Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
For those needing work space, the large desks are convenient. Some rooms feature a jetted tub in addition to the standard bath area.
Smoke free premises. 95 units. 4 stories, interior corridors. Accessibility (Call).
Cons: Phone or tv did not work. We felt the handwritten from the maid was creepy. Bathroom was not the cleanest. I have stayed at much niver Hamptons.
8.0
John
Very Good
Traveling as Couple
04-13-2018
Pros:
Cons: Large crack under door Kerr all the hall noise in
4.0
Nicole
Disappointing
Family with Young Children
04-13-2018
Pros: The lady helped us get into our room and worked to resolve the issue. And upgraded our status for the night. Pretty hotel. Breakfast
Cons: The hotel didn't have us listed in heir reservation and we spent an hour getting it resolved. It was after midnight before we got to our room with our 3 year old son. We were bit by (bedbugs)In our room. The room was nice other than that.
5.4
Cham
Fair
young couple
04-02-2018
Passable
Pros: Staff was great
Cons: Noisy A/C, no mirco wave, refridgirator did not get cold, exposed sewer line in bathroom ....
9.6
Terrry
Exceptional
young couple
04-01-2018
we had a very restful...
Pros: the bed was like a cloud and the room was peaceful and quiet
Cons:
10.0
Beverly
Exceptional
young couple
03-29-2018
I had a good stay,
Pros: The breakfast, and breakfast area
Cons: I didn’t like the interruption of staff wanting to enter my to do something with computers while I was trying to rest.
5.0
Heath
Fair
solo traveller
03-27-2018
Sweet staff but disappointing property.
Pros: The staff that I interacted with was friendly, the breakfast was overall good.
Cons: They were “short handed” and therefore shuttle service was spotty, the wallpaper and sheetrock in the bathroom was poor to say the least, my toilet and apparently the one in the room above me ran a lot, the fold over door latch was broken, and they ran out of some breakfast items.
5.4
Walter
Fair
young couple
03-22-2018
We have stayed at this...
Pros:
Cons: I booked 2 DB Queen room months in advance but only a single queen bed room was available upon our checking in, air conditioning in the room would not go below 75 degrees so room was hot & uncomfortable, bathroom door to tub/toilet would not close securely
8.8
Ronnie
Excellent
young couple
03-11-2018
Great place that needs new...
Pros: Upon arrival we were greeted by some of the friendliest people, check in was simple and fast. The elevator is right near the front desk. The next morning my wife had breakfast and she said it was very good.
Cons: When we got to the fourth floor we noticed the carpet was old and dingy. The room was recently remodeled and looked wonderful. The bed was firm, very firm. The next morning we both agreed it was like sleeping on plywood.
10.0
Jennifer
Exceptional
review category group of friends
03-10-2018
Exceptional
Pros:
Cons:
10.0
David
Exceptional
young couple
02-28-2018
Very nice
Pros: Breakfast was very good
Cons:
10.0
Alicia
Exceptional
young couple
02-18-2018
Exceptional
Pros: Very clean
Cons:
5.8
Clarence
Okay
young couple
02-05-2018
Could be a lot better...
Pros: Not very much
Cons: The thermostat could not be read no numbers, the fan ran all night and was very noisy. Could not turn it off.
5.4
Jeremy
Fair
solo traveller
02-03-2018
Stayed in a handicapped room...
Pros: Location
Cons: Place was old and was a dump of a room.
10.0
Ted
Exceptional
solo traveller
01-29-2018
Exceptional
Pros: all great as expected
Cons: nothing
5.4
Jeff
Fair
solo traveller
01-29-2018
Passable
Pros:
Cons:
10.0
Danette
Exceptional
family with young children
01-19-2018
Great room, breakfast and staff.
Pros:
Cons:
10.0
Bereneice
Exceptional
review category group of friends
01-03-2018
Room was fine
Pros: Room was fine; clean and quiet ; staff service was excellent
Cons: Nothing
10.0
Chloe
Exceptional
solo traveller
12-23-2017
Exceptional
Pros:
Cons:
5.0
Chrisanta
Fair
young couple
12-21-2017
Does not live up to...
Pros: Staff was very pleasant.
Cons: Hotel is being renovated and the room we were in was not completed. The rugs were dirty and had not been vacuumed in a while. The tub had mold in it and the vanity was not completely installed. The hotel is at least 15 minutes from the freeway.
10.0
Tige
Exceptional
solo traveller
12-21-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
mature couple
12-20-2017
Exceptional
Pros:
Cons:
7.5
Anonymous
Good
mature couple
12-15-2017
Good
Pros:
Cons:
2.9
Tina
Poor
young couple
11-26-2017
MacNasty
Pros: Not Hampton Quality. .....down right Nasty Dirty
Cons: Didn't like at all needs total make over
10.0
Pamela
Exceptional
review category group of friends
11-19-2017
Enjoyed my stay very much...
