The king executive suites feature a separate living room with a sofa sleeper. Enjoy freshly baked cookies offered daily in the lobby. The property is a few short miles from the Northeast Louisiana Children's Museum, and about a 20-minute drive from Frenchman's Bend Country Club, a semi-private 18-hole golf course.
Smoke free premises. 72 units. 3 stories, interior corridors. Accessibility (Call).
Pros: Gigantic room, comfy bed, decent breakfast (the waffles were delicious)
Cons: The wifi was erratic, sometimes it would work great and other times I couldn't connect at all. When I got back to my room on the 2nd day, Housekeeping hadn't finished. The pillows were strewn randomly across the bed and didn't have any pillowcases, I had to call the front desk to have some delivered to my room.
3.3
Medria
Poor
review category group of friends
09-06-2016
Pros:
Cons: When we checked in and got to the room I was disappointed.. The blankets had stains and the mattress had really bad visable stains...
7.5
Kimberly
Good
review category group of friends
09-04-2016
Pros: Staff was very friendly
Cons: Overall property a little run down. Needs up-dating. Breakfast lacking hot foods.
7.9
Romy
Good
review category group of friends
08-30-2016
Pros: The clerk was great. I checked in before my husband and had to leave and I told the clerk the situation and she gave him the key I left for him to get in. He said how nice she was.
Cons:
7.1
Jubelina
Good
family with older children
08-23-2016
Pros: The bed was really hard for our backs and we were sore in the morning. We stayed in room 303 for oke night. Breakfast was good but we didn't get eggs cause they ran out and the floors were alittle dirty but other than that the hotel was amazing.
Cons: Read below cause i put everything in that box.
10.0
Michele
Exceptional
family with older children
07-31-2016
Pros: Very clean and the staff was nice.
Cons:
2.5
Brittany
Poor
family with young children
07-24-2016
Pros:
Cons: Toilet didn't flush properly in our first room. Once we were moved to the 2nd room, it smelled old, wet & the lights barely worked.. Both rooms smelled like Marijuana and when we informed clerk, he brushed it off. Rooms are over priced for their condition. Clerk at front desk wasn't trying to work with us at all.
7.1
Richard
Good
family with young children
07-20-2016
Pros: The location easy to find. The breakfast was more than decent, like that it was different the next day. The staff meeting you with a smile.
Cons: The carpet in the room left our socks and feet blackened. The rates were a little bit high for the stay
7.1
Herman
Good
mature couple
07-12-2016
Pros: I liked that it was clean and the staff was friendly.
Cons: The pool looked dirty.
7.1
Tammy
Good
family with young children
07-10-2016
Pros:
Cons: The pool was very dirty and green and we weren't able to swim the whole time we were there
6.3
Kandicarmona
Pleasant
family with older children
07-05-2016
Pros: It was clean and comfortable.
Cons: The front desk staff wasn't very accommodating. But the housekeepers were really friendly, and so was the lady that handled breakfast.
10.0
Darquis
Exceptional
solo traveller
06-23-2016
Pros: Everything
Cons:
7.9
Linda
Good
family with young children
06-22-2016
Pros: Room was great, beds very comfortable. Clean.
Cons: The staff were not at all friendly.
9.2
Twilla
Wonderful
mature couple
06-15-2016
Pros: Extremely clean
Cons:
10.0
Iresha
Exceptional
mature couple
06-14-2016
Pros: It was really nice
Cons: Nothing was wrong everything was nice
9.2
D
Wonderful
young couple
06-03-2016
Pros: they had HBO
Cons: the room smell like someone smoked and mildew but it was clean. only had HBO
7.5
Serena
Good
mature couple
05-31-2016
Pros:
Cons: The AC didn't cool the room enough
7.5
Diane
Good
solo traveller
05-27-2016
Pros: The reservation date got put in wrong and when I called the hotel they cheerfully fixed it to the correct date even though it was a non refundable reservation. The hotel was clean, easy to get to and the room was spacious.
