Although this hotel is far from the interstate, it should be considered for its proximity to a variety of dining and shopping venues. The queen-bed room suites are very spacious featuring a sofa bed.
Smoke free premises. 84 units. 3 stories, interior corridors. Accessibility (Call).
Pros: Mirrors in room. Comfy bed. Cleanliness. Shower head.
Cons: Housekeepers could not speak a word of English except "do not know." There was no hook on back of bathroom door to hang bath robes. Not enough wash cloths supplied--2 per day for two people. Also, the signage in front needs improvement. It's too small to see so very easy to miss ithe hotel. The sign was dark at night and the front desk knew the lights were out and repairs were needed. It was never repaired the 5 days I was there. Lastly, I called the front desk on morning of July 26, one day after checking out and reported something I left in the room. The lady I spoke with never called me back as she said she would. I called again on July 28th and I was told my missing item was there in the lost and found, but I shouldn't have had to call back.
Verified Hotel Guest
Traveling as Couple
Pros: The room was great, the bed way really comfortable and the hotel staff was as friendly as any I've ever come across.
Cons: My only complaint is that my window was right next to the pool and it was kind of loud until the pool closed, but it didn't detract from my stay.
family with young children
Pros: Great location. Close to restaurants and shopping.
Pros: Room was clean and bed was comfortable
Cons: Alarm clock broken - physically coming apart. TV's in exercise room did not work. Front desk said "don't know why and cable company cant fix"
Front desk clerk could not find my rewards number in the computer. I had to go find my own receipt from a week ago to give the morning clerk the number again so she could find it.
Pros: I love the location, very convenient to many places!
Most of the staff is friendly.
Mostly very clean.
Cons: The woman who prepares the breakfast isn't so friendly.
Rm 226 - lots of dust in the vents, and the basket that holds coffee items.
Elevator is super warm and stuffy. Hope no one gets stuck in there, they would suffocate.
Needs snack/soda machine on second floor, next to ice machine.
family with young children
Pros: Nice employees
Cons: The property is under renovation and we were not informed of that until we arrived. There was a very bad smell and we could hear hammering at 8am in the morning. When we complained to the staff we were ignored. We paid full price for a hotel that was not operating in full service. We are very dissatisfied with both booking.com and the hotel.
Pros: Good location. Close to my business destination
Cons: Facility showed signed of mildew (bathroom, hallway). Refrigerator in room was on but didnt realize it wasnt cold till next morning when i took my pizza and drink out from night before. Desk clerk hardly made eye contact during checkout out though check in attendant was nice. Breakfast attendant kept area clean and food was good but after I check out and went to counter to get some hot water for tea, attendant was obviously annoyed because she was mopping the floor. Seemed annoyed that I was walking on her wet floor. Didn't seem professional. This facility was undergoing remodeling just to be fair.
Pros: Nice, new area. Surrounded by restaurants. A few blocks away from grocery stores, Starbucks, gas stations, Academy Sports, Acadiana Mall, some Outlet Stores but was very quiet. Was on the same street where my doctor's appointment was. Was close to Hwy 167 where some old established restaurants are.
Cons: The entryway light also controlled the lamp on the bed stand. Could not turn the lamp on and off with the entryway light off. Couldn't sleep with the entryway light on. Had to walk to the bathroom in the dark. Wireless wouldn't stay connected long.
Pros: Comfort, clean, safe, great location, friendly staff, hot breakfast, an all we needed.
family with older children
Pros: The bed was very comfortable and the breakfast was very good
Pros: Parking, lobby, staff, clean, comfort, hot breakfast, a safe and great location, all we could ask for on this trip. Very polite staff. Thank you!
Cons: Not a big issue. Maybe update the tv channel guide.
Pros: Location was excellent, breakfast offerings were top-notch, staff was very courteous.
Cons: Bed mattress could have been a bit more firm. We kept rolling toward the center.