Hotels have overall ratings in the top 20% for their Diamond Rating level, plus no member complaints in the past 12 months and A Rated cleanliness and condition.
Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
You'll enjoy quick access to I-20 at this property, located within a short, 30-minute drive of Shreveport and the casinos. Some of the guest rooms feature a sofa bed. The hotel features exterior entrance rooms which are convenient if you are looking to park outside your door.
Smoke free premises. 39 units. 2 stories (no elevator), exterior corridors. Accessibility (Call).
Rooms were old and walls were thin; you could hear everything in the next room. Carpet was nasty and sticky. when you walked on it, your feet stuck to it. They left a shampoo one day and no conditioner, the next day, conditioner and no shampoo. The young lady at the desk stayed on her cell phone the entire time I was trying to ask for help with the waffle bar and then when trying to check out, she was still on her cell phone! Not helpful at all. I will NEVER stay here again. If I had known the Exacta Inn was across the street, I would have stayed there. I will NEVER stay at this place again. It was DEFINITELY not worthxxxx per night.
Pros: The location
Cons: The carpet was sticky. The young lady at the counter stayed on her personal cell phone while I was trying to check out. I asked her to show me how to create waffles and she was on the phone the entire time. Not helpful at all!! I will never stay again.
Breakfast included "bake your own" waffles that were very good. Nice selection of breakfast items.
Pros: Friendly and helpful employees. Next door to Fleur Deli for good, convenient food.
Cons: I should have booked the room earlier. Had to take a smoking room, but that was not the hotel's fault.
IN ADDITION TO REMARK FROM ABOVE, I TOO SLEEP BETTER ELEVATED AND WOULD HAVE SLEPT BETTER IF A RECLINER HAD BEEN AVAILABLE IN ROOM. WIFI IS NICE ONCE YOU ARE ABLE TO GET ON LINE, WOULD BE BETTER IF A MORE SECURED CONNECTION WAS AVAILABLE. THE SMOKE ALARMS ARE HANGING DOWN FROM CELLING, THERE WAS A CRACK AROUND BOTTOM PART OF DOOR, BETWEEN THE DOOR AND FRAME. NOT SUR I WOULD RECOMMEND THIS HOTEL OR NOT.
Pros: LOCATION IS GOOD. ROOMS ARE LARGE. TV IS NICE AND LARGE. HAVING ACCESS TO INTERNET IS A PLUS. DID NOT EAT THE BREAKFAST THAT WAS AVAILABLE SO DON'T KNOW ABOUT IT. ROOMS ARE QUIET AND COOL. ALSO HAVING A FRIG AND MICROWAVE WAS GREAT.
Cons: DID NOT GET THE ROOMS THAT WERE LISTED AS AVAILABLE AND BOOKED WHEN RESERVATION WAS MADE. EXPECTED RECLINER IN EACH ROOM , DID NOT HAVE. OTHER FAMILY MEMBERS HAD TO SLEEP IN A SMOKING ROOM FOR THE RECLINER, DTR.IN-LAW HAS TO SLEEP ELEVATED.
Parking lot was very small. Toliet scared me to death when flushing sounded like a jet was taking off.
Pros: It was very clean
Cons: Breakfast could be better. Food got cold that should of been hot. Go out for breakfast don't spend the extra money for it.
Cons: our king room smelled horrible. moldy and musty disgusting. NOT WORTHY OF 2.5 star rating. asked for another room, only had smoking available. i would not recommend this hotel at 2.5.
Pros: Location wasn't bad. One of the employees attempted to be accommodating.
Cons: Our non-smoking room smelled of smoke, roach in the bathroom, our room was not cleaned, and cigarette holes in the comforter.