Cons: The pillows were a little hard but I bring my own.
6.7
Bobbie
Pleasant
solo traveller
05-20-2016
Pros: The ladies that brought more towels. They were polite and had a great attitude. The man cleaning up outside saw I was having trouble getting my stuff back to my car. He asked if he could help. This was so kind and a wonderful help for me as I am older and had been in Monroe for a medical procedure.
Cons: I have no complaints.
6.7
April
Pleasant
solo traveller
05-18-2016
Pros: The price, quite
Cons: There was mold and the rooms could be updated
8.3
Mom
Very Good
family with older children
05-17-2016
Pros: The bed was comfortable and there were plenty of pillows and towels. In spite of being right by the breakfast area/lobby, there was hardly any noticeable noise.
Cons: The intersection where you leave the interstate and have to immediately cross over to get into the left turn lane. I know that's nothing can be helped but it was certainly something to make one's hair stand on end.
8.8
April
Excellent
solo traveller
05-08-2016
Pros: The cleanliness of the room and the big bed.
Cons: The fixtures were loose and the bathroom could use a little updating.
8.8
Adrienne
Excellent
family with young children
04-28-2016
Pros:
Cons: Loved the waffle breakfast station
7.5
Texas
Good
mature couple
03-26-2016
Pros: The breakfast and the lady who made it up were excellent. She was very knowledgeable and extremely helpful. Breakfast was a delight.
Cons: I was awakened at 11:00PM by the front desk phone calling and the manager knocking on the door asking if I had made double bookings--which I hadn't
5.4
Marvin
Fair
mature couple
03-19-2016
Pros: THE BED WAS VERY COMFORTABLE!
Cons: AC UNIT WAS VERY NOISY
9.0
Verified Hotel Guest
Wonderful
Group Traveler
03-11-2016
Pros: The willingness of the staff to accommodate.
Cons: The first room we were given did not have air conditioning.
8.0
Gary
Very Good
Business Traveler
03-04-2016
Pros: Nice room
Cons: Area of town
6.3
Alex
Pleasant
review category group of friends
03-03-2016
Pros: Breakfast was good.
Cons: Our car wouldn't have been covered if broken into in the parking lot.
10.0
Gary
Exceptional
solo traveller
02-23-2016
Pros: People were so great.
Cons:
6.7
Emily
Pleasant
solo traveller
02-21-2016
Pros: The staff was nice and very helpful.
Cons: The location is not the best but it is not far fram the mall and good places to eat.
7.9
Alice
Good
young couple
02-09-2016
Pros: Breakfast was good, bed was comfy, and staff was really nice!
Cons: We opened one of the drawers in our room and there was a bag of fake rose petals. It was kind of creepy.
7.5
Judson
Good
mature couple
02-07-2016
Pros: close to highway ok clean room
Cons: hotel was a bit tired. stayed in hilton garden hotel the next night for the same price and the experience was way superior.
6.3
Brian
Pleasant
solo traveller
02-02-2016
Pros: The rooms were large and clean
Cons: The window coverings needed to be darker. Too much light coming through the window that kept me up all night.
4.6
Anonymous
Disappointing
mature couple
12-30-2015
Pros: Roomy
Cons: Found a dead bug in the cabinet. Bed was not comfortable.
10.0
Chenolcie
Exceptional
solo traveller
12-13-2015
Pros: Great customer service!!!
Cons:
9.6
Anonymous
Exceptional
mature couple
10-30-2015
Pros: Breakfasts were terrific - the main dishes varied daily and there was always plenty of food. The staff was friendly and knowledgeable and responsive to an issue with the AC/heating unit in the room. I would definitely stay there again.
Cons:
10.0
Ann
Exceptional
Traveling as Couple
10-06-2015
Pros: Room was clean, staff was friendly and bed was comfortable.
Cons: Motel 6 next door ruins it for this nice hotel. People were out in the parking lot talking loud, slamming car doors and speeding off. It was so loud, it kept us awake all night. Unfortunately, this ruins it for this hotel.
