Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
For those needing work space, the large desks are convenient. Some rooms feature a jetted tub in addition to the standard bath area.
Smoke free premises. 95 units. 4 stories, interior corridors. Accessibility (Call).
Cons: Phone or tv did not work. We felt the handwritten from the maid was creepy. Bathroom was not the cleanest. I have stayed at much niver Hamptons.
8.0
Anonymous
Very Good
08-11-2017
Pros:
Cons: Large crack under door Kerr all the hall noise in
4.0
Anonymous
Disappointing
08-11-2017
Pros: The hot tub in the room was the best thing about it.
Cons: The mattress was horrible. You could feel the springs poking into your back which made sleep nearly impossible. It was a very unpleasant bed, to say the least.
10.0
Anonymous
Exceptional
08-11-2017
Pros: I liked the location b/c I was able to do my 30min. walking exercise outside & felt safe. The breakfast was excellent with good selections. The beds were excellent!!
Cons:
4.0
Anonymous
Disappointing
08-11-2017
Pros: The lady helped us get into our room and worked to resolve the issue. And upgraded our status for the night. Pretty hotel. Breakfast
Cons: The hotel didn't have us listed in heir reservation and we spent an hour getting it resolved. It was after midnight before we got to our room with our 3 year old son. We were bit by (bedbugs)In our room. The room was nice other than that.
10.0
Anonymous
Exceptional
07-31-2017
Relaxing in the middle of...
Pros: Quite, clean, close to a lot of great restaurants
Cons:
6.3
Anonymous
Pleasant
06-12-2017
Just Okay Really
Pros: Bed was comfortable. Bathroom was huge.
Cons: Could not adjust air conditioning in room. It was freezing cold. Could not unfold sofa bed without angling couch. Bed would have hit AC unit otherwise. Had to cover AC unit with cushions so my daughter sleeping on the sofa bed didn't freeze to death.Drunks in the lobby watching a game when we got there. Parking lot was full so it took forever to find a place to park. Staff seemed unconcerned about loud drunks and parking issues.
6.7
Anonymous
Pleasant
12-29-2016
Great people. But would stay...
Pros:
Cons: Bathroom vanity about to fall off the wall?
7.5
Anonymous
Good
08-04-2016
Good
Pros:
Cons: There was somebody right above our room who was making a lot of noise in the middle of the night around 2 am or so. heard like jumping noises.. I had to call the reception at that time to make them stop it
10.0
Anonymous
Exceptional
05-24-2016
Exceptional
Pros: It was a quite weekend
Cons: Loud AC
9.6
Anonymous
Exceptional
10-12-2015
Exceptional
Pros: The staff was extremely polite and pleasant!! Very attentive to our needs!
Cons:
8.8
Anonymous
Excellent
08-15-2017
Fabulous
Pros:
Cons:
9.2
Anonymous
Wonderful
07-03-2017
Superb
Pros:
Cons:
7.1
Anonymous
Good
06-26-2017
Good
Pros:
Cons:
6.7
Anonymous
Pleasant
03-27-2017
Pleasant
Pros:
Cons:
5.8
Anonymous
Okay
03-19-2017
Okay
Pros:
Cons:
7.5
Anonymous
Good
05-13-2016
Good
Pros:
Cons:
9.6
Anonymous
Exceptional
10-13-2015
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
08-09-2017
JUST A FANTASTIC STAY!
Pros: Donald at the front desk was wonderful as was Hunter. They always greeted us and made sure we felt special. Donald helped us find our Hilton Honors number that we had forgotten to bring since we didn't know Hampton and Hilton were in the same family. Miss Rita in Housekeeping made sure we had everything we needed. They all did an amazing job. We definitely plan to visit again and will stay at this facility.
Cons: N/A
8.8
Anonymous
Excellent
08-01-2017
Fabulous
Pros:
Cons: Breakfast have had better at other hamptons
7.5
Anonymous
Good
07-22-2017
Clean and quiet room
Pros: Majority of the staff were courteous. My first encountered staff member was horrible. She did not greet me or tell me her name when I walked up to the desk, just asked for credit card & license. Then proceeded to leave her station in the middle of my checkin to assist someone else who had previously checked in, without saying, "excuse me, please" or "I will be right back"
Cons: See sentences 2 and 3 above. The bed had a spring sticking up in my back.
8.8
Anonymous
Excellent
07-10-2017
Restless
Pros:
Cons: This was the first time after multiple visit that we had issues of people whether beside of or above us making noise all night. Zere sleep. I should have called front desk or asked for another room. I will not be staying there again
4.2
Anonymous
Disappointing
07-05-2017
We want a refund!
Pros:
Cons: We have stayed in Hampton Inns frequently because they have always beenclean and comfortable. However, this particular property was horrid. Thebed had a big depression in the middle (room 208). My husband and I hadthe worst night's sleep trying not to roll down into it. We askedthe manager for a refund, which is the guarantee of Hampton Inns, andwere told we had to go through Booking.com. This is my official requestto receive a refund.
10.0
Anonymous
Exceptional
06-28-2017
Always a great deal and...
Pros: Comfortable beds and good breakfast.
Cons:
7.1
Anonymous
Good
06-27-2017
Just ok
Pros: The desk staff and cleaning staff were friendly.
Cons: The breakfast staff (1 person) was unfriendly, coffee lukewarm and out of certain creamers but left empty containers out for 2 days, the food was just ok. The bathtub and shower were cracked and worn. The rooms need updating. Our bill included incorrect amount (over charge). We called to have it corrected once the charges appeared on our bill.