Pros: It was a very nice facility, very clean, super friendly staff, great location near the university. They were very accommodating and put us all on the same floor
Cons:
10.0
Ronnie
Exceptional
family with young children
11-13-2017
Exceptional
Pros:
Cons:
7.5
George
Good
solo traveller
11-11-2017
nice staff; clean; facility a...
Pros: very nice and accommodating staff. All of them!
Cons: bed too old/soft/used.
9.2
Brian
Wonderful
young couple
11-08-2017
Superb
Pros:
Cons:
5.4
Jane
Fair
young couple
11-06-2017
Passable
Pros: Very nice staff
Cons: Bed was terrible, dog food in the floor and we didn’t have a pet with us, shower dripped water instead of flowing, toilet was broken.
7.5
Anonymous
Good
review category group of friends
11-05-2017
For the price, I was...
Pros: Coffee was very good. Very good assortment of pastries. Space was very clean
Cons: Overall property worn and in need of update.
7.9
Johnny
Good
solo traveller
11-04-2017
Good
Pros:
Cons:
5.0
Anonymous
Fair
mature couple
11-03-2017
Passable
Pros:
Cons:
5.0
Anonymous
Fair
mature couple
10-25-2017
Passable
Pros:
Cons:
7.5
Anonymous
Good
review category group of friends
10-23-2017
Good
Pros:
Cons:
7.5
Clarence
Good
young couple
10-23-2017
Ok for the price
Pros: Good parking
Cons: Bed was not ready for guest
5.8
Johanna
Okay
family with young children
10-23-2017
Not a good experience! Please...
Pros: The staff and breakfast was nice but the hotel should close until it finishes the renovations.
Cons: The hotel should close until the renovations are done.
I am not happy that hotel could only give me Hilton honors points for all my problems! I should have been competed for at least one night. I will not stay there again.
Also I will book directly with the hotel. This is the 2nd I have had with a third party booking!
6.7
Galvez
Pleasant
young couple
10-21-2017
Pleasant
Pros: very dry and bland
Cons:
10.0
Anonymous
Exceptional
mature couple
10-18-2017
Exceptional
Pros:
Cons:
7.5
Paul
Good
young couple
10-14-2017
Good
Pros: the pool was very dirty. When i asked about why they had not cleaned pool, the desk clerk said they only clean it on Monday and Friday. I assume this is a service so I would hope someone at the site would check pool our daily. It was 90 degrees and very humid. There were leaves everywhere in and out of pool and the bottom was very dirty.
this is what i didn't like What we did like was the breakfast. There were hot selections and fruit.
Cons:
8.8
Traci
Excellent
family with young children
10-08-2017
Great deal for a last...
Pros:
Cons:
10.0
Anonymous
Exceptional
review category group of friends
09-25-2017
Fine
Pros:
Cons: Everything finer f
10.0
Anonymous
Exceptional
young couple
09-25-2017
Exceptional
Pros:
Cons:
10.0
Shawn
Exceptional
family with young children
09-18-2017
Exceptional
Pros:
Cons:
4.2
Kaye
Disappointing
review category group of friends
09-12-2017
not at this hotel again....
Pros: the night manager and kitchen lady were nice
Cons: the day manager was rude! The room smelled so bad and was in poor condition. Tiles missing in the bathroom...very much under construction. I asked to be moved to a handicap room and was turned down. I asked to check out a day early and was told I would have to pay for the entire time.
9.6
Keith
Exceptional
young couple
09-10-2017
Room was very nice.
Pros:
Cons: The breakfast was seriously lacking. The skim milk was sour.
10.0
Sherry
Exceptional
young couple
09-07-2017
Would definitely stay here if...
Pros: The beds were super comfortable. All staff from front desk (especially Hunter) to housekeeping were extremely friendly and helpful.
Cons:
9.6
Sylvia
Exceptional
family with young children
08-29-2017
Nice place to rest up...
Pros: Comfortable. Free breakfast a bonus :)
Cons: Just a slight issue with a refrigerator in room that did not work. But only there for one night - so not a big problem.
5.4
Brandon
Fair
young couple
08-21-2017
Passable
Pros: Location Was good
Cons: I asked for an upper level room. We had the rooms next to us was being very very loud and the room above us was banging something or stomping their feet. Could not sleep
8.8
Anonymous
Excellent
review category group of friends
08-15-2017
Fabulous
Pros:
Cons:
10.0
Deborah
Exceptional
family with young children
08-09-2017
JUST A FANTASTIC STAY!
Pros: Donald at the front desk was wonderful as was Hunter. They always greeted us and made sure we felt special. Donald helped us find our Hilton Honors number that we had forgotten to bring since we didn't know Hampton and Hilton were in the same family. Miss Rita in Housekeeping made sure we had everything we needed. They all did an amazing job. We definitely plan to visit again and will stay at this facility.
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