10.0
Chenolcie
Exceptional
solo traveller
09-08-2015
Pros: The big comfort bed and space
Cons:
7.9
Cecil
Good
mature couple
08-26-2015
Pros: Very friendly staff. Very clean. Great breakfast.
Cons: Upon arrival we asked to charge a different credit card than what we reserved the room on. They swiped the new card and still charged the old one. We didn't notice until we got home. Called and they said they would take care of it. Original Card was charged again. They assure me it was taken care of but I still waiting for credit to show up on account. It still shows not one but two charges. I've spoken to two people and have left message for GM Cynthia, but she has not returned my call.
5.4
Greg
Fair
family with older children
08-10-2015
Pros: Desk Staff, he was very helpful, handled our room change and put us on the bottom fl because the elevator was broken.
Cons: cleanliness of the room, first room was bad. second room was better but still have stains on the bathroom fl. the was a hole in the drywall from the door handle. room smelled musty. Broken elevator. I was worn down from an 8 hr drive, so we just made due for the night. Area looked a lot sketchier than I expected for the price.
8.1
Shardeaca
Very Good
family with young children
08-09-2015
Pros: Pool
Cons:
8.8
Yearly
Excellent
mature couple
08-01-2015
Pros: Location
Cons: there was and ordorin the hall and and a musty ordor in the room itself
7.5
Monet
Good
family with young children
07-25-2015
Pros: Great service.
Cons:
7.9
Thesmiths
Good
family with young children
07-14-2015
Pros: loved the decor and updates! very nice! staff was friendly and location was great. smelled clean which is always great!
Cons: our swing over door lock was broken and the doors on the exterior and stairs didnt latch or lock. Just kinda felt like there wasnt much keeping anyone from coming in our building who didnt belong much less our room. Our thermostat also wouldnt cool below 74 so was a bit warm in there.
10.0
Anonymous
Exceptional
young couple
07-14-2015
Pros: the room was beautiful
Cons:
8.8
Andrew
Excellent
solo traveller
07-07-2015
Pros: Everything was Good
Cons:
3.3
Anonymous
Poor
family with young children
07-07-2015
Pros:
Cons: I called to report a late check in, and yet out room was canceled anyway. The woman working the front desk when we checked in (2am) was extremely rude about the situation and made it clear she was unhappy that my spouse and I were an interracial couple. We checked in at 2am, got bags out of the car and went to the vending machine to get drinks. To do this, we left the toom twice. 5 minutes later, as we were settling in, she knocked on our door and said we were "In and out of our room too much." The following day, my child left the room to walk to her grandparent's room. The same woman called my room and said "Ma'am you are doing too much and need to stay out of the hallway". I then walked downstairs to ask what it was she felt we were doing wrong, at this point ready to just check out and leave because I was fed up with her teatment. She then stated: "I walked by and saw your child, if that is your child, in the hallway"... and then proceeded to say "I told your husband, or whatever you say he is to you..." I am caucasian, my spouse african american, and my daughter mixed. I took extreme offense to these comments. Instead of causing a scene I just shook my head and walked off, and she YELLED after me "If you want to complain go ahead. Here is my managers card right here on the desk". Needless to say, I will never book at another Comfort Suites, or any related property again.
4.2
Anonymous
Disappointing
family with older children
06-17-2015
Pros: Location was good
Cons: The hotel seemed really dirty to me.Tables in my room were sticky-had been wiped down with a dirty rag it seemed. Lazy staff, not customer oriented at all.
5.8
Roxanne
Okay
family with older children
06-11-2015
Pros:
Cons: The pool was not working. Looked like a swamp.
5.0
Nancy
Fair
solo traveller
05-31-2015
Pros: Check-in was quick. Amenities as expected (although not as clean in some areas as desirable.)
Cons: Parking very tight & difficult, directions to location confusing. Entire city seemed dirty and a bit dangerous.
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