped my daughter with all sorts of tech stuff.
Alexander was especially helpful. The bed was comfy, water hot.
Cons: Room was a little musty, I think it was to do with the air-con.
9.6
Anonymous
Exceptional
05-03-2017
Great base for exploring Lafayette...
Pros: Comfortable beds, well maintained, friendly staff from the front desk to the housekeepers. A well run facility that I would be happy to use again.
Cons:
5.0
Anonymous
Fair
04-28-2017
Personal items were stolen by...
Pros: The first 2 days were good
Cons: We didn't like the fact that our room was entered & personal items stolen on Sunday April 23 between 9:30 am -- 3:30 pm. On site management was notified & police were called. The staff & management were not helpful at all. The owner/manager was suppose to show up the next day at 7:00 am to view the security footage but it was later when he did arrive, but didn't talk to us. Replacement value of items stolen was in excess of $1500. Also the room was not cleaned on the last 3 days of our stay. We returned home to Alaska on Tuesday April 25 as planned and have not heard any updates.
10.0
Anonymous
Exceptional
12-31-2016
Best Western Lafayette is Beautiful!!!
Pros: Staff was very courteous & friendly cleanliness & comfortable loved it!❤️
Cons: I loved everything about the facility!!
4.6
Anonymous
Disappointing
12-29-2016
Disappointing
Pros:
Cons: The pictures are different to the reality. We was five and the room was done for four. We have to call and go to the lobby for the sheets. The room smell old
9.6
Anonymous
Exceptional
11-13-2016
Exceptional
Pros: Price
Cons:
9.6
Anonymous
Exceptional
11-12-2016
Exceptional
Pros: Cleaniness, Comfortable beds, Great staff, Complimentary breakfast!
Cons:
8.3
Anonymous
Very Good
11-04-2016
Our three night stay.
Pros: The three of us enjoyed the variety of breakfast choices which varied the three mornings we were there. There were hot choices each day. Well done for a budget hotel. We had three quiet nights even with many overnight guests traveling with cats and dogs.
The room was large enough for two people to spread out. Great shelf space in the bathroom, good supply of hot water and water pressure.
Cons: Even though the motel was near major highways, there was no numbered exit, no stop signs, or flashing lights to help make a left hand turn getting off and on Route 90 to reach the Best Western. Cutting across two lanes of traffic to make a left hand turn was a learning process and a challenge.
Pros: Good location - 5 minutes into town. Comfortable
Cons: Missed breakfast as information in room was wrong. Not given any discount as they said it was a matter for booking.com
3.8
Anonymous
Poor
09-27-2016
Family outing
Pros: The fact that my room had a sofa bed in it
Cons: I didn't like the fact that my kids could not eat breakfast they had done pick everything up before 9:00 we had to be out by 11:00 when the website had said between 11/12 for check out the room had a bad smell in it I had to leave to go buy air freshern for the price I paid for this one night stay the room should have been better there was dirty sheets on one of the beds the man at the front desk was not friendly at all
2.5
Anonymous
Poor
09-06-2016
They robbed my deposit
Pros: Nothing, they robbed me of $50. I had to call the police and make a police report. Than I get home and my wife tells me I got bit by bed bugs. It's a damn shame!!!
Cons: Nothing, they robbed me of $50. I had to call the police and make a police report. Than I get home and my wife tells me I got bit by bed bugs. It's a damn shame!!!
7.1
Anonymous
Good
08-29-2016
Good
Pros: Rooms were very clean and smelled good!
Cons: We slept in the ground floor not far from the entrance. It was very noisy early in the morning with the staff getting things ready for the early morning risers. Rooms were not well insulated to be able to drown out the outside noise.
7.9
Anonymous
Good
08-20-2016
Great place to stay if...
Pros: The staff was nice, the room was nice and clean. Overall everything was nice.
Cons: The room have a small odor of pets.
3.3
Anonymous
Poor
08-03-2016
Poor
Pros: we didnt stay all the 4 night so we ask for a refund and they said no
Cons: they staywith the money of 2 nifghts
10.0
Anonymous
Exceptional
06-30-2016
The best stay I ever...
Pros: Everything
Cons: Nothing
9.2
Anonymous
Wonderful
06-21-2016
Superb
Pros: Excellent free breakfast including scrambled egg and sausage. Great staff, all we came across were courteous and helpful.
Cons: Not the hotel's fault, but noisy, inconsiderate guests in the hallways. Why don't some people learn how to behave in a hotel and keep quiet instead of making a racket? Pure ignorant behaviour!
5.4
Anonymous
Fair
06-18-2016
Passable
Pros:
Cons: was not clean,no place to eat and located in not located in a nice part of town
8.3
Anonymous
Very Good
06-01-2016
Peaceful Comfort
Pros: Peaceful
Cons:
4.2
Anonymous
Disappointing
05-31-2016
Probably won't stay at this...
