Astor Crowne Plaza Hotel New Orleans

AAA Inspector Rating
8.7
Very Good
582 Guest Ratings
739 Canal St
New Orleans, LA 70130- Map It
Photos
X
AAA Inspector Notes
This elegant hotel is found on the main thoroughfare, bordering the French Quarter. Alexa tower units are compact while those in the Astor tower are larger. Room décor has a hint of NOLA pizzazz. The merging of the original Astor Hotel and a former retail store added additional room inventory to the well-appointed property. Stay here if you want to be in the middle of the action (and revelry) of Bourbon Street. Smoke free premises. 693 units. 6-14 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Between Bourbon and Royal sts. 739 Canal St 70130. Station: Carondelet St-Canal St.
Pool
heated outdoor.
Parking
valet only.
Dining & Entertainment
Bourbon House Restaurant, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, wireless Internet, safes.
Sports & Recreation
exercise room.
Guest Services
valet laundry, room service.
Terms
check-in 4 pm, 3 day cancellation notice-fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 582 guests
Showing reviews 1 - 5 of 50
6.7
Richard
Pleasant
young couple
09-22-2016
Pros: Location and price.
Cons: Cost of parking, mattress was uncomfortable. Cleaning lady was making to much noise in the morning.
5.8
Kim
Okay
young couple
09-20-2016
Pros:
Cons: We could hear everything on Canal street ALL night long, got no sleep!!
9.6
Kim
Exceptional
young couple
09-20-2016
Pros: Location!
Cons: The bed was hard.
10.0
John
Exceptional
young couple
09-20-2016
Pros: The service was outstanding! The room was immaculate!
Cons: I like everything. It's a nice environment and I'll recommend anyone to this hotel.
6.7
Robert
Pleasant
solo traveller
09-19-2016
Pros: Location and price
Cons: Toilet continually ran. Completed small survey to login to wifi. 2 hours later an engineer knocked on my door to fix the toilet. He was friendly and polite and had it fixed within 5 minutes. However, he knocked on my door even though there was a do not disturb sign on the door. At checkout, the woman who checked me out was very pleasant and personable. Her co-worker not so much. She never offered to help when I was standing in line. She never made eye contact or greeted me. In fact she made a point to avoid any eye contact whatsoever. I would have noted her name but she did not have a name tag on. Very poor customer service and carried on a personal conversation with another co-worker at the desk instead of doing her job.
Showing reviews 1 - 5 of 50