10.0
Anonymous
Exceptional
06-06-2017
Exceptional
Pros: Did not use
Cons:
9.6
Anonymous
Exceptional
05-26-2017
My stay
Pros: The breakfast was ok.
Cons: Everything was satisfactory.
9.6
Anonymous
Exceptional
05-23-2017
Felt safe and comfortable.
Pros: Nice room, hot shower, comfy bed. I liked having sink/coffee area away from the bathroom!
Cons: I didn't like having an extra $25.00 holding charge charged up front. Still waiting on that credit.
7.5
Anonymous
Good
05-20-2017
I'd stay here again
Pros: Very nice hotel
Cons: No issues
9.2
Anonymous
Wonderful
05-15-2017
Clean, comfortable and friendly!!
Pros: The staff was exceptional; helpful and professional. The facilities were clean and well maintained. The breakfast had more selections than most. The lobby was warm and welcoming, rather than a mere luggage drop.
Cons:
7.5
Anonymous
Good
05-09-2017
Good
Pros: Beds were good, location was good, hotel was clean and conveniently located.
Cons: Between Booking.com and the hotel, my reservations were dropped... I arrived at the hotel and was told I did not have a reservation. After a phone call to Booking and waiting 20 minutes to talk with a person and then be put on hold for another 15+ minutes, I did get a room.... Very stressful and unhappy.
7.5
Anonymous
Good
05-08-2017
noisy and dirty pool
Pros:
Cons: there was a group of motorcyclists partying until late every night very noisy ,then had planned for the children to spent some time in the pool ,but the water was very dirty so we didn't let them in ,very disappointed hard to explain to small childern
10.0
Anonymous
Exceptional
05-05-2017
Exceptional
Pros: The staff was super friendly, and worked with us to check in a bit early. After an initial miscommunication that sent us to a room that was not yet ready, staff all went out of their way to make sure we were well situated. The hotel is on a quiet street that felt secluded from the noise of busy streets or the airport. It's not a location convenient for walking places, but it is a short drive to just about anywhere in town.
Cons:
6.7
Anonymous
Pleasant
04-30-2017
Pleasant
Pros:
Cons: Bathroom had dust over everything.....??
10.0
Anonymous
Exceptional
04-27-2017
Very nice and quiet
Pros: We didn't eat at the hotel.
Cons:
8.3
Anonymous
Very Good
04-24-2017
Relaxing
Pros: The staff was wonderful!
Cons:
10.0
Anonymous
Exceptional
04-20-2017
excellent Hotel
Pros: Breakfast, all day complimentary coffee
Cons:
5.0
Anonymous
Fair
04-12-2017
Passable
Pros: Not clean
Cons:
8.3
Anonymous
Very Good
04-10-2017
Very good
Pros: Breakfast was good. The lady that replenished items was very nice and interactive.
Housekeeper Patricia had the room spotless.
Cons: Needed more breakfast choices like bacon or a different type of sausage maybe grits etc.
The bed was too springy. I slept ok.
7.5
Anonymous
Good
03-24-2017
Stsy was good
Pros:
Cons: Mattresses were not very comfortable
8.3
Anonymous
Very Good
03-22-2017
Very good
Pros: The hotel was close to our activities and having the ability to get breakfast on site.
Cons: Bed was too soft and lumpy.
5.8
Anonymous
Okay
03-20-2017
Okay
Pros:
Cons: The toilet ran, the wifi was really bad, and there was a hole in the wall in our room. Also, the bath tub was clogged. I stood at the front desk for a good while before anyone working there even showed up. We went down to purchase a couple things from the shop and again had to wait around for someone attending the desk to check us out.
9.6
Anonymous
Exceptional
03-07-2017
Exceptional
Pros: We were very satisfied with the amount of money we paid for the King Suite. Breakfast was good, staff was very friendly, room was clean, and location felt safe.
Cons: I think a little updating on the carpet and maybe decor would be a good idea.
7.5
Anonymous
Good
03-03-2017
Friendly and comfortable
Pros:
Cons: Walls are too thin. Heard all conversations.
9.2
Anonymous
Wonderful
03-02-2017
We love Hampton Inns! Good...
Pros: Bed was great. Breakfast was great.
Room was good too.
Cons: Mold under soap tray near bathtub.
8.3
Anonymous
Very Good
01-06-2017
Nice quiet hotel
Pros: Nice quiet hotel, good to have coffee and tea in the lobby all day.
Breakfast was good too
Cons:
10.0
Anonymous
Exceptional
11-30-2016
This is what I call...
Pros: Quiet, relaxing atmosphere. Workers went out of their way to be friendly and helpful.
Cons: Nothing not to like.
10.0
Anonymous
Exceptional
11-27-2016
Exceptional
Pros: Breakfast was excellent breakfast attendant was very social felt at home front desk staff was excellent also very knowledgeable about the area and where to go always had a smile when you entered their area always helpful and answering any of your questions there was nothing that we did not like
Cons: There was nothing that we did not like our state was very relaxing and enjoyable
10.0
Anonymous
Exceptional
11-22-2016
Very comfortable.
Pros: Great waffle & sausage for breakfast.
Cons:
10.0
Anonymous
Exceptional
10-27-2016
Good spot to rest
Pros: i think the staff was my favorite. Everyone had a smile no matter the time.
Cons: The only thing I disliked was trying to make a change to my original reservation which got a little confusing b/c I booked initially through a third party.
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