Pros: Room was ok
Cons: I was bit by bed bugs
9.2
Anonymous
Wonderful
05-30-2016
Significant value w good location...
Pros: the bed was so comfortable. Convenient to all my accounts.
Very friendly staff, esp. young man checking in... so helpful !!
Cons: the breakfast seemed not so fresh (like it had been sitting for awhile)
Hallways seemed musty... old stale cigarette smoke still lingers.
9.2
Anonymous
Wonderful
05-09-2016
Fine for the price
Pros: Cheap and plenty good enough for our overnight stay. Staff were helpfull and polite.
Cons: The pool was out of order :(
10.0
Anonymous
Exceptional
05-01-2016
Very pleased with my 4...
Pros: Excellent breakfast, many choices and food was delicious and hot.
Cons: I noticed you had a smoking area in the front of the hotel, maybe you could provide the same at your rear entrance, just a suggestion. Their was an ashtray just no type of seating area.
7.9
Anonymous
Good
04-08-2016
Pleasant Experience
Pros: Staff was really pleasant and accommodating. Good breakfast selection. Nice room decor. Clean and pretty comfy.
Cons: The streets in the area were set up a bit strange, but overall it was a cool experience!
7.9
Anonymous
Good
04-04-2016
Great restful stay !
Pros: Very hospitable !
Cons:
5.0
Anonymous
Fair
03-30-2016
Next time we will stay...
Pros:
Cons: I felt unsafe, people would gather in the parking lot around the cars, we could hear the people in the room beside us arguing and talking loudly for hours. And needed updating, stains on the shower walls, remote didn't work, bathroom cabinet needed repair. The online ratings said it was a good place to stay but it was more poor to fair.
10.0
Anonymous
Exceptional
03-14-2016
Exceptional
Pros: Everything was great. No complaints at all.
Cons:
7.5
Anonymous
Good
03-10-2016
Good stay for the rate
Pros: The breakfast was really good
Cons: Could have been a little cleaner under beds
6.3
Anonymous
Pleasant
03-06-2016
Good but only in a...
Pros: The staff was very friendly and quite accommodating. The room was clean.
Cons: The beds very very uncomfortable. The furniture was much to large for the space so it was hard for 5 of us to move around. The breakfast was lacking.
5.0
Anonymous
Fair
02-25-2016
First experience of Best Western,...
Pros: The manageress who came on duty in the morning was very helpful. Lovely lemon water in reception.
Cons: Tv not working in first room so moved rooms. Next night air con blowing out hot air couldnt be fixed, offered a room change, but too late.
6.3
Anonymous
Pleasant
02-20-2016
Pleasant
Pros: Staff
Cons: Tv remote not working 4 days
Breakfast was terrible
Cockroach in tub
7.9
Anonymous
Good
02-10-2016
Good
Pros: Room was nice beds comfortable.
Cons: Noise from the room upstairs was loud and heard people walking and closing doors and breakfast was not much to talk about!
8.8
Anonymous
Excellent
02-01-2016
Grat stay here!
Pros: Excellent value for money. Friendly staff, Valerie at Reception was great. Clean room, great beds, good bathroom with excellent water pressure. Near main road but had no noise in the room. Very good breakfast and staff refilled items during breakfast time. 4 breakfast tables but there was never a problem getting a table for breakfast. Toast, waffles,cereals, yogurts, fruit, a good breakfast. Plenty of free parking and elevator to second floor. Flatscreen TV and microwave and refridgerator! Everything just great for the price and received coupons for a free appetizer at great Prejeans restaurant about 7 min drive from hotel!
Cons:
9.6
Anonymous
Exceptional
01-10-2016
Nice place
Pros: Very clean and comfortable
Cons: Awkward entrance.
5.0
Anonymous
Fair
11-25-2015
Passable
Pros: Cost
Cons: Hotel is slightly dated.
5.4
Anonymous
Fair
11-25-2015
Nice room beware 2nd floor...
Pros: Room was nice however see what i didn't like
Cons: Bathroom smelled moldy - tried to stop on check out and notify front desk of the issue but no one was there. 2nd floor smoky hallway - should tell people if they will encounter so much smoke on 2nd floor
8.8
Anonymous
Excellent
11-11-2015
Good place to stay
Pros: Valerie, at the front desk was very friendly and helpful when checking in at the hotel. The bed was comfortable and lighting in the bathroom was good.
Cons: No water in the exercise room and the breakfast items some breakfast items were not replaced the second morning as yogurt, bread.
7.9
Anonymous
Good
10-30-2015
Good
Pros: Hospitality of the front desk person and the bed was comfortable
Cons:
7.5
Anonymous
Good
08-29-2015
Good
Pros:
Cons: Roudy kids at 3am waking everyone down our hall and upstairs
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